The owner was super nice and helpful. It was a pleasure doing business with him.Miguel P.
Customer Reviews for Pleasant Hill Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
South Portland, ME 04106
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 8h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had not rented a U-Haul in many years. The truck was ready when I arrived and although it appeared to had better days when I drove it off the lot I quickly realized it had "Haul" setting that I needed to switch off so that it could go into a higher gear. It used more gas than I had anticipated as the fuel gauge did not seem to move much but then they told me these trucks only get about 5-10 mpg after I put in only a few gallons only using it for 45 miles. The tank holds a lot of gas so that must have been the reason the fuel gauge did not move much. Wish I had known that when I started as I would have put more in afterward. Other than that everything worked out well as it was large enough for everything we needed to move.Jeffrey E.
Excellent customer support and helpDavid J.
Le client n'a pas laissé de commentaire.john D.
Le client n'a pas laissé de commentaire.Paul D.
Your "rent for $19,95" signs are totally misleading!Nancy S.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Emily R.
Le client n'a pas laissé de commentaire.JONATHAN K.
Le client n'a pas laissé de commentaire.Todd J.
The truck number on the paperwork did not match the truck I was given. Took about a half hour to straighten out.Rodney H.
They were great on the pick up and with the return!Andrew W.
Guys there are the best. Very friendly and helpful.Cory K.
Le client n'a pas laissé de commentaire.ROLAND S.
Customer service is well and niceRuss F.
Le client n'a pas laissé de commentaire.PAUL D.
They double charged me for a trailer when I used it for less than 24 hours, would not recommend. I contacted them and never got back to me, very poor communication from their side!Thomas C.
Le client n'a pas laissé de commentaire.PAUL D.
Le client n'a pas laissé de commentaire.grace L.
Friendly, efficient, great equipment. ThanksCarol C.
Le client n'a pas laissé de commentaire.Janet D.
Staffing is horribleSherida P.
Le client n'a pas laissé de commentaire.Timothy D.
They couldn't ring up our packing items because no one who was working had authorization to run a credit/debit card? Apparently, they do this on their phones? It all seems really strange and I've never experienced anything like this at uhaul.Toni S.
Always professional to make pick up and drop off easy would highly recommend them to my friends and family.alan P.
Provide a truck that has been inspected to address excessively loose steering mechanism and address the need of replacement shocks. Both of these are safety issues for the drivers.Daniel E.
Great experience, great guyRichard N.
Le client n'a pas laissé de commentaire.ROBERT P.
Everything was great! Fast courteous service Clean equipment Easy returnRich H.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.john Y.
Le client n'a pas laissé de commentaire.Kristen D.
Very helpful staff.Bernard F.
The van had blankets that appeared to be left behind by previous uses and rice throughout that back.William L.
Marc was wonderful he couldn't have been more friendly and helpful I think it was because it was closing time and he wanted to leave by 4;45david P.
Location had 3-4 employees on staff but failed to clean off U-Hauls, from snow for reservation time. Put me a bit behind and I didn't appreciate it. They had to clean up the truck when I arrived. Clearly not an organized business.Marchian C.
I dropped the truck off after hours, so it is harder for me to rate this location.Heather T.
Great experience from start to finishPhil S.
Le client n'a pas laissé de commentaire.Shawn A.
Le client n'a pas laissé de commentaire.Samuel G.
Everything worked out well. I made a reservation. I was able to get the truck. The staff at the center were helpful and informative. I had a good experience and have used U Haul before and will use you again. Merci.FRANCIS Q.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.BONITA H.
Le client n'a pas laissé de commentaire.JONATHAN M.
I can't believe how smoothly everything went. The location was perfect even after a huge snow storm. Truck was very clean! Service was outstanding. Highly recommend this location.ROBERT Z.
windshield was broken. cab of truck smelled like smoke.Corrie M.
Robbie is the bomb!DARRYL C.
Agent was extremely rude at pick up. On cell phone the entire time. Was told not to rush and wasn't explained the process.. told him I would be arriving in the afternoon the following day and he didn't explain that I'd be charged a second day and a second insurance rate. When I asked questions about the rate I was told â€œI explained that to you when you picked the vehicle upâ€ I feel scammed and intentionally misled. I won't use this service again and will not recommend to anyone.KAYLIE C.
Easy process; good people staffing the location.William K.
Le client n'a pas laissé de commentaire.KAREN J.
Excellent customer service at this location!!!!! Very friendly and professional!!! Thank you!!!!!RAINER F.
