Km reading was not accurate. You owe me for 8 km.
Murray S
Customer Reviews for Practicar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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If there was a 10 foot cube van at this location I could have rented that one instead and saved $50 on the gabriola ferry . Can we please get one at that location so next time I can rent it . Thanks
Sam VStaff was very friendly and helpful
Patricia KExcellent service à la clientèle. One request. Have an alternative to using U codes on the phone for old luddites.
Leanne DI originally booked a van and when I arrived, the van wasnt there. The employee called the renter of the van and they indicated that they were out of province and will not be returning it in time. Employee was very apologetic and accommodating. She found another vehicle which was slightly bigger and did not charge extra. I only say the van wasnt clean as I had to clean the side mirrors as they were dirty and had very limited visibility
Ernie LBrittany and John at the Cliff Streer Practicar Nanaimo location made what was going to be a steep and difficult moving day...THAT MUCH EASIER.!!! ( i phoned them directly to say as much ) Brittany was succinctly extraordinary. Albeit I left the truck in a much cleaner state than I received it I am nothing but grateful for their help and support getting on the road with ease and safe travels... Thank u so much... B.W.S.
Barry SI did an after hours drop off on a Sunday afternoon. There was little to no parking available. Very difficult to find a place to park the truck.
ANTHONY QThe van needed an oil change making it difficult to know the kilometers. The seats were dirty. One of the employees was lying down on the couch, then stood up to get the van and then jumped onto the couch again making it an uncomfortable environment.
Brian BVery impressed with my experience , the young lady who helped me deserves a promotion and a huge raise
Jody NIt was an awesome experience, Brittany did a great job and make the pick up and drop off quick and easy …. Very convenient location and they had boxes and mattresses bags which was a great help , to Brittany and the owners
larry cThis location needs a better designated drop off area
George GI was hoping for a pick up in Port Moody, but had to pick up in chiliwack. This was less than ideal and now I have a extra charge that I don't think it's fair yo charge me.
Andrew BPracti Car is a great place for car rental and they find every way to help you solve your problem. Thank you the staff kind and friendly. I will recommend this shop to anyone who rent a car.
Chun LGoogle maps took me to the other side of the highway. An actual Uhaul sign somewhere off the highway would be helpful. The staff were very friendly.
Jennifer LI dropped off before opening in the AM. Easy to find and was convenient to catch Harbour Air to Vancouver
David MAppreciated being able to drop off after hours as it all took longer than planned (slowed by accident on highway).
Grace BWe called the Cliff Street location prior to closing to enquire about after hours drop off. We were given instructions to leave the vehicle and put the key in the drop box, which we did the day before we were required to return the vehicle. Employees at this location neglected to check the vehicle in for two days, resulting in additional charges. We are now left to resolve the issue with customer service. Good thing we took photos of the vehicle in its parking space!
Monty MWe reserved a utility dolly with our van rental. When we went to pick it up, we were given an appliance dolly which was not helpful at all as we were not moving any appliances. When we requested a refund over the phone for the $25 we paid for the dolly, they said they would refund it but we were only refunded $7. It was a frustrating experience.
Cassandra BNowhere to park the vehicle to drop off. Glad we didn't have a huge truck. Tight street.
Bruce WUpon return was called twice about when we were returning the truck as customer waiting was frustrated-but was still within 24 hour return period.
Lesley FMan working there had absolutely no idea what he was doing. Completely scammed us, added charges, changed prices, took me for almost 3 times the original rental cost. Van was as dirty as any average uhaul (fairly). STAY AWAY
Jacquelyn RI forgot to rent straps for my move and they didn’t have any available but that’s my bad for forgetting to book them.
Kaeden OCleaning of the vehicule, pet hair all over the seats.
Annie LSuper friendly staff! Had a great experience, will go back to this location next time I need a Uhaul!
Raelyn HCourteous. Caring. Accommodating.
brian wThe keys to the van I rented were lost . I ended up having to use a U-Haul van a quarter of the size I needed . Had to make multiple trips cause of it and spend more on gas and time as so many trips with smaller cube van and having to use my suv ,husbands suv and our van to fit everything . The staff were excellent but ,nope there is on where to put keys when done and check them in before leaving .
Katie BGreat U-haul location, especially considering how new. Enjoyed personalities of employee and owner. Je les recommanderais sans hésiter!
Travis BExcellent service! I needed a cube van in a hurry same say for a cpl of hours. Very friendly staff!
Tim ONew employee was just learning the job, didn't get her name but she did fine.
Richard FGreat Customer service, made my move very easy.
STEPHANIE DNeeds new wiper blades in this truck. They scrape against the window and are very loud. If left unchanged they will begin to damage the windshield.
Joel HI rented the truck and paid for all the equipment. After checking the truck, there was no equipment inside the truck and I had to move all my stuff without a dolly.I called customer service but they just passed together. I had the worst experience with you guys
Alireza GThe inside of the truck was dirty and the furniture pads I paid for were not included. I understand the location is new. I would recommend better training for staff.
Natasha L