Le client n'a pas laissé de commentaire.
Gary C
Customer Reviews for Postal Source Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I love the app
Paul HVery nice customer service and information
Marnie VAbove and beyond with great service and caring employees
Daniel MWe were not alerted about a link to return our Uhaul, and even though it was returned only 3-4 hours after using it, we were still charged for two days!!!!!! I'm livid, this guy clearly stated that this would not happen. He then told me it's a U-haul issue. Will not ever do business here again. I requested a dolly and blankets and got a small rolling cart. Then was still charged double for EVERYTHING. This needs to be fixed and cleared up as soon as possible.
Mason LMy expectations were exceeded! I had the best customer service I've had in a long time!! I sure appreciated the help and ease of this rental on such a long day. Thank you!!
Sandy BThe experience was excellent. No need for improvement. They were friendly, efficient, speedy, concise and knowledgeable.
Michael BThe truck was already dirty and someone left a spilt soda all over the dash and they charged me 25$ for a cleaning fee when it was 100 % not my mess
joseph dThe app was difficult especially the confirmation and phone number.
Heidi CI put in more gas than was in there when I got it but was still charged $9 for 2 gallons of gas I feel like I've been ripped off I paid $75 or one day where it says $19 rental I will never rent a U-Haul again
Cris CMaybe update computer system.
Carver KThe staff was friendly. However, not very familiar with the rental process so it seemed. I am also very disappointed that the prior renter did not fill the tank completely and I was stuck with the cost of truly filling the gas tank. I drove 11 miles and it cost me $ $15,27 for 4,37 gallons of gas. I'm pretty darn sure a Uhaul gets more than 3 miles to the gallon as I have rented from Utah to Idaho. I didn't let the truck idle other than waiting for the traffic lights to change. I also don't believe I was given the option for the $14 insurance. I think this should be the renter's choice. If it wasn't for the excessive cost to fill the gas tank, I was "ok" with the rental fees, but again, I feel I got the short end of the stick. It would be much appreciated if I could be credited back some fees/costs associated with my rental. I am happy to provide you with a copy of my gas receipt if needed. Thank you for your time. Sara Crow
Sara CThe people were friendly, but it took awhile to get everything in the computer for me to take the truck. Then we received a truck with a dead battery. The overall cost was more than I had expected from my online order.
Kendra WThey didn't have the furniture and utility dolly as stated/promised on my reservation. They made me drive to another location to pick them up. The staff were not very knowledgeable
ASHLEY DThank you for the excellent service
WESLEY R