The cell service was spotty so it was really challenging to check out.SHARON M.
Customer Reviews for Premier Stone Landscape Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very accommodating and friendly serviceMARILYN F.
Customer did not leave a comment.Christopher D.
Customer did not leave a comment.Bradshaw G.
Fabulous location. Wonderful service!!!MARILYN F.
Customer did not leave a comment.Brad G.
this was not the closest location to my desired dropoff location. I actually drove by another location that was several miles closer to the delivery location...Overall pleased with the equipment but the contract process was not well understood by any representatives and the systems were cumbersome for the reps to use..failing graderuss D.
Nothing everything was great and the people were awesome. Thank's u-haul for making our move go smooth.Charles B.
Nothing to improve. The young lady that helped me was very helpful. She explained everything that I needed to know. I would recommend this location over any other.Charles B.
U-haul called me to ask about the return of the vehicle which had been dropped off on a Holiday. The agent took care of my concern and that experience was excellent.Armand C.
If you know you have a renal going out I think it should be cleared of snow. I had to wait an extra 10-15 minutes for the snow and ice to start to melt before I could leave with the truck. But other then that I had a good experience and would recommend to other friends and family.Ashley W.
Customer did not leave a comment.CHARLES S.
Customer did not leave a comment.David H.
Customer did not leave a comment.Christine D.
The staff was very friendly and helpful but the Uhaul policies are terrible. I was charged 20 $for not using the online checkout app afterhours when I dropped off the truck. Well, guess what, there's no wifi or cell service where I dropped the truck off. Also, the reason I used this location is because my original pick up in Jeffersonville, VT did not have the truck that I reserved and couldn't offer my any help. They had no idea how to access Uhaul information and basically told me I was out of luck. So by the time I got a truck from the new location I began moving three hours later than I intended. The entire interaction with Uhaul was terrible. Obviously, Uhaul is just sticking these kiosks in any parking lot they can find and couldn't care less about the customer experience. I will find any alternative I can, next time I need a truck. This was ridiculous from top to bottom.Bradley F.