Customer Reviews for Premier Janitorial
(Concessionnaire U-Haul dans le voisinage)

274 évaluations

270 Shaw Av Ste 103   Clovis, CA 93612

(559) 940-6322

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 7/5/2022 - 7/9/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(559) 940-6322

270 Shaw Av Ste 103
Clovis, CA 93612

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 7/5/2022 - 7/9/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy C. 
Évaluation :
3

I had a 10:00 appointment for the rental because I needed to take my hubby to a chemo appointment by 11, thinking that an hour would be plenty of time, but when I arrived they were busy helping someone else completing their rental agreement. The computer system was down and everything had to be completed manually. Of course they also had to enter my rental manually as well. Then after completing the van rental agreement in the store (at ~10:40) I was handed the key and informed that it was in the back parking lot. When I went out to the parking lot I was surprised by how many vehicles were out there and unable to figure out how I was supposed to find the vehicle I had rented without having to walk all around the parking lot. After waiting a few minutes, thinking that someone would be coming out the back door to help me, I tried knocking on the back door to try to get someone to come help me but no one came. I had to walk back around the building and go back into the store to ask for help. I was then informed that "it's the only van out there." The janitor then offered to help me find it so we walked back to the back parking lot. He got a little bit ahead of me and by the time I walked between a couple of the trucks that were there I even lost sight of the guy, but then he called out and said "here it is." I finally found him at the far end of the row. The van had not been washed and there were many dead bugs on the grill and hood and windshield. I also found some paperwork inside the van from some out of town festival that apparently the previous renter had attended. I barely got my hubby to his appointment before I went to the apartment to work on moving out.

BECKY W. 
Évaluation :
5

I was early, staff was very professional. no issues.

chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Very friendly and professional staff here I would definitely refer anyone seeking moving rental services to come here.

David V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike M. 
Évaluation :
5

The owners and staff are very very nice and they will answer your questions

jonathan S. 
Évaluation :
5

Very friendly staff

Steven G. 
Évaluation :
5

Family ownership were stand-up dudes. Both the father and the son helped me through the process and were great to deal with.

Chris Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ranae S. 
Évaluation :
5

Staff was great! You have an excellent team!

Sam S. 
Évaluation :
3

It filled my need and no complaints there, but truck exterior was covered in road debris (bugs and dirty) and the back was unswept. It didn't effect my use, but should have been fresher before going out again.

Linda C. 
Évaluation :
5

Everything was perfect. Will definitely use again.

Nico P. 
Évaluation :
4

I put 5/8s of a tank in there I took a picture too it sure wasn't no 1/2 tank like they're charging me for.

Parker B. 
Évaluation :
5

I am very satisfied with the service from this location. Very helpful and friendly.

Sandra B. 
Évaluation :
3

Was having trouble with online reservation. They were helpful but seemed a bit confused with the process. Also had ordered an appliance dolly and was not in truck so had to go back to get it.

Victor A. 
Évaluation :
2

The return app is slow and it does not guide straight to the self check out.

Her V. 
Évaluation :
3

I did not receive explanation why Uhaul called me at 4:30 pm on Monday 31, May, asking me when I planned on returning the truck which I eturn on Monday morning at 10:30 am?

PETER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corrine C. 
Évaluation :
1

Terrible experience!!! The person who checked in my truck couldn't properly read a fuel tank meter and fraudulently charged me for gas even though I brought the truck back with the exact amount of gas that was in the vehicle when I picked it up. They also fraudulently charged me for a hand truck that I returned in the truck. I called to complain, and the guy at the desk said he would check it out and call me right back, which he never did. I had to call back at the end of the day to learn that he was reversing all the fraudulent charges. This experience was such a scam. I wonder how many other people they have scammed.

David K. 
Évaluation :
5

Staff was very profesional. Return was quick and easy.

