Le client n'a pas laissé de commentaire.Saprina L.
Customer Reviews for Post & Parcel
(U-Haul Neighborhood Dealer)
Pour nous contacter
Fort Worth, TX 76137
(North Beach and Western Center in Albertson's shopping center)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 10h am à 3h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All good, thank you for your helpZachary B.
Le client n'a pas laissé de commentaire.John M.
I didn't have much correspondence with this location but they were EXTREMELY helpful by sending someone to assist me.Sandra L.
Le client n'a pas laissé de commentaire.Diane B.
Le client n'a pas laissé de commentaire.REGINAL B.
Monica was excellentâ€¦great communication and customer service!Mary H.
To have a sign in parking lot where to check in. The personnel appeared annoyed when having to interrupt associate conversation dropping off key and my inquiring about paper work to sign, confirming fueled, mileage, etc.Carol W.
Le client n'a pas laissé de commentaire.ramy M.
Le client n'a pas laissé de commentaire.Ellen C.
Le client n'a pas laissé de commentaire.Ronald P.
Worst experience with uhaul.Alex J.
Very easy process, quick and easy. Employees were friendly and efficient.mark A.
Y'all lied on my gas and never reimbursed my mileage. Y'all had me go to 2 different locations 4 times. UNACCEPTABLE!! That was my first & last time doing buisness with uhaulMikaala M.
Le client n'a pas laissé de commentaire.ricky J.
Le client n'a pas laissé de commentaire.Cameron H.
The check-in link sent via text needs some help. It doesn't allow me to take a pic to upload, so every time I needed to upload the photos I had to start over to see what the next photo requests were. By the time I finally had all photos, the first photo 'expired', and then had to take all the photos and do it all over again, very frustrating after moving and just wanting to go home for the day.Randolph S.
Le client n'a pas laissé de commentaire.Treyci M.
Le client n'a pas laissé de commentaire.Clayton F.
The Uhaul App is a trainwreck! When it lets you take pictures, it takes multiple attempts and they are wonky. The app MAKES you take pictures of yourself and your photo id BUT WILL NOT allow you to take pictures of damage to the truck, you have to use your own camera...and when you use your phone camera it kicks you out of the Uhaul App. In my case, it went ahead and checked me in without photos of damage being uploaded or without verifying mileage or fuel level. The location could not help me because it was a one way rental and had already been checked out when I got the key from them. At check in, it would not allow me to take pictures of the truck or upload pictures from my camera phone. I had to give up and just send them a chat and let them know I had checked the truck in. They did not ever come on the chat program in the timeframe I was given and the wait time for the phone was even longer, I was not going to waste my time. I will say I called and talk to Barbara at check in and she assured me that in spite of the app issues (sounds like it is pretty common place) Uhaul had records for the truck and that I just needed to save any pictures I took in case there was any questions. The truck was nice and impressive for a 26' beast. BUT PLEASE FIRE THE UHAUL IT GUY AND GET AN APP THAT IS USER FRIENDLY! It will be awhile before I return to UHaul.Brett S.
Le client n'a pas laissé de commentaire.Randolph M.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Phyllis S.
Great Staff and very helpful!!Bennie W.
Le client n'a pas laissé de commentaire.HAROLD R.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Tyeisha J.
Le client n'a pas laissé de commentaire.CHRISTOPHER FRAN K.
I wish ALL UHAUL locations were this easy to do business with.....CRAIG C.
Le client n'a pas laissé de commentaire.Patrick M.
Kyle, the Area Field Manager out of Lewisville Tx went WAAAAY above n beyond. I've never rented a Uhaul before and had been stressing the process but Kyle did everything to make sure I was taken care of and I definitely was so I'm extremely greatful for his service.Mario G.
Le client n'a pas laissé de commentaire.RICARDO R.
Kyle and Monica was great went above and beyond to help us with the move, thanksMOSHANDA G.
Folks were absolutely the best. The tow dolly had a bad strap that let go, Luckily caught it before losing the car, bought some trucker straps to make up the difference. Tires were low too but it got the job done so can't really complainChris W.
The drop off location was fine. After dropping the truck there was an extra charge. Customer service said it was because we went over the mileage by 7 miles. Even though I had to drive an additional 45 minutes to pick this truck up they would not refund that charge, and I am not sure the mileage was updated from the new pick up location.Jason S.
Le client n'a pas laissé de commentaire.Patricia R.
Make the suzpension in the small trucks much much better. When eewe were in the truck. Whether losded or unloadded this truck sus0ension had us all over the road. It was not a pleasant ride.LARRY L.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.Jonathan M.
