Customer Reviews for Post N Go
(Concessionnaire U-Haul dans le voisinage)

113 évaluations

72 E McNab Rd   Pompano Beach, FL 33060
(7 11 plaza)

(954) 642-1525

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h30 am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(954) 642-1525

72 E McNab Rd
Pompano Beach, FL 33060
(7 11 plaza)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h30 am à 2h pm
  • Dim : fermé
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

The van did not have AC in working order: it blew hot air only. Otherwise the vehicle was on very good condition.

Philippe K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen S. 
Évaluation :
5

Fix tire pressure in vehicles.

Valentin L. 
Évaluation :
3

In general all went well. But there are some areas to improve. INSTRUCTIONS about the key location is confusing and not detailed. I am local and know this area pretty good. But I used this location to pick up a truck for the first time. The instructions about the lock box to pick up the keys was just one sentence (something like "in the backyard of the building find the lock box"). Excuse me, the building is very big, where should I look for that lock box? So, long story short, detailed description about the lock box location needed. The car was clean, tank was full of fuel, no questions to the car.

Oleksandr P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA K. 
Évaluation :
2

I was charge twice and did not get a email receipt of my bill.

KATHY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louise S. 
Évaluation :
5

Location and truck were great. Process was a pain - U-Haul should get all the documents/references/phone numbers/etc etc BEFORE you go to pick up the truck, and end up standing in a parking lot for an hour filling out online forms on your phone and waiting for them to call references, after they've already got your info, credit card, etc. Extremely annoying and wasted an hour of my rental time.

Jeffrey C. 
Évaluation :
5

Location close to my home and this location is the only one that had a cargo van for me within 24 hours. The man that helped me was very NICE! I will always call this location for further moves

deborah C. 
Évaluation :
4

S.O.

Pablo A. 
Évaluation :
5

Easy location for parking to leave car. Was nice to be able to pick up key in Dropbox and use the app. No lines!! Excellent experience. Painless

Eric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia T. 
Évaluation :
5

The entire process was smooth, quick and very easy. I honestly did not have 1 issue.

Theresa G. 
Évaluation :
5

Excellent service à la clientèle

ERNST J. 
Évaluation :
3

The man at Post and Go was not helpful at all. He was rude and wanted to walk away from me while I asked questions on how to finish my transaction.

Velvet F. 
Évaluation :
1

It took me one hour to find the lock box location your online information was horrible. I tried calling and held on the telephone for one hour no one picked up. The drop off was similarly bad. Going through the steps your site kept freezing and throwing me off and I had to re-enter all the information it took me 45 minutes to drop the truck off the entire experience was the worst I have ever had. If this is the direction U-Haul is going I'm done with renting from them.

Robert K. 
Évaluation :
5

Truck was very clean, service was excellent! Fast check in and check out.

Jane H. 
Évaluation :
2

App was difficult to use and the key box was located in an alley behind the building, so did not feel safe!!!

Michael M. 
Évaluation :
2

This is a sub par post office type store that is fine if you like minimal service. Attempted to charge more than the reserved rate and didn't change it until calling U haul. I was sent there by U haul as my original location didn't have the trailer i requested.

Mike E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oliver Z. 
Évaluation :
5

I have internet connection problems at the beginning and it seems that the picture I took prior to driving the car did not go thru. But other than that it was a great experience

Veronica B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jody R. 
Évaluation :
4

The service was very good the location was very convenient. The cabin was clean but inside the truck had something splashed on the wall. I didn't have a problem with it and I did take photos of it so I wouldn't be responsible for it.

donna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jody R. 
Évaluation :
1

Store closed. No key. Had to wait 30 min

Brad B. 
Évaluation :
5

Have already recommended to friends that have since rented from this location.

Claudia P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRI D. 
Évaluation :
5

Thank you for everything

ron J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNST J. 
Évaluation :
4

Very friendly customer service that made renting quick and easy.

MARK M. 
Évaluation :
5

this trailer towed perfectly. Rented some that were all over the road

steve L. 
Évaluation :
3

The van I had was clean until I got to my rental storage space and when I opened the door to empty my belongings there were small water bugs or cockroaches that scattered. I attempt to snap a picture but the ran under the black plastic undead the cargo mat in the back of the van.

Andrew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ismael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin R. 
Évaluation :
5

Kind of hidden away but the service was excellent.

van W. 
Évaluation :
1

I returned the truck after hours because I rented it at 4pm the previous day . The tank was not full , I filled it to the line it was left at . I was charged 115,00 $. I would like some sort of refund. Merci.

Erica M. 
Évaluation :
3

The pick up process was a little disjointed. I went into the Post n Go to ask where I pick up the truck. The attendant said the keys were behind the building. Went around back and the lockbox was opened already with no key in it. I had o go back to attendant who inadvertently had the key. I then went out to truck and found no furniture pads in it. I had ordered 6. I went back to attendant who told me to go back out and take the pads out of another truck. He said he'd refund me as long as I checked in with him upon return. The location was closed when I got back so I did an online return. The site crashed twice and it took me 25 minutes to complete the online return. I wouldn't recommend this to anyone.

Carl D. 
Évaluation :
5

Put a bench outside for elderly customers to wait on opening. Merci!

