The truck i had was rough. the driverside door didn't close flush against the side of the truck. The trucks pick up was so slow and it sounded like it wasn't shifting in to the next gear. When I would brake, it sounded like a airplane was landing.
ELIZABETH R
Customer Reviews for Postal Annex 17002
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I didn't have any contact with the personal. They were closed. I dropped the truck off using the digital drop-off option through the app. That was a hassle and glitchy beyond belief. Luckily it finally completed and I was able to go home almost an hour later.
CANDICE CTruck was ready. Staff was friendly and helpful.
THOMAS HTruck wasn't actually clean inside, but it was mechanically sound.
Chessa RNothing to improve. Very kind staff and store is excellent
ELIZABETH NWindshield and exterior mirrors were dirty.
Janet SThe geographic location was great but I called and spoke to the agent on site and told him I had a problem, but he passed me off to corporate customer service then overcharged me.
DEANA OWhat a nightmare trying to pick this truck up. Why should I have to give you someone's phone number at the time of pick up to verify who I am?! Insane!
Mallory ZIt helps to have pre set credit car/payment info.
HARALD PFast pickup and return. Couldn't have been easier
BRIAN GThis location made it easy to pick up and drop off the truck. Very happy with their service.
GREGORY WTook us a few minutes to figure out the trucks were behind the shopping strip
Chris LThey did not include the packing blankets that I paid for.
Andrew SThe entire process was streamlined and easy. I started on line via my PC but then transitioned to downloading the mobile app. I also appreciate this facility as I use them for mailing needs. I didn't realize they had trucks to rent!
Peter MTruck was rusty and dated but did not affect function.
DeShanna FMake sure the truck is leak proof.
Debra WIt took 45min to get the lock Off to her the get to the truck. I called in she just said move it back and fourth and sent a video that wasn't the correct one. I've never had so many issues with U-Haul
MONIQUA DVery Efficient..Thanks
John HWe thought that there was the same amount of gas in the tank as when we picked it up but were charged for gas. It was returned after hours
Gail WEasy to drop off. Good use of visuals to know what you needed to do.
Blaine MI didn't receive a code and had to wait for an online representative to give me a code and therefore didn't get my truck until 45 minutes after when I was supposed to have it. Other than that it was a fine experience.
Olivia IEverything was excellent
roytus FThe truck was filthy & had a bad odor. Told they could not do anything about it.
Rane LOf course it's nice when anything one rents, like a truck, is in good condition, but I can't say enough good about the men working there. And trying to coordinate driver and time and pick up and drop off it was just getting confusing. Would you believe the man offered to come in an hour early so he could take care of our situation? As it turned out, we didn't need to do that, but you have offered us just remarkable.
Sally SOverall great staff and good truck
Johnny L