Évaluations des clients Platinum Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Platinum Self Storage

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CARLEE C. le

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Le client n'a pas laissé de commentaire.

Cody R. le

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Other then the truck radio not working i have no complaints

robert F. le

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Staff are awesome

Wayne S. le

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Le client n'a pas laissé de commentaire.

Stesha H. le

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Lovely, nice and extremely helpful people!!

Thomas S. le

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Le client n'a pas laissé de commentaire.

William L. le

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Making sure all units have the correct tire pressures. The unit I used had bias tire that were rated for 65 psi max. One tire had 75 and the other had 83. This could have blown out on me but I noticed the trailer bouncing a lot and checked the air in the tires and properly deflated them and it was fine.

karen P. le

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I was over charged on mileage.I know how many miles I went they said 84, no way and the guy was suppose to give me 15 miles for the crap I went through at the Kilgore location! Reserved a truck and it wasn't there when I went to get it, had to drive to other side of longview about 15 miles away from where I was moving to get a truck! I don't know if someone drove it when I took it back or not but the mileage was wrong! Charged me $98.00 for a truck! Will never use uhaul again or recommend you!

Marvin C. le

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Cruise control ??

Chris D. le

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Le client n'a pas laissé de commentaire.

Wayne S. le

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I reserved a trailer a week in advance. When I got there on Friday I was told the girl that takes care of rentals was out sick and there was nothing they could do to help me. They suggested I try another store. The problem with that is I had to leave that day and pick up a team of missionaries returning home from Brazil and I didn’t have time to shop for alternative means. This left me in a pinch. I will not return to this facility and I’ll will make this know inside my circle of influence. Thank you for taking the time to read this. WS

Leigh C. le

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Sam has great customer service!

Wayne S. le

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very good experience aws

BARRY P. le

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Le client n'a pas laissé de commentaire.

KATRINA T. le

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Le client n'a pas laissé de commentaire.

Angela H. le

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Our main reason for renting a Uhaul was for the ramp to move a piano. It did not have a ramp. When asking the rental person, it does have a ramp, she said yes. It was not equipped with a ramp. Very disappointing.

Marry H. le

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Everything went very smoothly, the rental truck was in good mechanical order.

Danny G. le

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Had to wait a long time to pick up our rental. Not just wait but stand in the middle of a convenience store to wait. Staff appeared to be under trained or just not interested

Robert D. le

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Le client n'a pas laissé de commentaire.

Alicia S. le

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I

renee T. le

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They were just around the corner from my new house. Excellent service for Morgan!

Jim N. le

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Personal very friendly and nice.

Robert D. le

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Le client n'a pas laissé de commentaire.

Shelia M. le

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Open on time or make a courtesy phone call. We were working on a tight schedule.

Ardell N. le

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Le client n'a pas laissé de commentaire.

allen D. le

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V we'rery nice people to work with.

Gene C. le

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Le client n'a pas laissé de commentaire.

Frank N. le

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Le client n'a pas laissé de commentaire.

Dave B. le

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The office hours were until 3pm Saturday. I arrived at 2:20pm and the employee had already left for the day. I had to give my information to the convenience store clerk and just leave the trailer.

Naomi P. le

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Le client n'a pas laissé de commentaire.