SUE R. 
Évaluation :
3

They can make the reservation but they can't hold the reservation. I started the reservation process over 2 months before I actually picked up the truck. I requested a 17ft truck but I was told I could not reserve a 17ft truck for more than 1 day?? They told me to rent the 15ft truck and go to the office closer to the pick up date and tell them you needed a 17ft truck . I went 2 weeks before and again 4 days before. When I went to pick up the truck it was a 15ft truck. Then I was told that I had reserved it for 1 day, when I needed it for 3 days. That portion was remedied at the counter. The vehicle itself was a bit worn. The interior was dirty and a bit more worn than previous trucks I had received. Luckily I did not have to travel far in the vehicle. Another thing. I realize these truck don;t get great mileage, but I drove 10 miles and the truck used (if it was actually full when I picked it up) 2,58 gallons of gas. That's about 3,88 miles per gallon. May need a tune up or have customers actually fill the tank when returning.

PHILLIP S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EFRAIN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ajit H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lourdes C. 
Évaluation :
5

Ernest, is a great guy, I needed the truck longer than expected and he was very accommodating. I wish I was renting a Ferrari, instead of a uhaul though.

TODD M. 
Évaluation :
5

Ernest, is a good guy. I will be renting again in two weeks.

TODD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith K. 
Évaluation :
5

Was so easy and convenient.. Everything was perfect!

Georgia S. 
Évaluation :
5

Quick, great services thanks

Chau H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Absolutely nothing to change. This location and staff are Beyond Excellent! Ernest is incredibly helpful.

Elizabeth G. 
Évaluation :
1

your employee called me on 6/29 in the morning and was very rude saying I was suppose to return the truck I said no today at 6pm and he was very rude. Next the battery died so many times I had to get it jumped 5 times.

BRAD B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
2

Over charged me by 10,00 $ for an Appliance dolly that was not on the truck. The truck was dirty on the inside and I had to sweep it out before I loaded it. Online renting is a great idea but having a live person review the truck and its contents is a much better idea when dealing with Uhaul.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY G. 
Évaluation :
5

serve breakfast

darrell F. 
Évaluation :
5

We always rent from Post N Go and we love the service and the friendly staff. The trucks are always in great condition. Merci.

Kristin R. 
Évaluation :
5

Great location and easy pick up!

Joesph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GIPSY F. 
Évaluation :
3

The inside of the truck was dirty with red smears all over the walls. Some brushed on to my belongings. There was broken glass on the bottom of the back of the truck. Gas tank was not completely full, yet I filled it all the way up. I probably only used half the gas I actually paid for.

Jordyn F. 
Évaluation :
4

I had made arrangements to pick up my truck by 8am on Friday. I had even made a trip over to the store where I was to pick up the truck the day before to confirm. The gentlemen (one from the store and a U-Haul service person) explained how to use the app to complete the pick up and they assured a truck would be there. When I arrived Friday I got on the app and went to the lock box to retrieve the key...No Key. Since I was on a schedule, I was a bit upset. I called a number I found and a gentleman from U-Haul answered and said he would contact the gentleman from the store to come assist me. I got a call back from U-Haul and they said someone would be there in 5 min. 10 min went buy so I called U-Haul back and they gave me the number for the gentleman from the store...I called no answer. He did arrive shortly after. I guess the previous renter returned the key directly to the store and it was not placed in the lock box. I was able to stay my schedule with a little hustle, but I did freak out a bit earlier.

Phillip S. 
Évaluation :
5

The mobile app experience was terrible

Wendy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas W. 
Évaluation :
3

Slow paperwork.

mross S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kelvin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas W. 
Évaluation :
4

Nice people, but with only one staff member and three people in line to rent , even with express checkout it took a while

James E. 
Évaluation :
5

I still have not received the final bill. Customers receive final bill when returning rental on time.

ALVARO P. 
Évaluation :
5

No need to Great Service

linda C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tamar J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john W. 
Évaluation :
2

The do-it-yourself process was a cumbersome. The key box was on the back side of the building, not near the vehicle. The website is lite blue background with white print - very difficult to see while outside in the sun. The person in the office was indifferent to offering any direction.

Andrew D. 
Évaluation :
4

The truck was very good and using it very easy.Thank you to U-Haul Yakup Erkan

YAKUP E. 
Évaluation :
3

Let it be known who has storage and who doesn't

Tiann T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken M. 
Évaluation :
5

I thought everything was perfect and I would highly recommend his services ....anytime I need a truck or van , this is were I'm going ...

RAFAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia P. 
Évaluation :
5

Awesome place! We love renting from here!! Can't say enough good things!!

Kristin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NELSON V. 
Évaluation :
3

the employee seemed bothered that he had to write a reservation for the truck and the day of picking it up, again seemed bothered that he had issue it out. NOT service friendly employee, does NOT encourage returning business....I will rent elsewhere next time.

Sara G. 
Évaluation :
5

Great place to rent the Uhaul!! Very easy and the store owner is very personable!! this is my 5th time renting and we will be back!

KRISTIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio P. 
Évaluation :
5

Everything went well! Thanks!

david B. 
Évaluation :
5

Excellent service à la clientèle. Very friendly! Thank you for a wonderful experience.

Nicole F. 
Évaluation :
2

Driver side inside door handle was broken; had to roll down the window to close the door. Very shocked that the rental was in this condition. The rental was clean though and facility was good overall. Would not want to rent this truck again.

KARL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUI P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa M. 
Évaluation :
1

It took an inordinate amount of time (45 min +) to return the vehicle. The mileage cost needed to be figured out at least 3 times.

CECELIA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIO M. 
Non reviews have been submitted for this location.

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