Évaluations des clients Potranco Food Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Potranco Food Market

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ISAIAH B.
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Jyoti and Manjit are very helpful and nice. Even when they are extremely busy. I have rented Uhaul from before and I will keep coming back and I will refer other people too!

KANTILAL THAKORL B.
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Le client n'a pas laissé de commentaire.

JOSHUA H.
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Customer service is TERRIBLE! They tried to over charge on the fuel hoping we wouldn't notice even though we had pictures of everything and the miles we went showed we didn't use that much fuel. The truck was dirty, check engine light was on, and it sounds like it doesn't have a muffler the truck was so loud. The lady working the front counter was rude and tried everything to not check us back in. When I called about issues I had I had to call 7 times before they picked up and the male working continued to help other people while I was on the phone, gave me 2 different peoples contracts before pulling mine up saying the same story for each wrong contract

RICHARD B.
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Windshield was covered in bugs....not at all clean. Vehicle reeked of cigarettes.

Marco B.
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The guy was threatening and rude because there was two little pieces of paper in the cargo area. Also beware of this place because if you dont fold the blankets and put them in the bag like you got them he will try and charge you for that too. This guy is a scam artist. Consumer beware!!! Worst experience ever!!!!

Jacob W.
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I arrived at 9AM for my scheduled pick up, but the owner of the Potranco Food Mart was not there (his store hours even showed 9AM for the food mart itself. There was some small print at the bottom starting Uhaul rentals open at 9:30). When he did show up at 9:15, he was extremely rude to me and simply said, "you don't need my help. Just do everything on your phone." I had pre checked in online the night before, including pics if my license, but was never prompted to go to uhaul.com/share. I called uhaul after speaking with the store owner, which was the first time I was made aware of going to uhaul.com/share. The representative did a great job walking me through. However, I did not drive off with the rental until 10:15AM, after arriving at the location at 9AM. The last uhaul rep that I spoke with, I believe on 2/21, stated that I would have a $50 inconvenience credit added to my receipt. There is no credit on my receipt from 2/22 though. I addressed these and a few IT improvement opportunities to two uhaul representatives. Please contact through phone so to address the concerns Thank you

Jonathan K.
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Jyot made the experience a whole lot better. Great truck great company.

JOE ALFONSO V.
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great customer service.....convenient location

HECTOR G.
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Le client n'a pas laissé de commentaire.

Dean B.
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Le client n'a pas laissé de commentaire.

PATRICIA F.
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Le client n'a pas laissé de commentaire.

JOE M.
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Nothing , everything was nice and everyone was friendly .

JOSEPH E.
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Le client n'a pas laissé de commentaire.

Herschel S.
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Customer was friendly, helpful & knowledgeable. I will be back because of my experience at this particular location.

HAI D.
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Best customer service

Laura K.
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The woman working there was rude and wanted us to do her job for her. When we wouldn't do it, she was visibly annoyed and did not treat us well at all. This was by far my worst Uhaul experience.

AMANDA T.
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Le client n'a pas laissé de commentaire.

SANDRA R.
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Le client n'a pas laissé de commentaire.

DAVID H.
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Le client n'a pas laissé de commentaire.

ROBERTO S.
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Online contactless option did not work. Site kept saying it couldn't find my location, so had to go into store and give id & cc which i had already provided online. Not the stores fault, they were awesome and provided great service.

SHANTELLA W.
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Le client n'a pas laissé de commentaire.

Carl R.
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Le client n'a pas laissé de commentaire.

amanda B.
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The uhaul worked well, very bad customer service from the lady that works at night. She made me feel pretty uncomfortable and rushed. Will not be returning. Take your business elsewhere.

VICTORIA M.
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Nothing to improve! Excellent customer service, will be backs again in the future!