Roberta R. 
Évaluation :
4

Paul was our customer service person and he was Great. His attitude and willingness to help was greatly appreciated. He was very knowledgeable and demonstrated patience when instructing us on how to operate the auto transport trailer properly. Thanks again Paul for a job well done...You are good at what you do...and as a result our UHaul rental experience was good!!!

greta C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Great customer service. Nice people

Kathryn M. 
Évaluation :
1

No open during posted hours had to come in during work hours to drop off key

Jose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aurdrey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jUDY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT PAO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M. 
Évaluation :
5

Premier Janitorial was efficient, professional and had excellent customer service. While U-Haul is a big company, Paul made it feel like you were renting from a friend in town that you have known for years, I will only be renting any further business from here,, as well as passing along verbal recommendations to do your Business at Ptemier Janitorial,

Kurt G. 
Évaluation :
4

Stop raping customers on one way moves out of California???

William J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler J. 
Évaluation :
5

This location helped rectify the issues I had at the pick up location. The Uhaul representative, Elizabeth, was a pleasure to deal with. I don't think I've had a better Uhaul experience than the one at Premier Janitorial. The location was clean, easy to find, and I felt relieved dealing with a professional staff.

Edward R. 
Évaluation :
4

The gas tank was not full when I received it as I was told it was. This is obvious because I put 8 gallons of gas in the truck and only drove 20 miles. If the previous renter was charged for gas, the tank should have actually been filled up.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony A. 
Évaluation :
3

No credit back for bringing unit back with more gas?

David R. 
Évaluation :
5

The people here were so nice, friendly and informative. They handled my rental professionally and quickly. I couldn't have asked for a better rental experience. Merci!

Michele F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
5

Truck only had a quarter of gas when I got it

Adam R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary M. 
Évaluation :
1

High over price

Floyd M. 
Évaluation :
3

I was supposed to pick up the van at 7am there was a note on door saying I'll be back in a bit. The guy working was bk about 7:20 is. Then he was working I had to knock on the window for him to open. He was a nice guy just his timing was off

Rita R. 
Évaluation :
2

They charged me 3 gallons of gas when I filled it to the same level when I got it. Not happy at all.

Lu L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEWITT M. 
Évaluation :
3

the young girl at the counter accused me of stealing the trailer. I have rented UHLAUL before and did everything on line since no one was at the location. I have rented a truck but never a trailer NO WHERE DID IT SAY I NEEDED TO CHECK IN WITH SOMEONE ON SITE. I did all the on line registration and was leaving. When I saw someone there and came back. THE GIRL was freaked out and said she was going to call the police to report the trailer stolen. She went to the computer and everything was done all she did was email me a receipt why all the drama?? she never apologized. Very poor customer service. When I dropped it off no one was there and did everything on line very easy !!

Robert T. 
Évaluation :
1

Don't charge the customer an extra day, when they returned it on time

WILSON L. 
Évaluation :
1

Clean your trucks, keep the gas filled up not at near empty, and your customer service is awful. The heavy set guy is not friendly and needs to do a better job

CHAD K. 
Évaluation :
1

I am billed more money

SIDDHARTH B. 
Évaluation :
5

Nothing the best!!

BRANDON J. 
Évaluation :
5

Paul is a great person to rent from

ROXANN Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALYSSA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SILVIA E. 
Évaluation :
3

Was charged for pads I did not sign up for nor used nor touched. Disputed the charge when truck was returned off-hours but to no avail. Customer service from a certain employee was stellar however when I requested extension of the contract, so experience was.. "okay".

Khue H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD C. 
Évaluation :
5

The ramp on the truck was only 8 feet long, resulting in a very steep incline, making loading much harder than it needed to be. I tried to call U-Haul to change it, but would have been hold for 10 mins. TERRIBLE customer service!!!!

ROBERT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEAH A. 
Évaluation :
5

I've rented from here multiple times in the past month. Paul exhibits exemplary customer service and I'm always a satisfied customer. Their store front is great too. Absolutely recommended!

BRADLEY H. 
Évaluation :
4

The truck had a maintenance light on when I picked it up. The truck died on my while using it and the parking brake messaged glitched out during the entire drive.

