Évaluations des clients Premium

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Premium

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Garsha W. le

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I was treated with respect and kindness at this location right away when I walked through the door.

Roman B. le

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Le client n'a pas laissé de commentaire.

Stephanie L. le

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Le client n'a pas laissé de commentaire.

Teaca J. le

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The service was very poor. I made an reservation. We were late to go pick up our items. Waited in line for 30 minutes only to be told they gave our items away. We did not receive a courtesy call, email or text. We went to another location and after an hr we received another truck. We could not get the tow to place the car on top of it. We got another reservation for this tacoma location for a tow. We told them we do not want to pull the vehicle but for it to rest on top. Once we got there they switched us to a tow dolly to pull our vehicle. We asked for assistance and was told by one of the workers they're not allowed to touch the tow dolly and she can direct us how to. We were driving from Seattle to Atlanta. We finally stopped at Uhaul Columbia Mo 70 west where we met John to take a look at the tow. He stated the only thing was holding the car together was 1 strap. The other strap on the other wheel wasnt on anymore and the tire moved. The chains onky had one hook and one was missing. He was the one that told us for $20 more we could've gotten item properly assemble but we were not offered that, even though we explained we were not sure how to even with her pointing out how to put itmes on John at the 70 west Columbia Mo was able to cut the old chain, gave us a properly working chain and fixed the car properly on the tow. And from then smooth sailing. The Tacoma facility needs better training and customer service. I will not use Uhaul anymore after this situation.

terry H. le

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great customer service, will definitely rent from him again!

Demetria D. le

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Le client n'a pas laissé de commentaire.

DEBRA W. le

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I feel my money was milked. I’ve never been changed all these bogus fees in all my history using Uhaul. Highly dissatisfied.

ROSS J. le

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Le client n'a pas laissé de commentaire.

Katie M. le

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Mt experience with u haul was beyond great. I had issues with being able to bring the truck back on time and they really worked with me to make the situation best for myself and them. I only had cash to pay with because my card was locked and they worked with me on that as well. The place was amazingly cleaned and all the staff I felt with was super friendly and helpful. All in all I am great appreciative for everything they did for me and my overall experience was 5 star if not more. Thank you so much for the outstanding experience with your company I look forward to doing business with you guys again soon. Thank you.

Judy H. le

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Le client n'a pas laissé de commentaire.

Jeannie M. le

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The owner was extremely helpful and friendly and the service was top notch.

Mary J. le

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The business was more for mechanics and other vehicle needs. They also took U-haul's in and did rentals. The appearance did not bother us as the folks were very accommodating.

MASON L. le

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I still have not been refunded my deposit. They told me they aren't authorized to give it back only by calling the 1800 number can I get a refund back. This has never happened before.

LASHYRA J. le

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Le client n'a pas laissé de commentaire.

NIETISHULA M. le

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The service was fast and friendly overall nice move....

Thomas L. le

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Le client n'a pas laissé de commentaire.