Évaluations des clients PMM Carson Mobil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de PMM Carson Mobil

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Rolando V. le

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Probably a newer truck would make it nicer although this last one is acceptable it did made my move quick and. Efficient

Rosemarie R. le

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I LOVE how convinient the whole process was. Location was perfect. Near my home and everthing went smoothly overall via mobile. Phone and chat assistance was awesome. Also very glad that the vehicle was in very well kept condition and not run down like others.

Evelyn L. le

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The truck had no gas and although we were given a credit, it did not cover the cost to put gas in the truck. The location is at a Mobil gas station. Had the owner checked the truck prior, gas could have been put in. Also, the owner said he had no dolly, however there was a dolly in the back of the truck. Again, owner should have checked the truck.

Elena C. le

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Please put a hook for the doly so it is not moving around the truck

Ashaley G. le

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Le client n'a pas laissé de commentaire.

rabih a. le

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I can return the u haul anywhere I want , but that guy didn’t accept to , I don’t trust u hull anymore they charge me extra because they want me to drive all the way back to the same address . I don’t recommend to deal with them I think there is other companies have more transparency and honest to deal with .and they have bad customer survive

OBAYEDULLAH M. le

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Nice Service, happy to see them again

LANCE R. le

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Le client n'a pas laissé de commentaire.

David L. le

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they made wait over 30 min, not very friendly place, would never go back there

Chloé R. le

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Never got the dolly .. tried calling multiple numbers and times

jeffrey p. le

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Le client n'a pas laissé de commentaire.

Lum F. le

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Le client n'a pas laissé de commentaire.

suzette K. le

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nothing, they were nice since my arrival was adjusted due to circumstances...

Yvonne H. le

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The people who run this establishment are completely dishonest. I live a few blocks from this place. Me and my wife have had multiple bad experiences here. Enough to where we don't do business here at all. I was not happy when I found out this is where I'd be dropping the teuck off at. I dropped the truck off (filling it up before turning in the keys) and left. A few hours later, im billed for not filling up tank. These people are dishonest!!!

OBAYEDULLAH M. le

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Very Good Service , Happy...

Qui l. le

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Customer serivice is horrible. I’m glad I did not have to use road side assistance through out my trip. It was a disaster just to get my dolly that i ordered. I cant imagine if I had a problem with the vehicle on the road.

Amber W. le

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This U-Haul's employees/owners completely lacked any and all customer service that you need to run a business. I was not happy with my experience at all.

MARIA R. le

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Le client n'a pas laissé de commentaire.

Clausell H. le

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Le client n'a pas laissé de commentaire.

HORACIO V. le

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Excellent people??

rafael g. le

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Le client n'a pas laissé de commentaire.

OBAYEDULLAH M. le

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good job

silvana r. le

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Your service was excellent. The information was clear and complete. There was no problem in returning the truck to a location closer to my destination. Knowing that it was possible to locate another place for the return was very helpful. Thank you.

john j. le

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Maybe having more than one cargo van available.

Andrea M. le

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Representative was rude & unpleasant. Equipment was not available.

IRMA O. le

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Le client n'a pas laissé de commentaire.

Janice W. le

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The customer service person was very rude. He was putting cigarettes on a shelf when we came in. He made us wait until he put the entire box away. When I said something about that, he said "yea I had to put them all up" as if that couldn't wait until he serviced us. Will never use that location again! ! Bad experience.

imani M. le

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Titu has a great personality and made my first-time experience renting a UHAUL a great one. If I ever need to get another UHAUL I am definitely going back to him. Thank you UHAUL and thank you Titu!!

MARTINS M. le

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Employ reliable staff.

Alejandro G. le

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This location only had one thing going for them, the truck was full of gass. Obviously it's full because the location is a gas station so the owner makes money by charging uhaul for gas. During the process the guy only said a couple words to me and they where "I need license and credit card" that is all. He did not walk with me outside to inspect the truck or give me any speal about max speed or any information that would be important. I have been renting uhauls consonantly for the past 5 years. I am in the military so being on the constant move is what I do. This location/experience is the worst I had. / on 24 august I rented a open bed trailer to move a couch from Torrance ca location (I was told that's all I need) I also purchased tools to tie it down and as soon as I loaded up the couch and tied it down and hit the road I could easily tell it was a very bad idea.. the trailer was also very flimsy and swerving. I didn't make it to my destination as it was a road hazard to have the thing out there. I simply returned the trailer. I told the guy who rented it to me and all he said is "yea that happens" i was hoping I would be able to get credit for the truck I rented yesterday since i had to rent a much more expensive truck to move a couch and was told no. That is disappointing, sounds to me like uhaul is loosing its customer first modo. I will have to think twice for my options on renting from uhaul or other competitors. Thank you for your time.

Kiana C. le

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The gentleman hispanic male that assist us seemsd to be under the influence and was not friendly nor helpful at all. He barely answered the questions we had. The gentleman with the dreads African American did help us at the end with the questions. The lot was extremely dirty trucks all over the place it was not a welcoming environment.

MICHAEL G. le

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Improve customer service, drastically & immediately. Additionally, some diversity training would benefit the franchisee's interactions with customers.