Évaluations des clients Premier Storage at Hamilton Mill

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Premier Storage at Hamilton Mill

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Michael R. le

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Le client n'a pas laissé de commentaire.

Maiesha R. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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I don't know whom I should complain to, but I found the website VERY misleading. I borrowed the wrong truck because the website listed "Drop Off Location" as optional. And in the process, I seemed to have borrowed an "in-town" truck. I'm sure it's common knowledge for U-Haul employees that "in-town" means you HAVE to drop it off at the same location, but for normal folks who move once in a blue moon, it's a minor detail. Long story short, I borrowed this truck only to find out at the last minute that I WON'T be able to drop it off at a different location. If the website made drop off location as a required field (even if it is the same location), I think it would have avoided a lot of confusion.

Gary A. le

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Le client n'a pas laissé de commentaire.

Eric C. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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To rent your smallest truck for two hours was $72. We should have gone to home depot and it would have been 1/3 of that. Your rates are too high.

Jerry S. le

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The online checking did not work.

Mark K. le

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Le client n'a pas laissé de commentaire.

Laurie B. le

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Le client n'a pas laissé de commentaire.

Carlton C. le

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Le client n'a pas laissé de commentaire.

Wanda S. le

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Le client n'a pas laissé de commentaire.

Byron N. le

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Marie is the BOMB!!!! Very patient, great sense of humor and made the entire experience joyful.

Brian T. le

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The app experience was horrible. Too complicated and took too long

Chandler H. le

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Le client n'a pas laissé de commentaire.

Angelina M. le

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I could not have asked for a better experience! The service was impeccable and I will definitely be using this location again in the future. Thank you for going above and beyond expectations!

Gordon E. le

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Fix the UHaul app. I waited next to the truck I rented for over 15 minutes for approval (according to the app) with the app never saying I was approved. I sent a couple of messages through the app trying to get assistance and no one would reply. I was only able to rent the truck by going into the office and doing it the old fashioned way. I'm unlikely to try renting via the app again in the future, will probably go to Home Depot next time I need one.

Ron N. le

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This was a horrible experience. I tried to use the U-Haul app and it gave me an error saying that my rental had expired which It had not. The Next problem I had was that the phone number that it gave me to speak to somebody nobody answered at. Then I called the one 800 number and sat on hold for 15 minutes and then the person that picked up said I had the wrong department and I was on hold again for another 30 minutes. Then that person said I needed to speak to the appointment people and I was on hold again for 30 minutes it took me over 90 minutes to get my truck. I was very unhappy I will not use you all again

Falih A. le

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Le client n'a pas laissé de commentaire.

Kyle E. le

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Le client n'a pas laissé de commentaire.

Cristofer V. le

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The Agent was really helpful and knowledgeable.

Joseph P. le

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Great customer service! Great experience with our move.

Jerry S. le

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Le client n'a pas laissé de commentaire.

Arthur A. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Dijonanthony G. le

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My experience was great. Recieved all the help I needed. Got my uhaul I wanted & equipment. And my move was smooth.

Tom M. le

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continue as you are today

Annie E. le

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Le client n'a pas laissé de commentaire.

ERIC P. le

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Thank you Jesse and Marie.

Charles B. le

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Reserved truck at drop-off location but truck was double booked by Uhaul. Called Uhaul AFM and they claimed that this was not Uhaul's fault when it clearly was. Spent 2 hours trying to get the correct truck and no concessions were made to right the wrong that Uhaul made. When you book a truck online, make sure a truck is available.

glenn P. le

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Le client n'a pas laissé de commentaire.

Elijah H. le

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Le client n'a pas laissé de commentaire.

Rodney H. le

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Le client n'a pas laissé de commentaire.

Laurie B. le

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Le client n'a pas laissé de commentaire.