Best experience with a rental facility--ever. Nice staff and clean facility.Deborah H. | Expérience générale
Customer Reviews for Portage Budget Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Portage, MI 49002
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 3h30 pm
- Dim : 9h30 am à 1h30 pm
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dave J.
Le client n'a pas laissé de commentaire.Brett C. | Expérience générale
Le client n'a pas laissé de commentaire.Ed L.
Le client n'a pas laissé de commentaire.Rashard B.
When I was in need of a safe, clean, dry and well ventilated facility to store some property I was thankful to find such friendly and helpful representatives. MerciPenny S. | Expérience générale
Add a street sign to better direct people to the parking lot.Paul D.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.jeremy W.
Le client n'a pas laissé de commentaire.Rodney G.
Le client n'a pas laissé de commentaire.Edwin P.
The girls at the desk were so kind and helpful!! They deserve a raise!!Timberly D.
Le client n'a pas laissé de commentaire.Jon M.
They were rude unhelpfulRichard P.
Le client n'a pas laissé de commentaire.Lawrence O.
So easy and efficient. Couldn't have went smoother and to top it off the ladies who helped this morning were so friendly and helpful. Thank you. 10/10Shawn H.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Travis C.
Le client n'a pas laissé de commentaire.MATTHEW K.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.Wayne H.
The only thing I didn't like was my unit getting broke into. The trespassers destroyed a few items that cannot be replaced.Jeremy C. | Expérience générale
Le client n'a pas laissé de commentaire.STORMEE B.
Staff was excellent. Truck was clean and drove wellStuart K.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.edward T.
Staff(Lisa, Mariah) went above and beyond to make my rental pain freemichael B.
Excellent service à la clientèle. Staff was friendly and made my rental experience easy .CRAIG STEVEN H.
After completing the online checkin, I was unable to obtain the key to the rental. The office was closed and there was no one around. It took an hour to resolve with Uhaul customer assistance and we ended up renting a different truck at a different location. VERY DISSATISFIED!Lisa F.
Le client n'a pas laissé de commentaire.Jeane J.
Le client n'a pas laissé de commentaire.MICHAEL JAY B.
The trailer I rented was full of snow and difficult to compare to pictures I was asked to accept. Also, the front passenger side wheel strap clamp would not engage properly, allowing the strap to become loose.Sidney H.
These folks could not have been nicer, more professional, caring, helpful, etc. etc. Great folks and super indoor facilities. Thank you. TomThomas N. | Expérience générale
Le client n'a pas laissé de commentaire.Avery S.
I rented the Trailer in Winter and the tie-down rings inside were covered in snow and ice and I had to dig them out. Other than that everything was fine. Merci.Paul G.
Le client n'a pas laissé de commentaire.steven C.
Le client n'a pas laissé de commentaire.DENNIS JAMES R.
Nothing. The girls there are the name as Dave, described above. Perfect.SCOTT MATTHEW M.
My kids did note some animal hair in the vehicle that was not as a result of our use.LEODEGARIO B A.
Outstanding staff. Employees like t his are hard to find. Treasure them.Robert S. | Expérience générale
Le client n'a pas laissé de commentaire.Kristina S.
Le client n'a pas laissé de commentaire.Sandra E. | Expérience générale
Le client n'a pas laissé de commentaire.JOCELYN DARICE G.
Le client n'a pas laissé de commentaire.BENJAMIN H.
Nothing, very very well organized and helpful team at location.Thomas S.
Le client n'a pas laissé de commentaire.Carlos F.
Le client n'a pas laissé de commentaire.Tyler P.
Le client n'a pas laissé de commentaire.Ron E. | Expérience générale
Le client n'a pas laissé de commentaire.Wendi A.
Le client n'a pas laissé de commentaire.WARREN S.
Le client n'a pas laissé de commentaire.EDWARD EUGENE B.
Very friendly and helpful, easy to findRichard G.
Le client n'a pas laissé de commentaire.Brad B.
Mobil pick up is incredibly difficult to use and locked up. I ended up being forced to wait until the office opened to get my vehicle causing me to be an hour late. I would recommend other rental companies due to this.Bruce S.
Le client n'a pas laissé de commentaire.Joel H. | Expérience générale
The team is friendly and very thoughtful to your needs. I would recommend Budget Storage to all of the Kalamazoo and Portage area.Betty K. | Expérience générale
The car hauler was easy to load and it pulled my car effortlessly. I was very happy with the entire experience. The people were great to work with, too!ROBERT JOHN K.
