Le client n'a pas laissé de commentaire.
Patrick H.
Customer Reviews for Postal Annex Cedar Hills
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The gentleman at check in was very nice, quick and informative. It was a super smooth process. Merci.
Monika P.Was told by a u-haul representative that I'd be able to drop off my key after hours when I extended my rental by phone. When I arrived at my return time there was no Dropbox. I called the U-Haul customer service line again, and the employee stated the location did not have a Dropbox and that I would have to return my key the next day. I'm not sure why the employee who extended my reservation by phone did not seem to be aware there is no after hours drop off at the location.
Nicholas K.The pick up of the truck went well. The dropping off did not. I parked and went into the store and she could not finish checking the truck back in because I had to connect to the reservation on my phone to confirm I was at the right location and it would not do it. I had to turn on my location finder to do so. Then I had to confirm miles and gas amount by taking a picture, I had taken one already but it would not let me use it so I had to go back out to the truck parked on the street and take another picture while on the app and upload it. I went back into the store and then it said I needed to take a picture of the cab and back of the truck to confirm retuned in clean condition so I had to go back out to the truck again. It would be very helpful if they would explain this to you when you picked up the truck in the first place so you would know what the process is to return the truck. I have never had to do this before when returning a truck. I will rent from U-Haul again but I do not think I will do it again from a place that in not an actual U-Haul location.
Theresa Q.The Postal Annex location is staffed with an excellent team of professional, knowledgeable, and friendly people. Thank you for being there.
MARY M.Great employee at this location.
Robert B.Van smelled like farm animals.
Mark H.Theres no dropbox for the keys for after hours drop off so the hours are really short. I extended my rental period and I ended up having to come back then next day to drop the keys off. very inconvenient considering i dont own a car and had to take the bus and take time off of work.
Lydia S.