Pleasant experience.orlando V.
Customer Reviews for Premier Motorsports & Imports
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JEAN J.
Oil all over the loading floor. Old truck. Under-inflated tires.JONATHAN L.
Le client n'a pas laissé de commentaire.Danny D.
Great experienceLarry S.
Le client n'a pas laissé de commentaire.JESSINA W.
Le client n'a pas laissé de commentaire.BRENDA C.
Scarey neighborhoodTarra O.
I was charged for 7 gal of gas when I brought the truck back with 5/8 tank just the level I took it out on. I want that refunded to meMICHAEL A.
The lady working was not personable at all no greeting when I walked in and out of that place. I had to ask if she worked there because she didn't even acknowledge when I walked inMELIZA C.
1st off the place I picked up is not representing your brand well the pick up location was terrible. The associate helping us was not helpful and was very difficult to communicate with during the pick up and drop off. More upset with being over charged I clearly declined insurance coverage and she charged me 28,00 $ then she charged me for gas when I brought the truck back with more fuel then when it was picked up. I tried to ensure this would not happen but the associate running this location felt shady and I have to say told my wife that was not a very good experience then I get my receipt charged 98 $dollars for a 19,95 $ rental truck that we had 3 hours and drove only 30 miles- unacceptable I would like a refund for the coverage and miles. I have been in retail sales for 33 years I am telling you this U-haul location is not right for your brand just visit it and see for yourself. Please call me at 954-734-5978.WILLIAM A.
Le client n'a pas laissé de commentaire.VICTORIA Z.
Le client n'a pas laissé de commentaire.JoAnn M.
I will to that adress , there are so niceJUDENEY R.
Le client n'a pas laissé de commentaire.WENDY J.
Le client n'a pas laissé de commentaire.ADAM G.
I was supposed to pick up the trailer at another location but was not told until I got to the 1st location. Better communication would have been appreciated. If a location does not have what is requested, why can't the website ask me if I am willing/able to go to another location instead of telling me the product will be there when it isn't.KAREN L.
Excellent attention and very professionalALBERTO S.
Be more truthfulANGELA M.
Le client n'a pas laissé de commentaire.ANGELA M.
Le client n'a pas laissé de commentaire.Kenneth M.
Very helpful and quick service after another location was not on site and I had to sit on hold for 45 minutes with u-haul to change my pick up location.CHRISTOPHER N.
Le client n'a pas laissé de commentaire.CONNIE K.
Le client n'a pas laissé de commentaire.THOMAS A.
the place had bad serviceMARK P.
Le client n'a pas laissé de commentaire.Nathaniel G.
Le client n'a pas laissé de commentaire.DAVID S.
They had absolutely no place to park left when I got there but they gladly took it in and must have needed to take it someplace else but did so with total professionalismWayne H.
Nothing, Patrick was wonderful.Kimbal C.
Le client n'a pas laissé de commentaire.ANDREW N.
Better service and be able to recibe any truck back any time !!VICTOR R.
Very smooth transaction, no wait.LARRY P.
Got us on our way quickly. Large selection of vehicles.MICHAEL W.
Girl at the counter wasn't friendly and she seem bothered when I came in, we all have bad days I get it but is not the paying costumers faultJOHANNA H.
Le client n'a pas laissé de commentaire.Mark B.
It was full , no parkingLarry S.
Can't think of anything. Everyone was kind and very helpful too!MARK C.
Owner/Manager was kind and helpful. Equipment was not cleaned from prior renterJames W.
The owner/manager was kind and helpful. The truck looked like it hadn't been cleaned tho.James W.
Le client n'a pas laissé de commentaire.CAROLYN Z.
Salesperson very helpful and got us in and out efficientJanet D.
The location does not have enough lighting in the front of the building. The vehicle that was listed, when I arrived was not there, so another one was provided. I paid for a furniture dolly, but there was not one on the truck.Sonya P.
Parking was very inconvenientANTONIO P.
The drop off location was impossible to maneuver even the smallest of vehicles around. I was told to drop my AT in a handicap parking spot but with my 23 ft truck and all the other spaces filled I opted to park it in another place on the property. If not for a good semeritan I wouldn't have been able to back the trailer into the spot I did. The office staff didn't offer any assistance during the time I had the main road blocked. I will say they were very good on checking me out during that time but it would have been better to get parked and off the street. So I'd say the priorities were not in the right order.JOSEPH P.
Le client n'a pas laissé de commentaire.FRANK I.
Le client n'a pas laissé de commentaire.LANCE W.
Le client n'a pas laissé de commentaire.PAULETTE D.
Le client n'a pas laissé de commentaire.TODD P.
Le client n'a pas laissé de commentaire.Gregory W.
Le client n'a pas laissé de commentaire.Durwood D.
I arrived just before noon Wed June 2, which was when trailer was due per the contract. First thing I noticed was that trucks and trailers were scattered haphazardly behind and in front of the storefront with no indication of where to park, leave trailer or anything. Second, door was unlocked to office, and when I entered the lights were out and no one was there. Opened rear-facing door marked employees only, and again saw no one. Called out, and no response. Another trailer customer pulled up, and he went into the office and found no one. Anyway, he and I removed our trailers, and I left. Later that afternoon I received an emailed receipt from U haul showing a charge for an extra day -- They had logged the trailer in several hours after I left it. This is the worst UHaul location I have ever experienced over many years of using your service.Anthony S.