The staff was wonderful.Deborah S. | Expérience générale
Everything went very smoothly; great location - I don't recall the name of the woman who helped me but she was genuinely interested in eliminating any type of hassles I could encounter. Awesome!KEVIN JOHN M.
Excellent customer service and clean well maintained facility. Would definitely recommend the location on Sprinkle Road in Portage, MIDAVID ALLEN D.
Le client n'a pas laissé de commentaire.DANIEL THOMAS S.
Enclosed trailer did leak. I drove in the rain and boxes along the front of the trailer inside got wet. I assume it was the age of the trailer.NORMAN JOSEPH T.
Le client n'a pas laissé de commentaire.Josh P. | Expérience générale
Le client n'a pas laissé de commentaire.BARBARA W. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra E.
Le client n'a pas laissé de commentaire.PAUL JOSEPH L.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.SPENCER LANGDON P.
Mike and Kelly were wonderful to work with, very knowledgeable and friendly. I would recommend this location for rental strictly based on these two staff members.LYNN GEORGE S.
The lady made the drop off experience super easy and quickCameron S.
Le client n'a pas laissé de commentaire.PATRICK JOHN A.
Only place I'll rent from, very good customer service.MARK ALAN M.
Le client n'a pas laissé de commentaire.DANIEL J W.
Le client n'a pas laissé de commentaire.SANDRA J.
Wish they were upfront about all the fees and the required insurance. If I had known I had to pay an extra 30-40 dollars in fees and insurance on top of the already high price, I honestly would not have rented.Camilla V. | Expérience générale
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.WILLIAM THOMAS G.
Parking lot is too small for easy trailer parkingDerrek S.
None.BRIAN ELLIOTT C.
Super nice people!!Valerie M. | Expérience générale
The young man was very polite and nice.Good customer service!TAJSHA TONIK B.
Le client n'a pas laissé de commentaire.Angela D.
The truck didn't start after the lady moved it up. I had to go to a Sprinkle Rd store. The lady at Portage Rd had asked them to take. $15 off and not to charge the first 12 miles but they said they couldn't do that. The lady on Sprinkle did bring the gas mileage charge downJOANN JONES M.
Le client n'a pas laissé de commentaire.Robert B.
Very fast and easyJeffrey S.
Le client n'a pas laissé de commentaire.Amy L.
Le client n'a pas laissé de commentaire.Catherine F.
Le client n'a pas laissé de commentaire.Clifford J. | Expérience générale
Le client n'a pas laissé de commentaire.BALKRISHNA JULIU S.
Le client n'a pas laissé de commentaire.BRAD O.
The women were very friendly and very helpful!Samantha H.
Le client n'a pas laissé de commentaire.Patricia L.
Business closed had no idea how to turn trailer in .Jessica R.
Lovers Lane, Portage Mi location The cab of the truck reeked of dead fishTINA MARIE B.
I use a cargo trailer to haul band equipment to our gig. $20 for peace of mind is very much worth it!!!Richard M.
Le client n'a pas laissé de commentaire.Ken P.
I had wanted to rent a van from the location where I have a u-pod. It was very inconvenient NOT being able to do this. I think it cost me money and I know it cost me time.Marlyce R.
Le client n'a pas laissé de commentaire.Aubrey R. | Expérience générale
Website/app needs to accurately reflect the current situation, not just what is reserved. Luckily I was able to get a much bigger truck (26ft instead of 15ft) at my desired location, but only because I called the day before because the companies other location was on the website. If it had shown the correct address, I wouldn't have called, and I would have shown up and not had a truck to rent.CRAIG ARTHUR K.
Le client n'a pas laissé de commentaire.Glenn M.
I loved the experience that we had at this facility. The staff was super friendly and helpful. I would definitely recommend this facility!Tina K. | Expérience générale
Best U-Haul experience ever!Stephen M.
Le client n'a pas laissé de commentaire.HALLIE ERIN S.
Nothing, your staff goes above and beyond to take care of customers!!!!!!Mark J.
Le client n'a pas laissé de commentaire.EDWARD JOSEPH K.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Grant C.
Nothingâ€¦. Quick and easy pickup location!Troy S.
I have had 2 encounters with the staff at this location. They are extremely friendly and accommodating.JOSEPH S.
This location has the most helpful and caring staff that I have ever run across!Joseph S.
Le client n'a pas laissé de commentaire.PATRICK JOHN A.
Lisa and the staff are all fantastic…!Brian P. | Expérience générale
Le client n'a pas laissé de commentaire.Anacleto A.
Le client n'a pas laissé de commentaire.Katelyn H.
