Évaluations des clients PitStop EZ Mart
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de PitStop EZ Mart
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clyde c. le
made a reservation face to face a week in advance......arrived Saturday morning to pick up the trailer and there were NONE.....seems like a nationwide corp like uhaul would have some traffic controls ??
sharetta t. le
NOTHING
Tom M. le
Other than the other uhauls there i would not have known that i was to drop it off there.
Robert R. le
Overall, my experience was good. The drop off site was very accommodating.
kimberly c. le
When we arrived, the truck was there but no keys so we were sent to another uhaul 10 miles away. Supposed to not get charged for the mileage because I only had to move from one place to another a mile away which is why I chose the 2nd street location. I was promised no extra mileage would be placed on there because it was uhauls fault. When I took the truck back I was charged 30+ miles. Because a new person was there. I've used uhaul my entire life. This was the worst service I've ever received.
james m. le
Wonderful agent and was very helpful in attaching the trailer.
lisa j. le
Again a nice pick up place and they were nice but disappointed that U-Haul it’s self did not work with me to mend the issue that they created and I was out more money then if they had recommended a larger size truck. There was no accountability for their air they just blamed it on the computer and letting them know what size to recommend. Will not be using U-Haul again as I was extremely disappointed they did nothing to help rectify the situation.
kelly w. le
Great Service ! I would highly recommend them !!
Christina M. le
Attendant did not know how to hook up dolly. When I went back in after hooking it up and let them know that the light on the right side was not working properly I was basically told there was nothing they could do about it.
Jennifer S. le
This location is in convenience store and I felt like we were in the way of customers. The staff was EXCELLENT, but location not so much.
Andrew F. le
very welcoming site host. The UHAUL customer service dispatcher was AMAZING helping to find this location when my original location was closed by the time our flight arrived in Ohio.
Jose O. le
Excellent customer service very nice very attend it
john a. le
The actual location did good, but the reservation person told me that a full size box spring and mattress would fit in the trailer. It was raining, it was night, we were relocating a person in a hurry from a unsafe situation and it didn’t fit. Had to unload items, return the smaller trailer, get a bigger one and start over again. The person at the store was very helpful.
James E. le
Service was great! Friendly staff!