I was given the wrong truck size with a trailer that I didn't need. The location was also half an hour further south of the location I requested, and the time I scheduled was pushed back an hour and a half.Cole J.
Customer Reviews for Platinum Motors LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ozark, AL 36360
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
everything went very well and no comments for improvementShane S.
The clerk on site knew nothing about renting out a truck. She had to call the business owner. I had to sweep out the cab trash, sunglasses, water bottle, pet food n pet hair etc. I had to sweep out the back of the truck too. There were 9 or so U Haul protective blanket pads in a big pile as well as a U Haul dolly and a set of handtrucks. From previous experience I knew these were rented. I was instructed to throw the blankets away and leave the equipment in the office. I did not throw away the blankets but folded them (per sign in truck) and left them with the truck when I dropped it off. I put the handtrucks n dolly in the office. I handled the rental via a phone call with the business owner. Not the way to represent UHaul.Bill B.
Le client n'a pas laissé de commentaire.Sierra H.
Had to go back and ask for a reciept and she never got out from her desk. She also never went and checked truck and asked me to go take a picture of the milage so she didnt have to leave her deskROBERT M.
Le client n'a pas laissé de commentaire.SHAROLYN S.