Évaluations des clients Postal Annex Plus

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Postal Annex Plus

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Russ B. le

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windshield needed to be washed.

David B. le

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The truck was not clean. Spilt coffe all over the cup holders

Bruce F. le

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They did not have the blankets so I had to make a special trip to Dublin to pick them up at another U-haul location 8 miles away. I was not happy about having to do that as it was very inconvenient.

Timothy K. le

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Le client n'a pas laissé de commentaire.

Tim P. le

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Le client n'a pas laissé de commentaire.

David O. le

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Very good service. Owner was very helpful.

Edwin B. le

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Le client n'a pas laissé de commentaire.

Cody C. le

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There were french fries and a gatorade bottle filled with sunflower seeds behind the seat, but it isnt a huge deal.

Christopher G. le

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Le client n'a pas laissé de commentaire.

Russell B. le

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Twice now I have had to call to get my final receipt emailed to me like 6-8 hours to a day after dropoff. I am on an expense account and need that receipt asap

Linda C. le

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Le client n'a pas laissé de commentaire.

Satender R. le

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There was a lock on the back of the truck . The key to the truck was not told. The trucks are parked on the back of the shops, there is no way to go back to the shop . You will have to travel a long way to enter from the front. The staff was not helpful. Horrible experience. This same review is going to yelp.

Michael H. le

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Le client n'a pas laissé de commentaire.

Lance C. le

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The issue is NOT with the person working at this location. He was nice and friendly. The issue is with the location. The trailers are located behind the Safeway store in the loading area which is fine.The problem is there's no way to get inside the store. I drove around twice trying to figure this out. I had to park my truck in front of the trailer I'm renting then walk around from the loading area to the front where the entrance to other stores were. The U-Haul sign was not very visible. I found it because I knew it was next to Safeway. I usually go to the one in Dublin and Pleasanton. Both have big lots and easy to find. I requested one of these locations but the website changed it to Danville because the other two places did not have the trailer I wanted.

Gul K. le

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Le client n'a pas laissé de commentaire.

Malcolm S. le

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Le client n'a pas laissé de commentaire.

Trevor M. le

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Unclear where to park or drop off keys

Jenny R. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Ida T. le

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The person who handled my order when I came to this place was RUDE. I don’t want to come to this place anymore, the one in San Ramon is better service.

Dwaine D. le

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Is the boxes and Equipment being available in Dublin were confusing. I paid for them but they were not available at the site where I did my pickup which doesn't seem to be but sight manager's fault. I will investigate how to go to Dublin to pick up my boxes and tape.

Troy R. le

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Le client n'a pas laissé de commentaire.

Gerald L. le

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Le client n'a pas laissé de commentaire.

Cindy G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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I ordered furniture dollies but this location does not have furniture dollies. U-Haul customer support erroneously directed me back to the store when they should have known this location doesn’t have them. It should not have allowed me to complete this order online

Robert G. le

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I had a great experience with the Postal Annex Plus location in Danville. My complaint is for the San Ramon Valley Self Storage location. My reservation was for pickup at the self storage Reservation # 90358261. When I arrived around 1:30PM, there was no one in the office. The place appeared to be closed and I was unable to pick up my rental truck. I had to call customer service and drive over to the Postal Annex location (opposite direction) and was hugely in convened. I also had workers sitting on standby due to the inconvenience. I would appreciate a follow up phone call or email regarding this situation. Thank you.

Shannon S. le

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Make the website more comprehensible.

Jess P. le

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I had no idea you rented Uhaul trucks at this location! Nice to know and I'll tell my friends

Shaun D. le

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Everything was perfect and for a fair price.

Russel B. le

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My gripe is not with the location...it is with Uhaul. I reserved a van at DIABLO Road location..walking distance from my home....the DAY Before pickup got an overbooked email and was diverted 6 miles away on Camino Tassajara. Saw van at Diablo Location when i was drivinmg back from Tassajara Rd Location...inconvieneint for me and irritating

Raoul D. le

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Getting and returning the UHaul vehicle was quick and flawless. Thanks to the staff who were manning this site.

Sal M. le

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The clerk was Awesome. The truck I wanted wasn't there so we worked out a deal for a bigger truck. It worked out Fantastic for everyone.

kudrat S. le

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The customer service was outstanding. Definitely recommend.