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Truck was spotless on the inside, but filthy on the outside. I only drove the truck 12 miles total and it was sunny weather the entire time and dry road conditions. I know the trucks are brought to Portland Street Auto from Portland. You would think more time would be given to cleaning the outside as they do the inside.
Portland Street Auto is amazing! This is our second time using them to rent a Uhall. Smooth process both times
The people are great there, very helpful and good hearted .
Highly suggest directing as many customers as possible to Portland Street Auto in Bridgton, Maine. Owner Dale McDaniel and his staff consistently provide excellent customer service.
Everything worked out great truck was easy to load drive and was easy on gasoline as well
I was super duper pleased with the service and the TRUCK!!!
They always provide great service.
I certainly can recommend this group of friendly people.
Great people to deal with, glad they are my local Uhaul dealer!
The experience was excellent
All good at drop off... They were closed...
They were awesome
Mirror on passenger side would move every time hit bump or door closed shifting was rough
The people that I dealt with there were more than friendly. Such a pleasure to deal with!
Nothing, it was a great experience...
Not a thing - just keep smiling. Thanks a lot.
Nothing. Excellent service. Thank you
The people at Portland Street Auto are very helpful and personable! I rent there often,
Good experience, good equipment and helpful people.
Nothing everything was great and they explained everything very nicely to me thank you
nice operation
Couldn't be better.
I had excellent service
Don't use the website because the people there in Bridgton are great!
Excellent customer service!
The renting experience felt good at start. However the return process was infuriating and I felt like I was scammed by the company. I told the person during check in on Sat that I would return on the same day and he told me not an issue and he would just check me in on the following Monday. Then on Monday I got the bill that I was charged for 3 days and I had to go through many customer services to complained about this and get it to be corrected. It felt almost like this was done intentional so I would not have the patience to complain and just let them charge me 3 days instead of 1 day. I would no recommend this location.
Covaid question should be the first one before renting. Not just the last one after rental is returned.
People were just great to deal with
Thanks again.
nothing it is good
The online pickup was an absolute nightmare. Seeing as most moves are done on a weekend, it would be helpful if the location was staffed in order to provide some semblance of customer service.
When we arrived with reservation, the office staff person was on the phone for 15 minutes, never acknowledging me, the truck was not ready, they at first could not find the keys, then when they brought truck down, it was covered with snow and windshield all iced up. Huge delay, it was not ready, should have been all ready. I called the day before to confirm, actually asked if it could be picked up earlier, was told no. I feel customer service really lacking. Disappointed.
Got a pickup truck on short notice and our move was very smooth. Very knowledgeable and helpful staff. Worked with us to rectify bill for incorrect mileage. We'd definitely go back again when we need to rent a truck.
Drop off was easy
They were very helpful & even shoveled about a foot of snow out of trailer before hooking it up/safety check.
Uhaul, the actual company, needs to make the customer aware of how the 24/7 smart app check in process truely works, very few details almost created no rental and no truck for our planned move. Dale at Portland St. Auto & Body in Bridgton, ME, our pick up, went completely above and beyond to make our rental pick up less stressful and a complete piece of mind that our rental was complete and very knowledgeable as to Uhauls process from pick up to drop off. Thank You so very much Portland Auto & Body for your Amazing Service.
Very professional service. Helped me out when my truck brick down. Was a life saver.
Awesome!
Great people in Bridgton
