Évaluations des clients Pomona Personal Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pomona Personal Storage

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Kenneth P. le

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Very friendly, the young man and Juliana were very professional yet a big smile they were a pleasure

Brian M. le

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There is an issue with the amount of space available to leave a vehicle while renting a truck. This lack of space also requires this location to force you to drop off at a different U-Haul facility if they don't have room for the truck being returned.

Haimeng X. le

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charged me extra gas, wrote an email but no response. order# 27808060

Miguel O. le

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On my experience it was perfect

CANDACE W. le

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Great service as always. Thank you

Howard E. le

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The U-Haul agent did not know how to use the system to rent a truck. It took over 45 minutes and all I was trying to do was pick it up because I had registered online. Then, the agent forgot to put in the dolly. Then the agent informed me that even though I had reserved three sets of furniture pads that they didn't have any.

robert G. le

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A young lady by the name of Candis was very helpful, polite,and friendly. Her as well as other staff ( Brigette ) have always been so helpful, at the least should be commended for their hard work, with a raise. Thank you

Richard V. le

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Le client n'a pas laissé de commentaire.

Jonathan M. le

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Le client n'a pas laissé de commentaire.

Surya K. le

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Le client n'a pas laissé de commentaire.

joo J. le

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Le client n'a pas laissé de commentaire.

Ramzi M. le

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Le client n'a pas laissé de commentaire.

DANIEL L. le

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I have been pleased with my service and storage unit

ANA MARIA S. le

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friendly staff

Edgar R. le

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Worker at front desk was very polite!!!!! She deserves a raise!! Did well for being only worker, and like 7 customers!!

Luis C. le

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Le client n'a pas laissé de commentaire.

lisa G. le

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Great service

LISA W. le

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Le client n'a pas laissé de commentaire.

Jay K. le

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Candace was super great and took care of us in a situation when rentals we're in short supply

Paul J. le

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The person at this location told me they can not accept 15 Ft. rental due to space limit, and can not park on the street, after phone call to U haul another location, finally she told me ok to drop off.

Steve H. le

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Candice was Great!!

caleb H. le

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Candace was GREAT, it was not only the best U-haul customer experience I've ever had, it was one of the best customer experiences I've ever had. That lady was witty, charming and extremely helpful. I recommend an immediate promotion.

Fernando M. le

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First of all the mileage is wrong, I sent a picture with the correct mileage and it was not adjusted at the end, second of all I returned the truck with the same amount of fuel as I picked it up which was at a1/4 of a tank yet you are charging me for 3 gallons of fuel, you charged me for the service of fueling the truck yet you have me credit for the same service, that tells me that you are just asking charges that don't really exist. Bad service.

robert S. le

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Le client n'a pas laissé de commentaire.

Michael V. le

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Le client n'a pas laissé de commentaire.

Mike V. le

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Le client n'a pas laissé de commentaire.

DJUAN W. le

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Le client n'a pas laissé de commentaire.

Lawrence W. le

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The woman who helped me was wonderful. She made the whole experience was delightful. Thanks!!

anthony B. le

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Thank you again.

Allen C. le

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The cabin was a bit dirty with soda residue in the cup holders, but other than that, the truck was fine.

christian D. le

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Nothing, my experience was excellent from the moment I made the reservation until I dropped off the rental

Conrad L. le

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Le client n'a pas laissé de commentaire.

RUBEN B. le

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Le client n'a pas laissé de commentaire.