helpful and respectfulGERALD M.
Customer Reviews for Prepper Joe's Pawn & Gun
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hayward, WI 54843
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was sand on the overhead compartment. No big deal. I swept off. Everything went well. The fluid level of the windshield wash was almost non existent. Roads were a mess. I did get enough out to make to to my destination.MARK R.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Matthew F.
Upon checking out the representative rudely commented on two sheets of plywood in the trailer and told me I had to dispose of them. I told him I'm not going to dispose of plywood that was in the trailer when I rented it. He then said he would not give me a receipt, and that I needed to drop off the trailer at another uhaul location or drive it back to where I rented itâ€¦.which was 7 hrs away. He told me it was my problem because I didn't take pictures of the two sheets of plywood, which I explained, why would I take pictures of plywood that I assumed was uhauls wood left there to protect the floor of the trailer from all the ice and snow. I also assumed that uhaul checks the trailers upon arrival and before renting to their next customer (me)so that being said it solidified my assumption that it was their wood and that it was supposed to be there. And to top off the rude treatment from the representative within 15 minutes of my departure from the location I received an email from uhaul with a $79 fee for cleanup (removal of 2 sheets of plywood) Poor customer treatment!STEVE M.
thank you so much. will be using you again, next week.Mark R.
Le client n'a pas laissé de commentaire.AARON A.
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.RACHAEL K.
The crew at pepper joes were great and very helpful!Edward H.
Le client n'a pas laissé de commentaire.ADAM S.
Fix the headlights so they are bright enough to light the road. Clean the snow off the truck before pickup.Michael J.
The trailer was full of snow when I picked it up. When we shoveled out the snow it was full of frozen dirt and rocks in the grooves in the floor. It was frozen in there and unable to be cleaned out when returned. Not sure if they are going to charge we for returning it dirty when I picked it up dirty.TAMMY G.
Le client n'a pas laissé de commentaire.Karl W.
Le client n'a pas laissé de commentaire.Tony K.
Have more equipment available at the other location in Hayward, WI. Felt creepy at this Pawn/Gun/Adult novelty shop, but we were in a bind and needed a trailer.CHARLES G.
Door handle in truck was loose, and felt like it was going to fall off. At check in was almost charged more than my quote online, he said due to fees, insurance, and miles. I had already entered that all in on my reservation and was given a price, but he wanted to charge more. The facility was closed when I went to return truck, and the return my equipment app didn't work. It wouldn't upload the pictures or find my location. After 30 min of trying I gave up put my keys in the drop box and called Uhaul only to be told I had to return it online. Again said your online app doesn't work properly. Finally they told me they would note my account and I had to call the pick up site today. Just a headache after moving all day! Not a great expirence. Oil light in truck said 0 % life remaining. Glad it didn't break down, the site said I could call if things didn't work, but he wasn't coming to help. Gave me a roadside assistance number to call just in case!Cortney W.
He changed for the one way drop off and not return ing to Hurley. ???? Not happy. Original wouldn't put in the drop off point. He said there would be no problem dropping off at the next location and didn't inform me of extra fee. Hayward location also informed me the the trailer had mixed tires. I said that's nothing to do with me, that's the tires that were on the trailer.Paul L.
Le client n'a pas laissé de commentaire.LEROY Y.
Quick turn in. No problems.Steven S.
Le client n'a pas laissé de commentaire.Mike L.
Le client n'a pas laissé de commentaire.GLENN D.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Rodney P.
Le client n'a pas laissé de commentaire.ERIK H.
Le client n'a pas laissé de commentaire.RANDY K.
Le client n'a pas laissé de commentaire.Pam M.
Friendly and accommodating. A-1NANCY K.
Le client n'a pas laissé de commentaire.ZACHARY W.
Le client n'a pas laissé de commentaire.RICHARD J.
Nothing. A great experience. The men at both pick up and drop off locations had wonderful customer service.THERESA M.
Extra fees not on original receiptJason O.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Ron N.
Brake lights were out on the truck. The owner scammed me into not only paying for the optional coverage, but also an extra day as well as an after hours service fee.CHANCE O.
New tires were welcome and made for easy driving with good control. Owner met us after hours and was great.Barbara S.
Le client n'a pas laissé de commentaire.MARK M.
Le client n'a pas laissé de commentaire.JESSICA M.
Nice peopleYILDIRIM K.
David handled the return portion of the rentals. He was courteous and efficient. I was in and out in no time. Overall; I am very pleased with the entire experience with U-Haul.Robert D.
Le client n'a pas laissé de commentaire.Jon S.
Le client n'a pas laissé de commentaire.LESLIE H.
Le client n'a pas laissé de commentaire.ROBYN P.
