Customer Reviews for Prairie Pride
(Concessionnaire U-Haul dans le voisinage)

640 évaluations

1100 E Main St   Marshall, MN 56258
(Jct Hwy 59 & 23)

(507) 532-1054

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 7h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(507) 532-1054

1100 E Main St
Marshall, MN 56258
(Jct Hwy 59 & 23)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 7h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rick P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heath R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELDON K. 
Évaluation :
2

Need to correctly charge the customer

Christy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha R. 
Évaluation :
3

I don't mean to diminish the location....just a bit different because it was like 3 business' in one. Signage on where to enter wasn't clear. The gentleman who helped me was great. Transaction was quick. The guy that helped hook it was great too. So the experience was excellent....location was just average.

Brent S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn B. 
Évaluation :
5

Excellent customer service

maria H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian S. 
Évaluation :
5

Very friendly customer service. Good equipment.

Justin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry T. 
Évaluation :
3

The truck was filthy. Windshield covered in snow and ice. Hard to find the UHaul desk in the facility (signange).

David L. 
Évaluation :
5

It was easy to rent and I was upgraded at no extra charge. Attempted to do on- line but that did not work. Customer service was great!

Jane R. 
Évaluation :
2

The problem was NOBODY AT ALL in the entire establishment was obeying the state mandated COVID mask requirement. They had a sign posted stating that it is required, but none of the employees even had a mask visibly on their person. They were not even pretending! They were putting my health and possibly my life at risk in order to have a political hissy fit.

marjorie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERRY N. 
Évaluation :
5

Just make sure the adapter for the trailer brakes is in place as the trailer was hooked up and ready to go but missing the adapter. Road side service had to come 100 miles to hook adapter up to.

Ross S. 
Évaluation :
1

Make sure you check the fuel levels when dispatching a vehicle. My dispatch stated I had 3/4 of a tank but I only had 1/2 a tank of gas. I took photos of when I picked up the vehicle and dropped it off. Since the systems were completely down when I picked it up I could not correct anything. After I dropped off the uhaul and got my receipt in an email several days later, again because the systems were still down, I sent an email to show the photos of the gas levels and I never received a response. Instead I got charged for 10 gallons of gas that were never in the tank when I picked it up.

Andrew F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saeid F. 
Évaluation :
3

The rental truck was clean and ready to go. We had ordered furniture dollies and there were none available. We had to find our own. The service otherwise was very good at this location. The drop off site at Western Ave in Sioux Falls SD would not take the truck. We had to bring it to another location.

Philip B. 
Évaluation :
5

Very courteous and customer oriented facility.

Richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darold A. 
Évaluation :
3

Customer service at this location was friendly and timely.

Timothy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alain D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN W. 
Évaluation :
4

It was good price and good customer service

Jackson W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tina N. 
Évaluation :
3

Never saw a soul. Was told by corporate to just leave it where they could see it when they came in the next morning

Sarah H. 
Évaluation :
5

This is an excellent dealership. I could not see room for improvement.

jeffrey W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lloyd F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis C. 
Évaluation :
5

Very friendly and efficient staff.

Tom B. 
Évaluation :
5

Advertise with pictures

Stacy S. 
Évaluation :
4

We found a few items from the last renters and inside needed to be cleaned.

Lori R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Randy K. 
Évaluation :
5

The moving van did not have cruse control.

Roy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STANLEY S. 
Évaluation :
4

Location was good. Trailer was not. Tire completely blew out an hr into the rental. Took nearly 2 hrs to get someone to fix it. Took 3 calls to uhaul.

Adam D. 
Évaluation :
5

Everyone was excellent.

BERNARD C. 
Évaluation :
5

Have windshield cleaned inside

PHILIP A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pa V. 
Évaluation :
4

It was good

Alberto M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYNN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike T. 
Évaluation :
4

Na

Jordan S. 
Évaluation :
3

Change the hours of operation. Only open until noon on a Saturday when a lot of people move.

Jeff N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Meagan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B. 
Évaluation :
1

Don't overcharge the customers

Courtney M. 
Évaluation :
5

Give the customer an estimate of fuel use as I picked up the unit with 3/8 fuel and brought it back over 3/4. This seams like it takes advantage of good customers and favors poor as the poor will bring it back under the pick up amount.

Barry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY F. 
Évaluation :
3

Ensure the correct equipment ordered is included. I requested a furniture dolly and did not receive it, but still being charged for it despite repeatedly reaching out to U Haul.

