The pickup location was amazing because the employee who helped me was amazing. He just happened to be there on a Sunday when the location was closed. He invited me and my boyfriend into the closed lobby of his workplace, he logged into his computer, and he fixed all of Uhauls mistakes manually because the Uhaul Mobil pickup is TERRIBLE. The mobile website is glitchy, the instructions are not clear, and it would randomly freeze/crash. However, by far the worst part of the online pickup is the â€œalternate contact requirementâ€. Why do I have to provide and get approval from my dad, who had nothing to do with me and my boyfriend moving, to rent the uhaul. He had nothing to do with it whatsoever. He wasn't with us when we were moving, actually he was at work in a different city. However, he was the only person I knew at the moment who would answer his phone. Having to proved this requirement made us late to meet our movers. We would have been much more late if the employee had not shown up and offered to help us on a day the business was closed. I would never suggest anyone rent a Uhaul if they will be forced to use your crappy mobile pickup service.Joseph C.
Customer Reviews for Power Ranch RV Boat And Mini Storrage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mesa, AZ 85212
(South Phoenix-Mesa Gateway Airport)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 7h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kirby G.
Le client n'a pas laissé de commentaire.COBY S.
Very helpful and friendly service. I've rented u hauls over a dozen times in 4 states and this was the best service and experience I've hadTYLER B.
The site employee made my reservation for me, quickly and professionally. ThanksJeffrey M.
Le client n'a pas laissé de commentaire.Cynthia T.
Easy check in and check in and check out. Clean location and equipment. I'll be back.Mike K.
Le client n'a pas laissé de commentaire.karen L.
We will refer people to this location. Kevin was very helpful and friendly. It was a great experience!Dawn W.
Le client n'a pas laissé de commentaire.Eric J.
Le client n'a pas laissé de commentaire.Darwin J.
Le client n'a pas laissé de commentaire.Melanie H.
Le client n'a pas laissé de commentaire.Pietro S.
very helpful personnel, stellar serviceGurdeep B.
Le client n'a pas laissé de commentaire.David B.
The mobile check-in for picking up the key was confusing. I had to go into the office and have them deliver the key to me.Norman B.
Le client n'a pas laissé de commentaire.Aubrey H.
everything worked great was in and out of the rental place with the trailer quick servicePaul P.
The dirt bag who had rented the trailer that I needed didn't return it on time. The representative did everything he could to find another one and to track down the previous renter. To make it right, he rented me a regular truck and gave me a more than generous rate. I'll be honest and say that my previous U-Haul experiences have been marginal at best but my experience this time will ensure that I'll give U-Haul a chance to serve me again.Donald merle B.
The app was horrible. Would not load properly. Took forever to pick up and drop off the car. We had excellent cell service and were able to do other things via internet but the app took multiple tries to get it to work.Richmond M.
By far the friendliest U-Haul folks we have ever worked with! Clean store and a truck that only had 78 miles on it! Best U-Haul experience ever! (And there have been many!) Even if you have to drive a few extra mile, it is well worth it to rent from these great people!toby K.
Le client n'a pas laissé de commentaire.KIM P.
Le client n'a pas laissé de commentaire.Mitch T.
The whole experience was amazingSteven P.
Le client n'a pas laissé de commentaire.Daniel R.
Excellent service à la clientèleDAN B.
Had a fantastical trip thanks to the donation truck to Arizona Disabled Sports Shooting Competition. We wouldn't have been able to do it without you.Mark G.
Le client n'a pas laissé de commentaire.LEWIS W.
Nothing needs improvement, the staff was extremely nice and helpful and the truck was in great conditionTristan K.
Le client n'a pas laissé de commentaire.John G.
I would recommend this storage facility to anyone. Is well secure and very accommodating and helpfulJAMES W. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD E.
This was a great experience. I was in and out quickly both at pickup and drop off. The people were friendly, as well.jake W.
Very friendly staff and super easy processLarry G.
Le client n'a pas laissé de commentaire.ron W.
Le client n'a pas laissé de commentaire.Marco S.
I have rented from many different Uhaul locations. This one was the BEST. They were the first Uhaul I have ever used where the people were FAST, FRIENDLY and HELPFUL. They actually had the truck I reserved ready and waiting instead of rented to someone else.Lanny W.
Can't think of anything for improvement. The process was very quick at this facility. Personnel amicalJODY M.
Awesome place and great helpful staffPETE B. | Expérience générale
Le client n'a pas laissé de commentaire.jesus G.
It was good. Easy. In & out.Suzanne K.
Le client n'a pas laissé de commentaire.John R.
Take any used cups out of the truck, provide equipment the customer paid for in the truckAcacia T.
Very friendly and helpful!Benjamin H.
Le client n'a pas laissé de commentaire.Todd B.
Le client n'a pas laissé de commentaire.ken H.
Le client n'a pas laissé de commentaire.Robert L.
Absolutely a fantastic place! 10 Stars!Glenn B.
Nothing, the staff was great. Picking up and returning our uhaul was very easy. Merci.Dedeuc D.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.William O.
The staff is very responsive and have great customer serviceJOSEPH S. | Expérience générale
Le client n'a pas laissé de commentaire.Jefrey M. | Expérience générale
Very great service, helpful when had family emergency during the timing of our rental, was more than happy to help accommodate the terms and what was needed to complete our move. Highly recommended! Was also able to rent one few minutes of them closing and was the only one who had the size we needed.'f min j in imo I okmartin A.
Le client n'a pas laissé de commentaire.scott C.