Interior was a mess, spilled soda everywhere. I had to clean myself before I could take it cross country.Turner R.
Le client n'a pas laissé de commentaire.BRUCE T.
Le client n'a pas laissé de commentaire.TAMARA K.
I had to request that the attendant hook up and show me how to hook up the trailer and he never checked that the lights worked. I believe it should be automatic that the attendant hooks up the trailer, inspects the lights, etc.Karen R.
Le client n'a pas laissé de commentaire.Bradley D.
Le client n'a pas laissé de commentaire.Dave B.
Le client n'a pas laissé de commentaire.JENNIFER G.
Le client n'a pas laissé de commentaire.James W.
The owner was amazingly nice and great customer service. He was the first to tell us it's 72 hours not 3 days. No one said out loud (yes it was on the contract) that we had 72 hours with the truck, the gentleman here helped us with this.Mark K.
Le client n'a pas laissé de commentaire.ERIC R.
Le client n'a pas laissé de commentaire.STEVEN H.
Smooth and easy pick up and drop off. Friendly staff. Large lot makes it easy to drop the trailer.Steven B.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Thomas O.
Not very easy to get through to customer service at uhaul main office but this location was very helpfulMICHAEL S.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.PRISCILLA P.
Le client n'a pas laissé de commentaire.BRIAN J.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.JOHN P.
Everything was great. The only negative was the store had too many 6' x 12' and zero 5' x 8' [which is what I reserved]. The extra size probably cost me $10 more in gas.DANIEL S.
Le client n'a pas laissé de commentaire.Jeffrey L.
Le client n'a pas laissé de commentaire.COLENE V.
Le client n'a pas laissé de commentaire.DAVID E.
Open at 9:00Patrick P.
Wasn't happy that I had to hook up the trailer by myself. I only weigh 130 pounds and it all I had to lift it off the ground and hook it up. You would think the rental place would do that for youROBERT S.
Le client n'a pas laissé de commentaire.MICHAEL O.
The truck was supposed to be 24/7 pickup as booked through the U-Haul app. The location had it setup as in store pickup and they didn't open until 2 hours after my pickup time.ALYSSA M.
I will never recommend uhaul to anyone. I will never use uhaul ever again.JAMES B.
Le client n'a pas laissé de commentaire.RONALD K.
Le client n'a pas laissé de commentaire.LEE S.
Le client n'a pas laissé de commentaire.Christine B.
Service was professional, prompt, and courteous. Merci.JOHN J.
I was supposed to pick up the truck at a location 20 minutes from my home at 10am on a Friday morning. I was called the evening before at 6pm and told that I had to drive to a location that was over 2 hours away. I had movers scheduled to come on Friday at noon so I had to call and push that back. I also had to find someone to take me on the 5 hour round trip drive. I also had to find last minute childcare for my daughters. This was not the pick up locations fault. This is on U-haul as a company. I was promised one thing then given less than 24 hours notice that I had to alter all my plans.JEROME S.
Le client n'a pas laissé de commentaire.Roger W.
Very helpful & FriendlyEd D.
Keep up what you are doing. Service was exceptional.EDWARD S.
Le client n'a pas laissé de commentaire.CHRISTOPHE M.
Kind and helpful. I would recommend this location anytime to anyone.Diane S.
Truck was great , the owner was short tempered and a whiner and told me not to come back. His staff was pleasant and helpful. But he was a ASSCHARLES K.
Interior of truck was dirty, crumbs on the seat, windows were dirty, cup holders dirty. Truck and tow dolly mechanically worked well, the nylon straps of the tow dolly did have frayed ends which made it difficult to get them started into rachett tensioners. We have used Uhaul equipment in the past and this is the first time we experienced a dirty truck.Steven H.
Le client n'a pas laissé de commentaire.Deanna H.
Le client n'a pas laissé de commentaire.Kathleen V.
I returned the equipment one day early, but was charged 1 extra day, plus an after hour charge, for a total of $50.64. I am not happy, and expect a refund of the $50,64 that was charged to my Visa.JOHN R.
I was charged buy the pawn shop when I picked up the uhaul. I wasn't able to get the truck at 8a.m. like I requested through the app. I was charged more then I was quoted by uhaul.com.JOSEPH G.
Le client n'a pas laissé de commentaire.Steve S.
Can't believe that U Haul allows vendors/subcontractors that offer porn/adult areas within their facilities.Joseph D.
Le client n'a pas laissé de commentaire.DERICK S.
Le client n'a pas laissé de commentaire.SUSAN S.
Le client n'a pas laissé de commentaire.JULIE T.
Le client n'a pas laissé de commentaire.LARRY K.
Le client n'a pas laissé de commentaire.DANA E.