Answer the phones.LANCE W.
Le client n'a pas laissé de commentaire.JERRYWAYNE B.
When checking in online it would be nice to know that you need to change check in time in order to retrieve key if it is different time then originally anticipatedMatt J.
Le client n'a pas laissé de commentaire.Rolando Michel G.
Le client n'a pas laissé de commentaire.Gunner R.
Le client n'a pas laissé de commentaire.ANDREA D.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.CARA H.
During delivery, the guy/girl acted like she didn't know where I needed to put the trailer. Then acted like he/she didn't know how to unhitch the trailer. There was barely enough room in the back of the location to drop the trailer and safely pull my vehicle back out. Overall it was dirty and just a bad 5 minute experience.ANTHONY D.
Never received a final bill for my rental ,which I am still waiting on.the inside of the truck was fairly clean but the window s and outside was dirty.MICHAEL C.
Moses was very attentive and got me the best equipmentTRACY W.
The young lady on duty was so very polite, efficient and awesome to deal withRICHARD R.
Very good customer service.MOISES L.
Le client n'a pas laissé de commentaire.RICHARD M.
The owner and his daughter who took care of us were kind and helpful. However, he gave as a trailer to haul our car on that had a nail in one tire with a slow leak and another tire was bald. We were not aware of these things until we reached our stopping place halfway to our destination and my husband happened to check the tires. We called U haul roadside assistance and they immediately called someone for assistance. The person they sent was great and did everything in his power to take care of our problem. It was a very stressful situation for us to be in due to their negligence with their equipment.KEN M.
Pick up was fast and easy. Everyone was friendly and helpful. Merci.Helga M.
Le client n'a pas laissé de commentaire.Thomas A.
Worst place ever had it no turn signals dirty inside and what a pig of a trailer I got 9 mi a gallon last one I rented was a newer one and I got 16,1 miles a gallon on my 2500 ram Crew cabTrevor M.
Reservation for a 15 ft truck with ramp and an appliance dolly needed to move appliances. Got there to pick up at 1210pm go in to finish rental paperwork. Find out no dolly what do ever period on site was told just gave way last one. Then no gas in truck. So renting for 4hrs meant nothing. Had to put gas in before I loaded up. And had to go find a dolly so could load truck. Waste of my time. Never will I refer this to anyone to rent from. Why bother reserving when it's still not there for use. Had I of known this location didn't have my entire order as in truck and dolly available wouldn't have rented here. Wasted an hour and a half trying to locate a dolly after clock had started. What should have been a quick pick up and move turned out to be waste of time and money. Angry customer ridiculous unnecessary aggravation to finish off my weekend. Would not give any stars except the lady receptionist was actually trying to be pleasant and felt she was genuine in feeling bad about the whole issue gas and dolly.JULIE B.
Le client n'a pas laissé de commentaire.Erik F.
Le client n'a pas laissé de commentaire.JAMES Z.
Le client n'a pas laissé de commentaire.gerald F.
Moving is never fun, but the staff at both locations were above the call of duty. Many Thanks !!!GARY H.
Very helpful. Fast service was in and outNILA G.
The truck was absolutely filthy. I had to clean the seat and steering wheel. In the day of COVID, you would think they would be careful and clean it. I had a car hauling trailer that they never put the chains on. I found this out after I hauled it from Florida to Texas!'n. The truck had horrible brakes and bounced all over the place. I've rented trucks many times and never had one like this. I felt like I was beat up when I finally made it.DEBBIE K.
Le client n'a pas laissé de commentaire.Rishaun W.
Le client n'a pas laissé de commentaire.GARY L.
Le client n'a pas laissé de commentaire.Eric D.
The front desk person was rude, I was told I could have the truck for 6 hours then was changed to 5 hours but it wasn't ready at the changed time of 10:30. We got there at 11:40 because of the time change and we still didn't get out of there until noon because they were cleaning and prepping it still. I was told I'd get a call initially at 10:15! Never got a call. I had to call only to be told they needed more time. Our truck had been double booked and they told me if I didn't return it by 4:30 they would charge us a penalty even though you all promise a 24 hour rental! I've used Uhaul for years and my experience with this rental was extreme disappointment. The manager was nice but Uhaul tied his hands by double booking. I won't be using this facility again. We now have to rent another day to finish our stuff! Ughhh!KENNETH M.
Brakes did not operate smoothly and pulled hard to the right.Ronald H.
Le client n'a pas laissé de commentaire.JEFFREY T.
Le client n'a pas laissé de commentaire.DOUGLAS P.
there was damage to the car trailer i had to take pics, other then that a very good experience.BRIAN W.
Le client n'a pas laissé de commentaire.ANTHONY H.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.JUAN C.
Le client n'a pas laissé de commentaire.MARYELLEN B.
Le client n'a pas laissé de commentaire.Phillip S.
Very helpful with the rental experienceScott W.
Very accommodating, very nice to do business with.Dennis S.
I had after hours drop off but very small operationDavid O.
Le client n'a pas laissé de commentaire.Timothy K.
I give this location and the staff five starsâââââJohn B.
Le client n'a pas laissé de commentaire.Jessica S.
Super friendly staff. Moses was very helpful.JOHN F.
Le client n'a pas laissé de commentaire.Ryan T.
Dolly ordered, ran out? Replaced with appliance dolly.Joseph N.
Rapide et sympathiqueRoger K.