Best service ever! Great guy, what a treat to work with someone who cares about customer service.WILLIAM B.
Power ranch rv boat and mine storage is amazing and I will do all my moving and storage business with these guys for now on!Cory S.
Le client n'a pas laissé de commentaire.Sandi B.
Great service by Tyler!Peter B.
Kevin and Tyler are very helpful and honest to work with. Floyd and Helen Customer for over 8-1/2 yearsFLOYD H.
We have been a customer for a few years and love the service we have received.CYNTHIA V. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony J.
People were very nice. Actually asked me about the service issue as they had saw that I had called road side assistance. Only issue were the hours, closed at noon on Saturday and closed all day Sunday. I arrived 30 minutes after close on Saturday. I did not drop the keys as the 20 $fee for the convenience seemed unwarranted. People were nice and would rent from them again.Larry C.
Le client n'a pas laissé de commentaire.Spencer P.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Augusto M.
Le client n'a pas laissé de commentaire.TOMI J.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.chris a. | Expérience générale
Great service, clean vehicleBrant R.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Oscar A.
Awesome as always.Matt W.
This UHaul place in Queen Creek, Arizona is amazing. The staff are always super friendly, efficient and accommodating. I have used this location several times and am always treated very well. Thank you so much to everyone there in making me feel valuable to their business as a customer! Valeri James (928) 308-0984VALERIE J.
Great customer service, Kevin is very helpful along with his staff when question or needs arise. I may be getting a smaller unit in the future and will definitely use the facility again and recommend to friends.miguel r. | Expérience générale
Kevin and Tyler were great. Thank you both. Good facility to store an RV. Liked having covered parking, electricity to have a trickle charge and security features. We will return if we purchase another RV in the future.DOUG A. | Expérience générale
Le client n'a pas laissé de commentaire.ANN F. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C.
This location was actually was my second choice. My first choice located at: 24908 S. Arizona Ave. Sun Lakes, AZ 85248 Ph: 480-883-3065 Left me high and dry! Their claim was that I was late. I wasn't! They rented that truck from under me and I was completely abandoned. I had a reservation that they did not honor and if I could avoid U-Haul in the future because of these guys, I would. I had 240 Mission children to deliver toys to and had it not been for the second location, they would have gone without. If you would like to discuss this at further length, please let me know.David K.
Great to work with and pickup was quick and easy!Anna C.
Le client n'a pas laissé de commentaire.Willie M.
Your staff is great I have been there for many years, we just movedERIC W. | Expérience générale
I was supposed to get 100$ Deductible back and I never received it and I keep getting put on hold.Alex H.
This fanatic rental. They were very accommodating and gave us excellent service. I would highly recommend them and would use them again if we needed storage or hauling services. Five stars!Helene S.
Their is very limited parking, and no signage for where to park the vehicle. It is quite dark and a bit scary at night due to limited lighting.Juston L.
Everyone was so helpful and nice! Taylor is great!!jules M.
Customer service reps were great and assist me with all my questions and concerns . I will defiantly be back to this location. Thanks guys!!!Michael O.
Le client n'a pas laissé de commentaire.Matt W.
Great staff, great location, easy service. Merci.Justin W.
Le client n'a pas laissé de commentaire.Devin A.
Pickup went well, good crew at the pickup site. Very happy with them. My issues are with Uhaul sending me a confirmation 2 weeks earlier that I could pick up the truck at a site I requested (2 miles from home), then changing the pickup site to a place 41 miles away <48hrs from when I was supposed to pick it up! I was barely able to make that happen, and if I couldn't have pulled it off, I would have been set back 3 weeks and out ~850,00 $. Your confirmations (ie..your word) needs to mean something! Great pickup & drop off sites don't matter if u-haul's word (confirmation) don't mean shit. You're forcing people to have to make new plans at the worst possible moment. I probably won't use u-haul again because of this.David L.
Parking area is terrible.Matthew D.
Le client n'a pas laissé de commentaire.Kristina G.
Le client n'a pas laissé de commentaire.Wayne T.
Employee was exellent.Stephen B.
Le client n'a pas laissé de commentaire.Spencer J.
Le client n'a pas laissé de commentaire.Bryan K.
Excellent customer service. Highly recommended this dealerSteven P.
Le client n'a pas laissé de commentaire.Blair H.
The younger guy behind the desk saved me 100 $. Definitely recommend this place.Trent W.
been using U-Haul for 50 years and this was the best experience I have ever had.Bruce P.
Le client n'a pas laissé de commentaire.Don P.
What a great place to rent from. Keep on doing what you're doing.craig B.
Great job all around. The car hauler is designed so well that a novice can use it confidently. And this is from someone who had built trailers .Paul R.
Great place to rent from. Very easy and convenient. Truck was in great shape. Very friendly and great customer service. Je la recommande fortement.Josh A.
Le client n'a pas laissé de commentaire.jeff B.
Tyler was excellent to work with and got me set up quickly with what I needed. Would definitely recommend and will use again myself!Jordan H.
Le client n'a pas laissé de commentaire.Julie B.
Le client n'a pas laissé de commentaire.Paul H.
Horrid experience! Two times called first to say needed to move location because could no longer guarantee the size truck would be available to us; adding 5 miles. The night before called again to say size of truck will not be available. Forced to get smaller truck and again moved significantly further. Then on morning of received an email, no phone call, stating my reservation was cancelled. Then they tried to charge my significantly more than we agreed to the previous night. Not good! Told by several employees there are large problems internally. We were very disappointed. I spent so much time on hold and on calls. Again, horrible experience!Marcellina H.