Isaiah B.
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Please make sure it's stated that the store only starts processing Uhaul rentals after 0930. I made my reservation at 0830 but I had to wait. Other than that, everything else was good.

eric W.
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She was very nice great people skills and I would definitely refer others to her! And pretty eyes

Amanda T.
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Le client n'a pas laissé de commentaire.

DESTINY MARIE A.
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The place was close and convenient. They were helpful and knowledgeable. I felt good renting from them. Thank you.

Cameron S.
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Le client n'a pas laissé de commentaire.

malcolm B.
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Excellent service! Vehicles always available and clean. The manager is very easy to work with and extremely professional.

Garcia J.
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Nothing

JEFFREY SCOTT Z.
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Would shop around and find another company. It's ridiculous at truck that rents for "$19.95" ends up costing $90 after 50 miles and 2 hours. Will never go with uhaul again.

Brian M.
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The truck was in horrible condition and was a hazard to me and my wife. The lights in the truck were inoperable and the dashboard lights did not function at all. The timing belt on was also close to failing and a check engine light was on. I was very mortified to have to drive this truck but needed it for a last minute move. In addition to this, the representative stated that I could drop the truck off in a night drop off. He never mentioned that if I did I would be charged for an additional day. I had the truck for about 5 hours and was charged for 2 days!!! I also get an angry message in the morning that I did not return the truck,, when in fact it was dropped off at 10pm the same day. Please for the safety of other customers and prevent fraudulent businesses to represent U-Haul, shut this place down. I have used U-Haul dozens of times last year at other locations and have never had a bad experience...until now.

MARTHA P.
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Le client n'a pas laissé de commentaire.

MARTHA P.
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Le client n'a pas laissé de commentaire.

Ernesto S.
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Le client n'a pas laissé de commentaire.

FELIPE FERNANDO C.
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Good customer service..

Craig S.
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Le client n'a pas laissé de commentaire.

RYAN PATRICK C.
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Le client n'a pas laissé de commentaire.

Darrious H.
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Le client n'a pas laissé de commentaire.

Martin A.
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Friendly/Fast Service with great details

FELIPE FERNANDO C.
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Always good service. Manager is always very helpful and friendly.

Patrick S.
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The hand truck pickup was confusing as they were mostly locked up but we found one left unlocked.

Steven N.
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Owner was very polite and friendly

ROBERTO P.
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Wonderfully service very friendly

Charles H.
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Truck was dirty inside and the agent said it was dirty after I finished with it and dropped it off, said you was gonna charge me

Cristian T.
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Awesome service!!

FELIPE FERNANDO C.
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Le client n'a pas laissé de commentaire.

yvette A.
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When I drop off the Van the gentleman was great courteous, explain the return and was fast nice. Considering never rented a Uhaul. Left with a great experience

Raul C.
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Le client n'a pas laissé de commentaire.

DANTE T.
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Service was excellent. Truck was nice and clean. Service is always amazing

mustafa I.
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Great

Hector G.
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Great and very professional service given. Will definitely return.

JEFFREY F.
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Very professional and kind!! I will definitely be back!!

Aliah H.
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Le client n'a pas laissé de commentaire.

Gladys C.
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Le client n'a pas laissé de commentaire.

Humberto T.
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Good service

Raymund R.
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Staff was awesome!

Larry D.
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Friendly service

CHRISTOPHER P.
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Great service

Teresa C.
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Le client n'a pas laissé de commentaire.

FELIPE FERNANDO C.
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Le client n'a pas laissé de commentaire.

FELIPE FERNANDO C.
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I'm a regular uhaul customer at this location..Person incharge is always very friendly. He helped me for rental and explained everything to me. He was very courteous and and patient with me and made me understand charges and everything. Will definitely recommend this location. Thank you will return again

Joshua M.
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Cashier was not friendly, would skip over me multiple times because I had a one way truck to drop off. What should have taken less than 5-10 minutes to drop off the truck and turn in the keys turned into a 20 minute wait before he would help me. Would not recommend this location to anyone

JOSHUA L.
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The manager was amazing! She did everything to make my experience perfect and easy! I will definitely return to this location due to her amazing customer service!