BRYAN B. 
Évaluation :
5

The U-Haul trucks oil light was on. The gas tank close to empty and the emergency brake light would not turn off even though the brake was all the way off. We listened to a repeated message stating the brake was on.

BRENDA B. 
Évaluation :
5

Service was perfect

MARYAM K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELLEY Y. 
Évaluation :
1

Truly awful, no signs, charged 2 gallons for no reason. My tank was half full just as like I picked it up. $14 charge is outlandish. Truck smelled like cigarette smoke when I picked it up and was dirty. I would rather buy my own truck then use uhaul in the future.

PHILIP K. 
Évaluation :
3

Unnecessarily charged me for gas. Had I not taken pictures of the odometer and gas meter, I wouldn't have gotten a refund because of U-Haul's representative being dishonest.

JAMES S. 
Évaluation :
1

The engine light was on when I picked up the truck. I was afraid to drive it because I didn't want the truck to break down. I kept calling the place to let them know but no one was answering the phone. We ended up loading all of our stuff into another truck the next morning because I was not going to drive a rental truck with the check engine light on. When I returned the truck at 730am the next morning, my husband told the worker about the engine light. He said it happens all of the time. Why would you rent out a moving truck knowing there's a possibility of the truck breaking down? I had to pay full price for a moving truck I didn't even use.

AFTON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELADIO R. 
Évaluation :
5

Great customer service, staff was friendly and helpful with all that I needed. Thanks again 2 Thumbs Up.

GUSTAVO L. 
Évaluation :
1

I highly recommend pulling the contract for this vendor. Not only did he overcharge me for the rental, he was very rude, condescending, and does not do a good job of representing uhaul. As a repeat customer, I will never be using this specific place to rent trucks in the future, and I will be sharing my experience with the local police and news agency. I will follow up with the area manager and provide the case number when available.

JAMES C. 
Évaluation :
5

The uhaul we rented stalled while turning right. No indicator lights on dash present, just shut off while turning. Other than the one incident, no other problems.

Christine W. 
Évaluation :
4

I didn't see anyone when I return because it was after they closed, but I had experience with the people there before. I had great experience there. The people there are very nice, and helpful. Would recommend to anyone that need a U-haul.

CAM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

More pick-up truck rentals! The Bigger Chevy trucks.

JANICE H. 
Évaluation :
5

The truck could have been cleaner but wasn't bad. The service was awesome both guys we dealt with were professional and social. They really made it a stellar experience.

MATTHEW S. 
Évaluation :
5

Limit the drop off time to when the store is open- they charge $20 for drop off after close and I wouldn't have known unless I asked. It seemed like they were hiding it.

Ambriel W. 
Évaluation :
5

Excellent service!

AURORA O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Doug K. 
Évaluation :
1

The single worst customer service experience I've had in my life. These pieces of shit completely made up a policy about giving away trucks if you show up 15 minutes late, which they did to some other dude who didn't even have a reservation. Then the fat fuck owner screamed at me at the top of his lungs after corporate already told the staff they were completely in the wrong. I felt physically threatened for my safety at this location and will be taking legal action. These douche bags need to be put out of business completely.

ELI N. 
Évaluation :
5

All good thank you

JOSE A. 
Évaluation :
5

Thank you Paul for all your help. Amazing work.

ANDREW R. 
Évaluation :
5

Did great.

MARK W. 
Évaluation :
5

Nothing you already do everything exelent customerservices

FRANCISCA A. 
Évaluation :
5

Great service 💯 satisfied!!! I appreciate you

LUCKY E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID D. 
Évaluation :
2

Was charged for gas but was not refunded for uhaul I never received

Willisha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE H. 
Évaluation :
5

Rien

William E. 
Évaluation :
5

The best keep it up Thank You ...

BRANDON J. 
Évaluation :
5

Great service!

MICHELLE H. 
Évaluation :
3

Nice s lady ....

AARON H. 
Non les évaluations ont été soumises pour cet établissement.

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