Évaluations des clients Premier Indoor Boat & RV Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Premier Indoor Boat & RV Storage

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Zane C. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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Le client n'a pas laissé de commentaire.

MICHAEL M. le

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It seemed closed, no one answered the door for a while

Tony S. le

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Le client n'a pas laissé de commentaire.

Don M. le

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Le client n'a pas laissé de commentaire.

John C. le

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They close at 3pm? Really? There were no instructions as to where we should leave the trailer. After we got there and started to unhitch, a truck driver drove up, and purposely drove really close to us We had to unhitch the trailer ourselves. I’m 62 years old. It was pretty heavy to lift off the trailer hitch. Then a

Kurt H. le

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Please provide the items I preordered. I ordered a dolly and furniture pads. I had to comeback for the dolly, never got the pads. One desk was scratched because of the lack of pads

Enrique M. le

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Very poor customer service. They take forever to open the door. The guy helping me out was not good - had to repeat my name about 3 times in a row to correct him because he kept using a different last name in the application. He kept saying, sorry that's the other customers last name and I keep getting confused. Very frustrating. Lack of paying attention to detail. I would never go back to this location again. I dropped my key off the day that it was due and the guy never checked the truck in. I was called 3 days later to let me know that the truck had not been returned when in reality what happened was that the guy was lazy to check it in because he was too busy doing other stuff.

adriene b. le

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My rental return was not reported to UHaul and I received a very upsetting call two days later. My rental had been returned the same day, ahead of schedule.

HleVictor H. le

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Le client n'a pas laissé de commentaire.

Edwin b. le

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Maintenance on vehicles and they charge me more than what they told me

albert m. le

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Le client n'a pas laissé de commentaire.

eric g. le

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Le client n'a pas laissé de commentaire.

clarice f. le

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I will visit this location again and will tell my family about my experience who will be moving next month.

blaine c. le

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I ordered 12 blankets. I was told the salesman didn’t deliver them. I was up a creek. I had to go to Home Depot and buy blankets. However the trailer pulled just fine. I completed the move.

DAVID Z. le

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They didn't seem to know what was going on. I ordered pads and they didn't have them. Plus they charged me for 2 appliance dolly's.

Damian C. le

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The vehicle check-out via on-line/web, should be further tested for effectiveness and efficiency.

Samuel G. le

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I just wish they were open later.

DAN B. le

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Rented U-Haul in Cortez, CO - picked up 9/22/18 - had it rented until 9/26/18 - I returned in that Wednesday in Rancho Cucomonga before 10 AM. Rental person there not very friendly! However, I RECENTLY received an e-mail stating that I returned it on September 27 - that is in error! E-mail listed extra day charge of $20.00. However, my checking account was debited $28.00 on 10/9/18. So don't know that I will use U-Haul again - unless you send me a refund.

Simone B. le

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Nothing, Service was Excellent.

Troy G. le

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I was extremely disappointed with the fact that I had to have it back in 6 hours when I was charged the same for a 24 hour period. I called tech support 4 hours into my rental period asking if I could turn it in later and I was told if I turned it in past 7pm then I would be charged another day rate for the extra time. That is totally ridiculous when I payed the same rate for a 24hour period. I am very displeased about this policy and will be looking for other options in the future. That is a very unfriendly customer satisfaction policy!

Jennie V. le

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Le client n'a pas laissé de commentaire.

gordon r. le

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Lights not working...did find new wiring harness before leaving. No hitches available had to purchase from Walmart

guillermo angel v. le

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Le client n'a pas laissé de commentaire.

Margie M. le

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Le client n'a pas laissé de commentaire.

JEFFREY B. le

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Answer your damned phone! I've spent as long as 15-20 minutes on hold on the 800 phone number. Once I DO talk to a person, they are always quite helpful, but WOW, what an annoyance to be on hold so long to get simple questions answered.

ZHU J. le

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Le client n'a pas laissé de commentaire.

daniel r. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

ivannia e. le

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Le client n'a pas laissé de commentaire.

BENEDICT m. le

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Staff is very helpful on my questions. Awesome u haul franchise! !!!

Audrey G. le

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Le client n'a pas laissé de commentaire.

Nicholas R. le

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Le client n'a pas laissé de commentaire.

Woody S. le

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Le client n'a pas laissé de commentaire.

Mike H. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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The reservation was made a week in advance. The day before pick up UHaul changed the location. The truck was dusty and dirty it was not swept out.

Gary W. le

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Le client n'a pas laissé de commentaire.

erika m. le

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Na

Leslie W. le

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I only went here because I reserved a u-haul at another location a mile away 24 hours PRIOR. Went to this location at 7:45 because my reservation that I did online stated I was "ready to go" pick up the U-haul at 7:30 AM! Easy enough. Well I get there and it was closed. Nobody around. I then call the number provided and the associate tells me, " oh well you reserved online and that is never a good thing" your facility won't open until 9:30, that's what happens when you reserve online. Real blasé and matter of fact , like he could care less. He did find me another u-haul facility nearby that handled the situation with ease. No issues with that place. I just hope I don't get charged for my precious reservation. If placing a reservation is so unreliable then take it off your system.

Rigoberto T. le

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Le client n'a pas laissé de commentaire.

Peter P. le

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I was guaranteed a Dolly when I confirmed my reservation, but this facility stated that they did not have a Dolly for me. The person who took my payment did not know what he was doing on the uhaul computer system. There was trash in the cab and dirt in the back.