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Very professional, welcoming, and helpful.
The personnel were friendly and got my close out done in no time. I was very surprised that the in and out went by In minutes. Glad I could do it in person and not use the on line system. Many thanks for considerate, efficient care.
The gentleman checking me in was nice, accommodating and thorough. Very helpful in all aspects.
Everything was great and the gentlemen that helped me was amazing!
I rented a uHaul and I returned it to the location provided and I talked to the representative at the store as well as the actual Uhaul company and I'm not satisfied. This is the worst rental unit.
Returned truck a day early. Would not refund a day's rental
Ensure the mileage out is correct. I paid more than I should for mileage and then the guy would not refund the overage even though I had proof of the difference.
I dropped the trailer at night. Parking was tight, but doable.
Excellent service and never had an issue with renting any Uhaul equipment from this location, which I have done many times.
Great service above and beyond
Clean equipment. Properly maintained. Polite and friendly and fair staff/owner.
Great local service every time. Definitely recommend.
Excellent. Will use again
Quick and easy!
Website booking process was a pain due to all the supplemental questions.
Nice person and would tell my friends about it
Everything is fine just as it is!
Tim was great to work with and very helpful. Next time I need a trailer or truck, will definitely give him a call.
Great local and Friendly service.
Checking in was very slow. The guy took off my insurance and when I said well if you do that and we have an accident won't I be responsible for the truck? And he said yes. I was like well you need to add that back on (I had reserved with insurance) and he had go back and start ALL OVER and ask me everything again. Which by the way was already asked and answered when I reserved. Not a great customer service experience at all
Great local, efficient and friendly service.
Great customer service
Great local and friendly service. Definitely my go to Uhaul center.
No improvements needed. Mr Tim is great to work with.
Manager was excellent!!! Will rent from him in the future.
Availability, friendliness and flexibility were A+
Nice friendly people. No complaints.
Tim was extremely helpful. He made sure I was taken care of and understood all procedures. I would highly recommend him!
Very easy to work with. Great group will recommend to anyone!
I have used several Uhaul trucks over the years, and always had great service from them. However it wasn't the service that I wasn't impressed with, yet the upkeep on the equipment that surprised me! The exterior of the truck had not been cleaned in quite some time! So much that I had to clean all the glass myself so that I could actually see! Also the front steering/suspension had some major issues going on! I was a mechanic for for several years, and from my viewpoint the vehicle had not been inspected in quite some time. I had no choice but to drive the truck; however the average person wouldn't have been able to drive it in that condition. As I said I have always gotten great customer service from Uhaul, but this time it was their equipment in question.
Poinsette was great to work with. The truck was not though. We rented a 26' truck and car dolly 2 weeks ago and it was outstanding. We did the same again on this trip and the truck had issues...headlights were terribly out of alignment (couldn't see anything at night on low beams, high beams shined in passing lane, not in front of truck), driver's side mirror loose and shaking badly, brakes squealed really bad (seemed to work good but sounded terrible), driver's front blinker has a short (didn't work half the time on the road), there was a leak in the storage area that got furniture and box springs wet. truck: JH 1479B
Excellent service, reservations we done online and were ready upon my arrival
I had a great experience and the customer service was excellent.
The location I selected did not have trailers. They redirected me to a different location. The owner/manager that took care of me was friendly and went out of his way to make sure my experience was great. He was easy to work with an I highly recommend him!
First contact was a negative experience, but second contact went extremely well. Very nice individual working. Would rent or drop off at this location again.
preregistered and still took two hours to get unit because of computer issues.
Nothing. The service was fast and friendly.
everything was perfect which allowed me to complete the job with little trouble. Thanks
Mr. Tim Stroud was excellent!!! A total pleasure to work with! If I ever need another rental, i will be sure to work with him and I will highly recommend him to others.
Great experience.
It is clean & well-kept. The reason for the average rating is because it becomes inaccessible every weekday at 5:00 pm until the next day. I don't even know if it opens on the weekend at all.
Took there lovely time checking in the truck
Great service
all good
it was not the right place. location and address were not a uhaul drop off location. wasted 40 minutes of my time.
Little tough to find behind the car wash but overall a nice friendly and fast experience.
Very nice guy
Mr Stroud did a great job getting us in the truck we requested and following us through til we turned it in.
This office is extremely customer friendly...
No complaints
The hours are more of an inconvenience but the service was great