Le client n'a pas laissé de commentaire.JOHN R.
very helpful and professional customer service with a very pleasant attitude ; great elements for a client to keep coming backJORGE O.
Mark was very helpful and nice !William K.
The heating system in the truck did not work well at all. The truck had just over 12 000 miles and when the temperatures were in the single digits for a couple of days, it's not comfortable without adequate heat.KRISTOPHER V.
Le client n'a pas laissé de commentaire.DARRYL C.
great people to deal with computer system for u haul needs up grade real bad meaning Copporate U haul not storeJames A.
Le client n'a pas laissé de commentaire.STEPHEN M.
Le client n'a pas laissé de commentaire.JOHN M.
I had originally asked to pick up the truck at another location; Paper Party House, at 633 Warren Avenue in Portland ME. I never received any notification that my pickup location would not be there, so I went to the Paper Party House location, and was told that my truck was at Pleasant Hill Auto. That was fine, but I wasted time going to the wrong place because I was never updated that my original pickup location wasn't going to work.GREGORY S.
Le client n'a pas laissé de commentaire.Jaqueline A.
Super nice. Super helpful. I just would have liked to know my drop off time before 9pm the day I rented it.KYLIE C.
I have used this same location 2 times in the last 4 weeks. They are excellent and easy to work with.David C.
Only Place To Rent A UHAUL The Best!PHILIP D.
Le client n'a pas laissé de commentaire.MONICA M.
Just wish they did not require the insurance. I usually get at UHAUL on Marginal Way and am not required to get it.ROSEMARIE D.
Le client n'a pas laissé de commentaire.TIMOTHY D.
Very friendly and helpful staff. Convenient location.JOhn C.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.Danielle B.
Le client n'a pas laissé de commentaire.ERIC F.
Arrived 10 mins before 5 pm after a long day moving parents into assisted living. As I pulled into lot, attendant turned off lights. I went to door and said I was checking in. He told me to do it outside thru drop box. So I did. In the cold while he was still inside. I pulled out of the facility at 5pm.Ellen C.
Helpful and friendly staff!😊margo G.
The reservation process is absolutely terrible! I needed a 7:00 am reservation, booked it online from the location needed, got a call that I needed to pick up at a different locale.. which was fine. However, the new location did not open until 8:00am abd did not have my reservation!! I wasted more than an hour waiting, calling and trying to figure out what to do!! Jackie 207-233-3945Jacqueline L.
Le client n'a pas laissé de commentaire.JAMES M.
from start to finish it all went very well. Great staffDAVID C.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.GLENN S.
Le client n'a pas laissé de commentaire.DANIEL P.
Le client n'a pas laissé de commentaire.Rae T.
Le client n'a pas laissé de commentaire.GEORGE D.
I found the after hours on-line return process annoying. Especially the part of having to photograph your mileage and fuel, the cab of the vehicle, the cargo area of the vehicle, and the parking space. I suppose after one does this once, and expects it for their next rental, it's not so bad. But it was dark and cold and I found it annoying. The $20 convenience fee if you don't do this is too high. Perhaps $10 would be adequate.DAVID S.
Le client n'a pas laissé de commentaire.PAUL D.
Le client n'a pas laissé de commentaire.DEREK K.
Always wxcellent service. Friendly and helpfulRICHARD H.
Super easy transaction, equipment exceeded expectations. Representatives Robbie and Mark could not have been more friendly or helpful.SARAH E.
Marc was friendly and engaging and extremely helpful.JEFFREY B.
This establishment is professional and courteous. They look out for the customer. I would highly recommend people use this Uhaul provider over others.Faruk H.
Le client n'a pas laissé de commentaire.BRANDON S.
The gentlemen that helped me when I hit there were so so friendly. The man I believe mark upon return was a super kind man! Too many people in the world that are nasty. It's refreshing when you come upon this crewJoan C.
Le client n'a pas laissé de commentaire.Dennis M.
No complaints. Very helpful and friendly staff.DAVID A.
Le client n'a pas laissé de commentaire.richard B.
Le client n'a pas laissé de commentaire.WILLIAM G.
Nothing, everything was fine.RONALD R.
Everyone here was so helpful and efficient ! I have not experienced customer service like this in a long time! Most appreciated! Will rent here again and recommend to anyone needing a rental truck . Thank you !RHONDA F.
Excellent service. Moving is stressful, it's nice to have less to worry about. Great job!Ralph D.
Le client n'a pas laissé de commentaire.LUKE J.
Robert was amazing! My Uhaul was returned to Saco ME by mistake and he sent two guys to retrieve it so I could have it available for my UHaul movers.SUSAN B.