Guaranteed a truck, called an hour to pick up and told me my truck is not available. Couldn't get all my belongings in to the truck because I was downsizedFrancis T.
Customer Reviews for Pleasant Hill Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
South Portland, ME 04106
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 8h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David V.
the truck smell really bad like a cigarette. it was very disgusting.Jennifer G.
I reserved a truck a month and a half in advance and was not able to pick up a truck until three days after my reservation. The people at this location were great but this situation could've been avoided. I had also applied for parking permits at my destination that I could not move and a strict move-in deadline I had to meet and frankly, my UHaul experience made this move hellish at best.GABRIELLE L.
Le client n'a pas laissé de commentaire.NORRIS A.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.Claton C.
Always efficient and easy to work with! There is no waiting compared to the bigger UHAUL in the area!Richard H.
Le client n'a pas laissé de commentaire.MELISSAANN F.
The truck really wasn't very clean, but it was a smooth riding truck, which I wasn't expecting.Carol W.
Le client n'a pas laissé de commentaire.ADINAH B.
Seats had a lot of hair and a cigarette burn in one seat.BRADLEY C.
Always professional and accommodatingRichard H.
Le client n'a pas laissé de commentaire.Ellen M.
Le client n'a pas laissé de commentaire.Duane H.
Let people know there's no ramp to the 10ft box truck I was miss lead there was !!KATHY O.
Le client n'a pas laissé de commentaire.Eric H.
The account didn't have any information listed for either phone number/email that we gave. We told the location representative this when we called to extend our rental. Wasn't fixed. Called customer support to try to do truck return after hours and waited on hold for 25 minutes before just dropping the keys and vehicle.Douglas W.
Original truck had not been returned and the associate found us a solution without costing us any additional fee! Made a very stressful situation a breeze 2nd time we used this facility and probably won't use any other â€œpleasant hill autoâ€Susan D.
Online reservation system was very intuitive and worked well. Truck was ready when we arrived and after a quick check that all the "Online paperwork" was complete, about 10 minutes, we were. Highly recommended and will do it again.stephen L.
Everything was great, low mileage, newer equipment. Perfect.Joshua G.
Le client n'a pas laissé de commentaire.Caitlin H.
Le client n'a pas laissé de commentaire.James F.
Got in late but Steve was great getting us on the road quickly. Very helpful and friendly.Barry B.
I was not told to replace the gas I used. I was only told it was $.99 a mile. I thought that was including the gas usage as the tank was only at a half tank when I picked it up. I don't think getting charged 60 $for 15 $of gas was reasonable.Anthony D.
Le client n'a pas laissé de commentaire.Tammy J.
Great experienceWILLIAM N.
Le client n'a pas laissé de commentaire.dana G.
I had to call 1800go uhaul again to finish drop off.James M.
Great friendly service. Highly recommendedHenry C.
Le client n'a pas laissé de commentaire.Mary G.
Perfect. Quick and easy. And super nice guy working there, knows what's up.Dio W.
Le client n'a pas laissé de commentaire.Michael G.
We experienced a â€œ Day & Nightâ€ scenario compared to Blake's U-Haul . Blake's used excellent innovation, and was of good spirit as well as helping you in time of need . Showing South Portland U-Haul his clever work , â€œ I wouldn't of bothered! â€œ he said. Then we needed help backing up the UHaul and that seemed to be asking too much . He didn't volunteer for anything - Perhaps training would help with a â€œ customer relationsâ€ course . Retraining is an absolute need for better service @ the South Portland U-Haul .Edward B.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Spencer L.
Le client n'a pas laissé de commentaire.Kimberly S.
This location has always been perfectly accommodating. I get everything I need at exactly the time I need it whenever I ask for it. These guys are terrificJon P.
Everything was perfect!!Robert S.
Le client n'a pas laissé de commentaire.Alec N.
Nothing that I can think of. We rented a van that was in great condition. We had it over a long weekend. The price was good and it was very easy to reserve, pick up and drop off. We'll definitely rent there again!Patricia N.
When I picked up the truck, I told the clerk that we would be returning it after hours, Saturday evening. I was told that we could just put the key in the return box which is what I did in the end. However, upon reading the fine print on the contract, it appeared as though there was a way to check in the truck on line. My attempts to do that resulted in the discovery that a cell phone was required. Since I do not own a cell phone, dumb or smart, that was not an option. Further, it appears I will be charged a 20 $fee for having the attendant check in the truck. I think it would be better for U-Haul to have made that more clear.John M.
