Évaluations des clients Porterhouse Equipment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Porterhouse Equipment

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Kathleen R. le

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Great customer service. Truck was ready and waiting.

Kevin T. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

Cheryl M. le

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I experienced excellent customer service!!

John J. le

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After returning the trailer the Person running the place never checked it in. I got a phone call from I think it was uhaul corporate asking if I ever bought it back! So I was very angry and thought it was very unprofessional. Will never rent from that location again.

Harlan B. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Aaron was awesome!

Deborah M. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Clean the truck. Go over key points in the contract with the customer so they don't get blindsided by fees. Have someone familiar with the computer system working the counter to reduce delays. Charge a consistent amount. E.g. my first reservation was local and cost 30 dollars. 2Nd reservation had roughly 40 miles out of town and cost 140 dollars. Discuss the online check in process if you're aware the customer won't be returning the truck during business hours. Had no problem using uhaul in the past but with this most recent experience I refuse to use their service again. It would have cost me roughly 40 dollars more to have a moving service do the work for me.

MIKE S. le

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Keep your service level high ! best I've ever had at any truck rental company or any location.

JENENA H. le

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They were over accommodating. I was making a big move to another state and to put it lightly, I was terrified. The fellas made me feel so comfortable with this move. They even stayed late (because I forgot my car keys) to load up my car in the rain. They even told me how to drive it. I would highly recommend them to anyone looking to move.

Dave D. le

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Le client n'a pas laissé de commentaire.

sheryl S. le

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Le client n'a pas laissé de commentaire.

Kent V. le

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Le client n'a pas laissé de commentaire.

Sue J. le

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Le client n'a pas laissé de commentaire.

William J. le

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We were returning the rental right at closing time, but they hung around and got us checked in, very nice people.

MICHAEL F. le

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Le client n'a pas laissé de commentaire.

Norman A. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Maybe I don't know tell the customer you switched pick up locations. That would help a lot.

dasmir D. le

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I rented a U-Haul about a week ago broke down on the highway didn’t get to complete my job they give me a truck the next day and they told me they will give me $100 credit because I put $50 in gas to fill up the truck took the second truck filled it up with gas again and they never did nothing to reimburse me my money got charged but never credited hundred dollars

eric O. le

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A wonderful experience from start to finish. Todd W. at The Detail Shop got the ball rolling with the reservation and arrangements. I was referred to George K. at Porterhouse Equipment for the actual truck. Things couldn't have gone smoother. George graciously accommodated last minute equipment requests, and unusual pick up and drop off times, which helped me tremendously. They made what I thought was going to be a challenging task into a very positive experience. I won't hesitate to use their services again. Sincerely, Eric O.

William L. le

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Excellent customer service!

Jerod H. le

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Le client n'a pas laissé de commentaire.

JAY C. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Porter House was excellent to deal with. I will be going to them again if we ever need a Uhaul or other yard equipment.

Jackson B. le

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Le client n'a pas laissé de commentaire.

Kory M. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Took my vehicle when the first place refused because it was too big. Very thankful!

Linda R. le

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First time renting a U-Haul and we were very pleased with the exceptional customer service, convenience of picking it up, and the vehicle itself. Thank you!

Rolando A. le

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Within the last 3 weeks we have rented 2 26' trucks and a 6 × 12 trailer and have had great experience...no issues of any sort. ....thanx

Dana F. le

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For got stuck in up position.

ROBIN R. le

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Le client n'a pas laissé de commentaire.