Tracey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
5

Nothing, the staff was great

Thomas V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin G. 
Évaluation :
4

Washer fluid tank was frozen solid and windshield was dirty. Should put a fluid that has a higher freeze point

Joe S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S. 
Évaluation :
5

I was very happy with my experience. U-Haul was very customer oriented. I would definitely use or recommend U-Haul after this trip.

Dave W. 
Évaluation :
5

Nothing at all! I worked with Pheng and he was friendly, prompt, and more than helpful in making sure the rental trailer was hooked up safely before I drove away. It was the best customer service I have had in a long time!

Timothy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
3

Why have there been so many transactions on my credit card. An initial charge the day the trailer was picked up and several since then. Is this typical?

Andrea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah V. 
Évaluation :
5

Nothing! Great service!

Jerald T. 
Évaluation :
4

Passenger side windshield wiper needs to be replaced.

Earl L. 
Évaluation :
5

There was a hickup in the computer system but not the employees fault but otherwise was very good.

Jacob R. 
Évaluation :
4

?

david S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheyenne D. 
Évaluation :
4

Rien

Matthew L. 
Évaluation :
5

Just dropped it of and called the next day to check it in.

Barry A. 
Évaluation :
4

No one there to help was Friday after thanksgiving

Shane H. 
Évaluation :
5

It would be nice to be able to reserve several days ahead of time, instead of the day before. Then we would feel that at least we will have the trailer we need for the day we scheduled it for.

DON M. 
Évaluation :
3

First of all... I felt the facility was understaffed. It was also a tire repair place and U-Haul was not first priority. - Next: Asked the young man behind the desk if he knew of any independent contractors that assisted with moving. I explained that when I tried to "Google" it that the U-Haul and web said that this service was not available in this area. He told me to go to the college or call the main desk at the college. I explained that I had tried that and all I received from the college that said they did not solicit like that. So, when I explained this to the young man at U-Haul he stated, "Well that's what we do here when people need help and that's what we tell everyone." I proceed to tell him that when I moved into my home in Oshkosh last year that I hired help "through U-Haul" from independent contractors and it worked out wonderful. Your employees responsed with, "Well this is a do-it-yourself ~ that's why we are called U-Haul.... you do-it-yourself." At this point, I stated, "This may shock you young man, but U-Haul DOES offer a service, in most parts of this country, that allows an individual who is moving to hire assistance through independent contractors... you may want to tell the owner about that or do a little research." Next: When your employee went to hook the 6' x 12' trailer to my 2006 Silverado 2500, I discovered that my trailer plug connector/adapter was missing. I wanted to purchase another one and he told me that I had to go to Runnings across the street or an automotive store. I just don't understand this - how can you legally send a trailer out with a customer without lights... that's against the law? How can a U-Haul that is connected to an automotive repair not offer "Required Equipment" ??? So, I left and drove to Runnings. When I hooked my adapter up to the trailer... the top right cargo light was in-op and the back right lights flickered. Let's talk about the 20' van... it was not until we had departed that my driver to me that the transmission was extremely clunky when running through the gears. At this point with still having to load my van/trailer.... we drove it just as it was given to us.

Yvette B. 
Évaluation :
5

The Uhaul guy here knows you by name, is quick for service and simply just does a good job.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carl M. 
Évaluation :
1

Received a very rude phone call following our rental. Accused us of driving 10 times the miles that we did. Originally were not given the size truck that was reserved so we already had twice the miles that we were expecting and twice the time. No compensation was given. after a couple phone calls back and forth we learned that it was a dispatch error with mileage on their end. I wouldn't use the service again. Very unreliable. Very upsetting to be up in the air not knowing if we were even getting a truck before our lease was up then twice the time twice the gas twice the mileage and then their errors get us yelled at. Nope.

Anna R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
3

No one at the desk when I arrived. Slow to greet me. Rep was attempting to multi task by asking me questions while in the phone with another customer. Very unprofessional.

Aura F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
4

Friendly, took care of business.

Linda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA H. 
Évaluation :
5

Pheng is always delightful and efficient with the rental experience. Thank you all.

Michael B. 
Évaluation :
1

Very UPSET you wouldn't allow the vendor in New Ulm MN rent is the 20' he had so instead charge us OUTLANDISH rates cause before we even made it back to NEW ULM MN we were going to run over in miles. Should be your cost since you wouldn't let the truck go

Betty F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Talitha B. 
Non reviews have been submitted for this location.

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