Évaluations des clients Plano Quick Care

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Plano Quick Care

Cote générale :

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Jason L.
Évaluation :

The location is a little cramped with the gas station and auto repair shop there. The people were excellent and nice, but I feel the Uhaul in itself might have run a little rough for me. Also, there were times when the sliding door got stuck. Overall, the people were super nice, but we could use updates on location and uhauls. BTW, when I called, no one picked up the phone.

Elisa P.
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Le client n'a pas laissé de commentaire.

Sherry F.
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Man at counter did everything on computer, handed me keys and said "there you go".

LISA M.
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Le client n'a pas laissé de commentaire.

RICHARD W.
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Many issues processing the order and entering into the computer. Location did not have the 12 pads or boxes available. They stated that they credited the $10.00 for the pads yet the bill still reflected the charge.

JOSE C.
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Excellent job

GARY S.
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No improvement, the young lady that helped us set up our rental was excellent. She made everything so easy

RAUL G.
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Le client n'a pas laissé de commentaire.

STEVEN C.
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Le client n'a pas laissé de commentaire.

ROBERT K.
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The windshield wipers are ripping off and need to be replaced

Alex C.
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Staff was very nice and helpful.

RAUL G.
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Le client n'a pas laissé de commentaire.

DAVID PAUL R.
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The pick-up location and personnel were fine - my problem was I didn't receive a confirmation call as stated in the email - I called and found out the pick-up location had been changed. Also I had a 20-30 minute wait time on the phone each time I called..

JACINTO JOEL C.
Évaluation :

the rental transaction was smoothly done by Nora, the check out of the vehicle was perfectly prepared by Omar, no problem with Nora in returning the vehicle, I recommend to my colleagues this rental business in Plano, giving them 5 stars in customer service care..??

JERZY M.
Évaluation :

The experience that I had at this location was very good. The equipment was available as promised and in good/clean condition. The check-in/check-out was done in a reasonable amount of time. I will be using and recommending this location in the future.

Jacob V.
Évaluation :

The check-in app was horrible. I had so many problem, it took me an hour to get it completed. It put my whole move behind schedule. And, worst of all, it out three hold-charges on my credit card!

Karen C.
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Le client n'a pas laissé de commentaire.

Katherine B.
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Le client n'a pas laissé de commentaire.

Nora R.
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Le client n'a pas laissé de commentaire.

katherine S.
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Le client n'a pas laissé de commentaire.

Ken R.
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Le client n'a pas laissé de commentaire.

Lorrie C.
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Le client n'a pas laissé de commentaire.

Yvonne N.
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Le client n'a pas laissé de commentaire.

Michael S.
Évaluation :

I was sent to a location Originally that is further away from where I live. The rep did something wrong and charged my credit card and cancelled the order. I was not able to get the truck unless I paid another $600 and I had to wait 4 business days to get my original payment refunded. Not to mention he was unable to print me any paperwork or receipt. Needless to say I was not about to allow this guy to charge my card again. I was sent to the Quick lube in Plano and she was absolutely amazing. It may be a benefit to allow the customers to choose the location they would like to go to.

Beverly C.
Évaluation :

Nice staff. Easy pick up and drop off

william O.
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Nothing. Oscar & his family very professional respectful,and goes above & beyond with customer service. Very friendly and makes sure you are happy and satisfied. Would highly recommend this location for your rental needs.

Gerred J.
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The charges were not only extensive but they were charged to a credit card that they assured us wouldn't be charged, causing serious consequences. Location couldn't have cared less.

William I.
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Le client n'a pas laissé de commentaire.

CRAIG V.
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Le client n'a pas laissé de commentaire.

Deborah M.
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You made it so easy for me on a very stressful day. Thank-you so much!!

Clinton B.
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Nothing.

Kimberly G.
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Truth in advertising. Hours on website said 0800. The representative did not arrive at business until 0845, which cut an hour off the rental time.

cory O.
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Perfect thanks

Luis S.
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Le client n'a pas laissé de commentaire.

Jimmy S.
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They feel their lube business is more important than their uhaul customers. I had to do the hookup by myself. Thank goodness I'm a uhaul CSR or it could have been a disaster for uhaul.

Clinton B.
Évaluation :

Nothing

Luis S.
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Le client n'a pas laissé de commentaire.

Lynn G.
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Le client n'a pas laissé de commentaire.

Newton D.
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Everything went good.

Gina B.
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Le client n'a pas laissé de commentaire.

kevin B.
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Very dirty windows

YARIELA J.
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Everything was great

Joseph S.
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Great people. Very reasonable and knowledgeable .

Casey C.
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Quick and easy in and out

Jeff R.
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Drop off location was closed.

Jennifer G.
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Le client n'a pas laissé de commentaire.

Lynn L.
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Le client n'a pas laissé de commentaire.

Wesley C.
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Le client n'a pas laissé de commentaire.

Melonie H.
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Omar assisted me in renting a 10' truck and he was very knowledgeable and super courteous and friendly. The location was easy to get to and easy to return the truck back to.

Saul R.
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Le client n'a pas laissé de commentaire.

mike R.
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The overall experience with the app sucked. Took forever to be able to talk to someone. Uhaul didn't even know i had one of their trucks

JOSE B.
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NOTHING NORA IS VERY NICE AND VERY GOOD SERV

Tiffany H.
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Le client n'a pas laissé de commentaire.

Michael L.
Évaluation :

Truck was very clean

Gary S.
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Le client n'a pas laissé de commentaire.

PAUL M.
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No comments.

pam S.
Évaluation :

Reserved a car trailer for 9 am. The guy that runs the uhaul wasnt there, had to wait for him to get there as the guys working there had no idea what I was talking about. Paperwork took way too long. The place was absolutely filthy, couldnt even sit in the chairs as they were covered in motor oil.

Non reviews have been submitted for this location.

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