Two women hooked the trailer up and did a very good job!!Robert A.
Great place & Great experience! Everything worked fantastic and as advertised. EZPeezyJohn M.
Le client n'a pas laissé de commentaire.Andrew D.
Very helpfulLAWRENCE REGAN W.
Le client n'a pas laissé de commentaire.Larry L. | Expérience générale
Le client n'a pas laissé de commentaire.Catrena N. | Expérience générale
Broken gate took months to fix.Dan R. | Expérience générale
We had a unit for about 5 months. The access gate was disfunctional for the majority of that time. Access was limited to the offices business hours. The exit gate was kept open during that time and anyone could get in.Lawrence R. | Expérience générale
The staff and their attitude really made this an easy decision. They were Fantastic and really awesome to work with. The unit and the perimeter was secure and well taken care of.Joseph H. | Expérience générale
In the 9 months we had a storage unit, the card reader was down for a long time, leaving the gate opened for anyone to enter and when it was finally fixed a truck damaged the entrance gate, which still has not been repaired again requiring the exit gate to be left open. Don't understand why these breakages take so long to fix. Which means there is only access during business hours and not 24 hour accessibility. And anyone can access the storage units.Mary L. | Expérience générale
Clean, accessible location. Friendly staffSteven D. | Réservation
Staff was very helpful and friendly.Katie W. | Réservation
Staff was very friendly and helpful!Sarah M. | Expérience générale
I liked the self closing doors on the indoor unit that goes to the outside.Marcia V. | Expérience générale
Great experence!DONALD H. | Expérience générale
Great staff-very personable and helpful. We appreciate the service.RONALD S. | Expérience générale
HelpfulRICK B. | Expérience générale
Very friendly staff!KYLEE M. | Expérience générale
S.O.Privacy R. | Premières impressions
The personnel was knowledgeable and friendly. Instructions were clear and we couldn't be happier.Privacy R. | Premières impressions
I am very satisfied with the unit I rented and the serviceJULIE O. | Premières impressions
Did not end up renting the storage unit as this location did not participate in U-hails first month free program. Ended up using a different location.Privacy R. | Premières impressions
The ladies who worked at this location were very profession and very nice.Privacy R. | Premières impressions
I did not end up using this storage unit and will be cancelling it. Nothing was wrong with this place, I just found one closer to my location.Privacy R. | Premières impressions
Very nice staff and clean unitPrivacy R. | Premières impressions
Customer service could be better but the storage unit is very good/clean.Privacy R. | Premières impressions
I found a location closer to my residence. Thank you for making the process so incredibly easy though..Privacy R. | Premières impressions
This is a great place for storagePrivacy R. | Premières impressions
N/A never moved inPrivacy R. | Premières impressions
Great service, very helpful, personally sowed us the grounds, very clean! Extremely happy! Julie OPrivacy R. | Premières impressions
Moving became delayed for me for this reason, I wasn`t able to movePrivacy R. | Premières impressions
Very disappointed to arrive on the date scheduled and find they were not open. No mention of the facility being closed when I set up the drop off date.Privacy R. | Premières impressions
Unit and area clean. Ladies in office nice. So far so good.Privacy R. | Premières impressions
This is a very friendly and professional facility. They have outstanding customer service, and i would recommend this location to everyone!Privacy R. | Premières impressions
The lady that I spoke with each time ordering and cancelling was helpful and knowledgeable. Unfortunately, she couldn`t send an email confirming the cancellation because the system didn`t allow it.Privacy R. | Premières impressions
BienPrivacy R. | Premières impressions
Great jobPrivacy R. | Premières impressions
Our check in and customer service was excellent. The women working in the office went above and beyond to help us get into our storage unit, detach our auto transport, and help us get on our way.Privacy R. | Premières impressions
The storage facility seemed really clean and secure. The pricing was a bit steep but the customer service reps on sight were nice although they had a issue with the gates that secure the facility.Privacy R. | Premières impressions
So far our experience has been very professional. Our space was clean climate controlled and employees have been very kind and helpful.Privacy R. | Premières impressions
The lady who checked us in was very helpful, patient, and pleasant. I felt I could ask questions and the process was easy. Merci.Privacy R. | Premières impressions
Clean and secure. The staff was most helpful.Privacy R. | Premières impressions
Great! The space is wonderful, we could drive a 26ft Uhaul into the building, and the staff there was extremely helpful and kind.Privacy R. | Premières impressions
The unit is very clean, convenient, and the staff was extremely nice and helpful.Privacy R. | Premières impressions
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