I won't be going back to the location. I can't support a business that has Trump and LePage paraphernalia displayed throughout the building. I was also annoyed that they demanded the damage coverage that was optional on the website. If you're going to make it mandatory, state that up front before someone arrives to rent an item.Bethany H.
Le client n'a pas laissé de commentaire.REBECCA H.
Fold your blanketsTheodore M.
Always excellent service and helpfulnessRichard H.
Certainly #1 place to rent a UhaulRobert M.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Gabrielle H.
Le client n'a pas laissé de commentaire.Jazmin O.
Le client n'a pas laissé de commentaire.DENNIS H.
Le client n'a pas laissé de commentaire.Neal G.
Le client n'a pas laissé de commentaire.Davidwayne C.
Owner really cares for the customers!!!!!!!Mark O.
Great location. Fast service. I was on my way in 10 minutes! Excellent experience!Robert S.
From start to finish, always an excellent experience here!Richard H.
Quickest check in I've ever had at any UhaulCharles N.
Mark was great. Very smooth experience.Eric B.
Pleasent hill did a very good job of accommodating me. I went to the marginal way store first and it was another awful experience. They have zero customer service. Pleasent Hill auto will be the place I go from now on.matt G.
Le client n'a pas laissé de commentaire.Gary S.
Fast Service and they had the truck that I needed on the lot.Uthman B.
Le client n'a pas laissé de commentaire.Catherine M.
Le client n'a pas laissé de commentaire.THOMAS M.
More room to drive out kinda crammedBryn S.
Outstanding service and attentionRich H.
Le client n'a pas laissé de commentaire.Jodi S.
Le client n'a pas laissé de commentaire.mike C.
Shop was a bit of a mess, but had everything anyone would need from Uhaul. Clerk was cheerful and helpful, made the return easy.MARSHALL M.
omg ... i was charged more then i was supposed to be and got the wrong truck. the truck was bigger then i ordered and i had to pay more for it and i was not ready to drive something that big . not oktina W.
Great serviceMary M.
Should promote Marc..Tuna G.
Le client n'a pas laissé de commentaire.Mark M.
They charged me a additional 20 dollars the day I picked up the trailer, 20 bucks for a trailer light plug. When we went to pick up the trailer the guy insisted on hooking it up which resulted in the trailer hitch becoming uncooked as I left the business in the middle of a busy intersection. AlsCallie S.
Le client n'a pas laissé de commentaire.Hannah G.
Le client n'a pas laissé de commentaire.spencer L.
Manager refuses to wear mask indoors especially since his employee is morbidly obese. He said, "We don't play that game here" and chastised us for holding the door open while we were attempting to pay. First and last time there, but in my recent experience, all the U-haul reps in the Portland, ME area have no respect for anybody but themselves. Moving Help guys - excellent!Dennis H.
The drop off point was fine.MICHAEL S.
The truck cup holders were full of trash and what looked to be spilled coffee. The truck smelled like cigarette smoke. The steering wheel and radio controls were sticky and the floors were full of mudMatthew T.
The staff were friendly and professional. The rental van was clean and in good condition. A very pleasant experience which is welcome when trying to organize moving logistics!Linda S.
Vehicle was not clean there was a used mask on the dash, and what looked like blood coughed onto the windshieldandrew H.
The staff was polite, knowledgeable, and helpful.. I will gladly take all my moving needs to this locationDEBRA L.
Agent closed office early and assessed a cleaning charge that was not disclosed to me at the time of rental. Claimed I was supposed to fold all used pads and that it was written somewhere in the vehicle. I am disputing this charge unless I hear back from youRonald H.
Great service, thanks!Carson L.
Great service!Rich H.
Le client n'a pas laissé de commentaire.MIKALA A.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Jerald R.
Le client n'a pas laissé de commentaire.JUNE C.
Customer service was excellent and total experience was first rate.Timothy S.
Make sure truck is completely empty and cleaned out no paper shavings in back of truck.Brandon C.
Le client n'a pas laissé de commentaire.Kacey L.
Smooth transaction.Joseph C.
Very clean and the help was awesome will be back for sure!JAMES M.
Le client n'a pas laissé de commentaire.Ari M.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.Michael M.