Very smooth process.
PATRICK P.
Customer Reviews for Pittam Body Shop Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The bill…
Jeremiah P.The whole process was quick and easy.
Raymond S.No one at business when I arrived to return truck. Did return thru website
Patrick G.I was pleasantly surprised with the friendly people and the quick and expert hookup. I can't say anything good about the time wasting on line checkin! That wasted several hrs. if you want details feel free to contact me!
Gerald J.Very good service
GURINDER C.quick and helpful
Thomas D.Excellent service à la clientèle.
THOMAS A.Uhhh I had to drive 4 hours round trip to get a Uhaul 5 feet shorter than what re reserved. It also costed me at least 90 $in gasoline just to get to my storage unit in Westminster CO (where my reservation was). We couldn't keep a lot of out important furniture do to being given a shorter truck. Despite staying on route except for hotels I somehow went “over on mileage†54 $which I suspect was accumulated during my trip from Sydney NE
Jeremy R.Place to drop off wasn't open on Saturday
David L.Make the uhaul trailer hitch installation more accurate to the actual jobs times available. I set up a time for a hitch installation and when I talked to the actual guy who would be installing it he said it would be a week or more longer of a wait time because he was so backed up because of the uhaul website.
JODY H.Great customer service!
Tom N.Uhaul's automated "auto-confirm" is not at all good. I received two emails with the statement "We have a 4' x 8' Utility Van reserved for you and guaranteed ". Both times I then called to make sure we were getting the 4 X 8 enclosed trailer. This took up my time as well your employees time. Not very efficient and cause me undue stress.
RON G.Very Friendly, they made me feel like a customer not like a burden. I had to Drive 82 miles to get and return the trailer but feel that being treated like a person this was worth it. ALL the Sterling CO locations could learn from this group how to treat a customer.
John R.Customer service provided by Dick was superb.
David K.Originally, I was supposed to pick up a truck in Sterling, Colorado. When I went to pick it up, they did not have the truck that I requested. I had a reservation set up for a week. That is why I had to go to Sydney, Nebraska to get one....
Gregory G.Windsheild wipers coul stand to be replaced.
Vicki H.They were closed but the female person was somewhat rude to me because I could not get the correct number to talk to someone about ? needing to return contract or not. So I did. Now I dont have a contract to prove what I needed for tax refund
Roger A.You need to update your system to recognize the locations that do not connect or dis-connect the transport trailers.
Caryl M.No improvement needed. Staff at drop off was as friendly and helpful as at pick up. Made sure the truck was cleaned and ready for them before dropping it off, to ensure readiness for next customer. Thank you for your service U-Haul!
Tristan Z.It was the worst experience of my life, the truck almost killed us on an interstate, with bad transmission, a bad front end. Spent over 2 hours on hold 3 times to get a hold of roadside assistance. Uhaul needs to understand that not every area of the US has internet service to use uhaul.com. The Lincoln,NE uhaul location refused to help us, he didn't want the truck. He was very rude to us, when I told him the roadside told me they were to park the truck till service could look at it. He cleaned it and told his team we have a 20 footer to rent. I told him again about the service. He would not help with difference, he told us to just cancel the payment, then he charges us for gas on a broken down truck. After working on the phone with Uhaul to straighten this problem, I was given a refund of 737.09, charged 381 for this nightmare. Then I find out the Lincoln store charge my card to fill the tank on the rental truck so he could rent it again. I have used uhaul for my moving needs for over 40 years, this experience has made me rethink my use of uhaul again.
troy M.Great pickup
jessica T.Very friendly and helpful!
Barbara C.Need homemade cookies
Dick J.S.O.
Russell R.NO problems
Alice W.The closest equipment location was a long ways. Customer service was excellent + $ was much less than expected
Kerry G.Very good experience. Dick did everything to make this a hassle free experience.
Tom R.No jacks on trailers need to drop it so I could was my pickup had to go and buy a jack.
Jeremy L.Great customer service!!! Was a pleasure doing business with them!
jeri G.Uhaul, listen and follow up with your customers!! Pittman, as always, your friendly, have great service, treat your customers like family. Uhaul, might want to take lessons from Pittman!!
Joe D.Merci.
Dan H.Awesome service
Michael G.No fault of the facility, but the rental was ridiculous. I thought I was going to have to give my finger prints and maybe blood to rent a trailer for a one day local haul. Took way to long and was really over the top!
DONNA V.Have homemade cookies
Dick J.The tie-down strap on one side of the car hauler was frayed and Too Short. Had to Drive 30 miles round trip to return trailer and swap out. Second trailer worked great.
MICHAEL B.Extremely rude... she went outa her way to make a pot of coffee cuz she said she hadn't had any yet??.. patiently waited for the kurreg to make a cup of coffee, then we went through small the drama of the night before giving me excuse after excuse couldn't get the computer to do its job. Had to wait some more for some guy to do the computer work ugggh 35 minutes to sign papers. Then the truck was so out of alignment pulled to the right which made for dangerous driving in the wind!
Robert H.Very easy to work with.
STEPHEN R.Friendly courteous staff
Bill M.I was given a moving vehicle with damage which after I rented it was blamed on me and I was then charged for said damages. U-Hauls insurance company RepWest was literally the worst experience of my life. I WILL NEVER use U-Haul again and urge others to avoid them at all costs. RepWest has like a F- on the Better Business Bureau. UGH.
William C.I was talking to another customer who had a 12:30 appointment and it was already 1:00pm. This customer was on a tight schedule it would have been nice if someone could have text this customer and inform him of the delay because people had to eat some lunch.
Caryl M.Actually perform routine maintenance of the air conditioning dirioning system and alternator. Get rid of people that fail to do their jobs. Can them.
Chuck H.