TATENISIA S.
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Very courteous friendly and patient with helping me understand final charges. Definitely recommend.

Richard D.
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Love this location and manager was very friendly and everything went smoothly.

Ming Yie C.
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Very helpful and very friendly. I love this location!

Joan M.
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Le client n'a pas laissé de commentaire.

Leticia N.
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Le client n'a pas laissé de commentaire.

NIAH JANAE S.
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Friendly

jeff S.
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Great thanks!

Norris B.
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Le client n'a pas laissé de commentaire.

JOE C.
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The store owner was very helpful and friendly. I would recommend this location for U haul Rental

Blanca G.
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Le client n'a pas laissé de commentaire.

jimmy P.
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Le client n'a pas laissé de commentaire.

Malea F.
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Amazing customer service

Alejandra P.
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Le client n'a pas laissé de commentaire.

MARIA C.
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Great customer service very helpful will definitely rent from here again

Stephanie B.
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Yes great friendly and easy will definitely be using again.

Alicia W.
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Great experience, very helpful and friendly! I had some trouble with the app and couldn't check in online and he gladly checked me in a little early to keep us on time. Thanks!

Gerald M.
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Le client n'a pas laissé de commentaire.

Alfonso L.
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His wife n him. are a blessing ..that they helped accommodate us. We love this location

GUSTAV K.
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None. Owner and operator was professional, certious and helpful.

JOHN MICHAEL L.
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Le client n'a pas laissé de commentaire.

JAQUET W.
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Le client n'a pas laissé de commentaire.

MICHAEL W.
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Person at checkout didn't tell me where or how to get the appliance dollie. I assumed it was in the truck since I requested it. Parking at this location is terrible. Online return process of taking pictures is way too much work. I don't plan on using uhaul again or this location. Too much of a hassle

Ronnie P.
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Had to pay $25 for clean up when the vehicle was nor clean when it was picked up. Customer service was horrible.

MELINDA C.
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The location was close to my house, and the person very polite and helpful. Good experience!

oscar B.
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The man all the way to the back of the store to park the truck with space in the front

ROBERT O.
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Le client n'a pas laissé de commentaire.

Corine M.
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Lady who assisted me was rude and made my experience unpleasant

Kaundo R.
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Le client n'a pas laissé de commentaire.

moises R.
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I found this location just minutes from my house to be clean, with great customer service. The clerk explained everything in detail and walked me through the process upon returning the moving truck. Thanks again for making this a great experience for me.

Steven K.
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In the steps to pick up the truck with mobile share, indicate that you have to find the truck before it will show you the location of keys. I was looking for the keys in the area the truck was, but they were in a seperate area. I ended up wasting about 15 mins, not a big deal in the end but might save future customers a head ache.

Adolph D.
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Le client n'a pas laissé de commentaire.

WILLIAM V.
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Le client n'a pas laissé de commentaire.

darien B.
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My account was charged 2x. I'm pissed plus I had to pay an extra fee for a dolly. Usually dollies come on the trucks. I am very disappointed..

Jerrid C.
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This location is huge. It's really nice. No improvement needed.

Evan L.
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The male worker was rude and unprofessional, he yelled at me for coming to the counter and not getting the keys out of the key box. They changed their hours "due to covid" so I had to pickup my rental, two hours late. Then I dropped the truck off an hour early and the last tried to charge me $150 for cleaning, which I cleaned it better than I got it, I brought the truck back with more gas than they gave me and she still charged me $6. She told me she would add up the charges and let me know later what I owed. Which according to most of the reviews sounds like she was going to over charge me for something. She was real pushy and rude as well. In sure it's just a cultural thing but I'll never go back there and definitely won't recommend to anybody

Non reviews have been submitted for this location.

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