Évaluations des clients Postalannex

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Postalannex

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Mohamed S. le

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Got double charged

TONI T. le

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Service was very good and employers were very helpful.

Theodore D. le

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Le client n'a pas laissé de commentaire.

Craig C. le

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Being older I had trouble pulling myself into the cab I didn't notice and extra step to help with this issue.

john L. le

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It was a little hard to find the place but once I got there the service was excellent

Bayardo R. le

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Sam the owner was amazing! He was so helpful, understanding and listened to my concerns. Moving is stressful! But Sam made me feel so much better. Thank you Sam for your customer service, you were truly a big help and I couldn’t have done it without you!

KIM M. le

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I just want to thank Sam who was very pleasant and helpful. Great customer service!

James S. le

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My rental went very smoothly, and the staff members were helpful, personable, and professional. I particularly appreciated Sam's efforts to accommodate me when a problem arose. The rental I had reserved was returned late, but Sam offered me various options, and we were able to work out a solution. He was great, and so friendly and positive. Thanks, Sam!

Jeff W. le

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Very hard to find where to park the vehicle we had to drive around twice. Finally a passerby saw us and told us how to find it. She said this happens all the time you need to drive behind the buildings back by the loading docks I know it seems weird but it’s right... and she was right. Finally we found it and went inside. They said we weren’t on the list and if we could take it to Concord! I said no this is where I’m suppose to be told her the confirmation number and that we used self check out and somehow that made her find me. Once she confirmed it was a 10 foot truck she left us leave it there.

Shane J. le

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This is the second time that I was charged extra for fuel. I know for a fact that I returned the truck with more fuel than when I started out. I wish I had taken a photo of the fuel gauge but unfortunately I did not. This is concerning that thus location always charges extra for fuel even though I returned it fuller than when I picked it up.

David P. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Filemon A. le

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Le client n'a pas laissé de commentaire.

tim M. le

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Le client n'a pas laissé de commentaire.

PHILIP R. le

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Easy, relaxed and local. Going there next week to rent again.. what more can I say.

Donna M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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The folks at the postal annex location were great. The young lady who helped me was fast, efficient and friendly. Kudos to the Postal Annex

Timothy S. le

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Le client n'a pas laissé de commentaire.

Mostafa P. le

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Add more staff on Sat and Sunday. Make sure you facility have water and restroom for the customer when they waiting in line for 1-1.5 hrs.

Shannon G. le

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Le client n'a pas laissé de commentaire.

Shannon G. le

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Le client n'a pas laissé de commentaire.

karin W. le

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Le client n'a pas laissé de commentaire.

Ellen D. le

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The vehicle was well maintained mechanically but was dirty on the inside.

William R. le

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Le client n'a pas laissé de commentaire.

Brenda P. le

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Although the actual location was fine, that’s the ONLY thing about this rental experience that was fine. Never will I rent from U-Haul again and I’ve probably lost years from my life the stress the put me through with the check in process and return process. I had a 24 hour rental, returned 1.5 hours early, picked up 45 min late because of their system being down, and in that time period I was on the phone over 4 hours combined dealing with all the issues. The actual locations had nothing to do with the issues, they were all “system” related. Someone should really work on the “system” because I’ll look elsewhere next time. It wasn’t even a deal, I paid over $200 total when all was said and done just for a one way rental an hour away with the smallest truck available 10’.

RAY C. le

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Difficult to find U-Haul location. I didn’t know it was at the postal annex until the employee called me

JOHN V. le

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Le client n'a pas laissé de commentaire.

Christine B. le

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Very helpful and knowledgeable staff.

Paula W. le

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Le client n'a pas laissé de commentaire.

Emily G. le

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Thank you very much for accommodating us and the awesome rate!

Benjamin A. le

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Le client n'a pas laissé de commentaire.

Pearl S. le

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Everything went perfectly. Thank you!