Évaluations des clients Pinole Express

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pinole Express

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SHARON G. le

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Well I made my reservation for concord for a17 ft truck got the confirmation that night to pick it upstairs 8:30 am on the 9th I get another confirmation at 8:00 am that I have to got to Pinole to pick up a 15 foot truck and I had to pay the mileage for Pinole back to Pinole that was 48 miles extra that I was charged for the truck transmission slips big time

kenneth W. le

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the station owner not very friendly added insurance without asking if we wanted it, when returning truck did not tell us what we owed nor did he give us a receipt

denna E. le

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Best uhaul experience of my life. Raj was super friendly. Would highly recommend

JAY S. le

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Le client n'a pas laissé de commentaire.

Angel R. le

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Le client n'a pas laissé de commentaire.

Rosaline B. le

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The equipment was clean but it was smoking from underneath. Caused much concern. The instrument panel read normally. It was very concerning and caused me to stop frequently. Was always concerned it would blow up or something.

THRESSA A. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

bryan G. le

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Everything is good

Stephanie A. le

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Le client n'a pas laissé de commentaire.

Nick J. le

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This Location is very friendly and Fast service. The Customer service Agent RAJ was very helpful in guiding us to how many boxes we would need and what size truck would work best. Customer service at its finest. WAY TO GO U-HAUL!!

Timothy L. le

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Le client n'a pas laissé de commentaire.

Francisco V. le

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Took an hour to get the keys. It was really upsetting. The truck was dirty. Didn’t check cause I was upset by then.

roger H. le

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Le client n'a pas laissé de commentaire.

Allan A. le

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Le client n'a pas laissé de commentaire.

Shavonna S. le

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Le client n'a pas laissé de commentaire.

Mafileo A. le

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Le client n'a pas laissé de commentaire.

Bill H. le

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Le client n'a pas laissé de commentaire.

vincent S. le

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This was without doubt the best rental truck experience I have had and I have moved many times over the years. The truck was brand new and perfect. The customer service was pleasant and professional. Every thing was ready to go very quickly.

Jesse R. le

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Le client n'a pas laissé de commentaire.

WIlliam C. le

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Le client n'a pas laissé de commentaire.

James L. le

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Didnt have the equipment needed otherwise it was cool..

Lynette L. le

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the truck was there and was clean was in and out in no time good experience.Thank you Lynette

Mark F. le

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Le client n'a pas laissé de commentaire.

James P. le

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Le client n'a pas laissé de commentaire.

Lloyd M. le

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N/A

Gloria N. le

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The location was closed on Sunday, so the person working the gas station came out and stated the gas gauge was at the level needed to return it. However when I received my receipt it stated that I brought it back at 1/2 a tank instead of 5/8. I only went a total of 7 miles and yet they charged me for 3 gallons of gas. I called the 800 number only to be told that I needed to speak directly to the location. She provided me with a reference number and stated that I will receive a phone call from them within 72 hours. This was 5 days ago and no phone call. I will no longer rent from a location that is closed on the day I need to return the uhaul.

Larry Y. le

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Le client n'a pas laissé de commentaire.

patricia F. le

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I was in a pinch. And these men rented me a truck for four hours and it was enough to get started on a project I had right here in town. Pinole California. I couldn’t be happier with the service. They were amazing five stars for sure

EARL S. le

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Got charged for a uhaul in Phoenix. I live in nor call. How does my credit card # get there? I will do my best to never rent a uhaul unit again.

Gary H. le

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Le client n'a pas laissé de commentaire.

Crispulo F. le

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Our reservation address was sent to another uhaul location. It took an hour to process and locating our reservation confirmation, It did not help if the personnel on duty was new to his job as well. The error completely lies on the reservation department. This needs attention to details and needs improvement.

Damien G. le

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Equipment was available immediately, excellent customer service both for pick up and drop off of equipment. Auto trailer was in good repair and performed well without any issues

louie B. le

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Le client n'a pas laissé de commentaire.