Le client n'a pas laissé de commentaire.alexander F.
Great service and friendly people!Monica E.
I don't know at the moment...they did a great job.debra F.
Le client n'a pas laissé de commentaire.MAI N.
Le client n'a pas laissé de commentaire.David W.
The truck suspension seemed to busted, there was no AC, and the check engine light stayed on the entire rentalDarian K.
Le client n'a pas laissé de commentaire.Anthony F.
Monica was very helpful with me changing my location for pickup and provided everything I needed. Great job!!John B.
Keep doing what you're doing!Treseca P.
Le client n'a pas laissé de commentaire.Fred J.
Le client n'a pas laissé de commentaire.JOCELYN S.
Le client n'a pas laissé de commentaire.STEPHANIE S.
Le client n'a pas laissé de commentaire.Victoria W.
Le client n'a pas laissé de commentaire.John G.
Nothing yall are awesomeJakob D.
Will be my go to place for U-Haul from now on.William C.
Nothing! It was quick and easy and I had no issues at all.Richard M.
The location of the equipment pick-up was difficult to access for trailer hook-up and drop-off.Christopher C.
Le client n'a pas laissé de commentaire.Dennis M.
Really good serviceALI Y.
Le client n'a pas laissé de commentaire.Susan L.
Le client n'a pas laissé de commentaire.Robert B.
Friendly, helpful, and above and beyond excellent with my U-Haul needs!!!Jennifer Y.
The only comment I have is that your employees displayed a high level of professionalism.SUNDAY J.
The team helped me change my reservation and provided excellent service. I am extremely happy with this rental.Stephen C.
Was not helpful in trying to correct the â€œdolly errorâ€ & charge that we absorbed.GEORGE M.
I don't remember his name, the young man whom assisted me is absolutely wonderful - amazing personality. Thank you for excellent customer service!!!LISA L.
Le client n'a pas laissé de commentaire.Steven F.
Staff was amazing 👏 and very professional.Anna W.
They were very short with me at the drop off location and then charged me $42 and didn't explain why. I just received a charge on my account an hour after I left. The equipment was returned clean and with gas in it to the correct location. No sure why I was charged more money when I already paid almost $1300 for the uhaul!KENISHE G.
The customer service agent at the location was awesome. She was very friendly.Samuel D.
Le client n'a pas laissé de commentaire.LARRY Z.
Le client n'a pas laissé de commentaire.Pattie B.
Le client n'a pas laissé de commentaire.Esteban R.
Excessive black grease on the chains used to connect to my hitch. Need to be cleaned so the next renter doesn't have to get so dirtysuzanna P.
Le client n'a pas laissé de commentaire.John F.
The agent opened the shop on time and attended customers immediately. Was friendly and thorough.Maria G.
Staff was very friendly, knowledgeable, and accommodating. Thank you!!!Gabriel M.
Le client n'a pas laissé de commentaire.GREG H.
Le client n'a pas laissé de commentaire.Kathy H.
Le client n'a pas laissé de commentaire.ALICIA M.
Le client n'a pas laissé de commentaire.Andy T.
Nothing personal in there they are really professional and nice people thanks guysVictor C.
Service was great and so convenient 😊Rodney M.
The sales lady was very friendly and very knowledgeableMOHAMAD H.
Le client n'a pas laissé de commentaire.TORRANCE W.
Le client n'a pas laissé de commentaire.WILLIAM P.
Le client n'a pas laissé de commentaire.Jason D.
Awesome customer service. Vehicle clean and in excellent running condition.WILLIAM P.
Show them the same respect y'all showed me. And great service to rent uhaul!! Best place ever on this earth and awesome employees there are great helping customers and I recommend my friends and family to go to rent a truck there.!!Sindamziga D.
Friendly and quick customer services. Very helpful.ANGELA J.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.Natalie I.
Two out of the three tow dollies were not useable, It would have been faster transaction if they were. Did not know until after hooked to truck .People there were great.Joseph F.
Le client n'a pas laissé de commentaire.JAVIER G.
I'm actually done renting from Uhaul. This was the 3rd straight time that they changed my pick up location at the last minute when my reservations have been weeks in advance. Major stress added to each move. No more!!STUART ALLEN M.
Le client n'a pas laissé de commentaire.RENE P.
Le client n'a pas laissé de commentaire.CONNIE S.
Le client n'a pas laissé de commentaire.Tamara C.
Very friendly staff and very helpfulDOUGLAS M.