Keep up the good work
Tony K
Customer Reviews for Price Rite Tire & Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Only thing is that Sanders didn't have a car wash - and I was told there was a Uhaul drop off in Window Rock, AZ which would've been closer to my hometown.
Cynthia EVary good location
ADALBERTO VI won't rent anywhere else. They make we feel like I am the reason they are there. Just for my business.
UnderGod MApp was not working when returning the truck after hours. We were technically late due to this.
Cierra LExcellent service keep it up.
Vicky AEXCELLENT.
Franklin jSigns with instructions. Where to park, how to proceed etc
Jeff DFriendly and prompt. Thank you for always having what I need.
UnderGod MVery polite.
Lenora SThe pickup and drop-off was extremely easy. I was greeted with great customer service and the management was very understanding and accommodating, I will definitely be using this location again.
Martha LWe found ourselves needing a truck very unexpectedly. Jeff was so accommodating and we were able to on the road with time to spare. Appreciated the professionalism and exceptional customer service. We have already referred a friend to this location.
MATHEW MI rented a 15' truck from this U-Haul dealer on 9/12 and returned it on 9/14 after only driving it for a total of TWO miles. To my surprise, I was charged $17,25 for 3 gallons of gas. Keep in mind, only drove 2 miles. When I inquired about the charge, the dealer was unhelpful and unwilling to resolve the issue. So I get punished for their incompetence, and their lack of ability to do their job. That or it was a deliberate tactic to take advantage of the truck's vague gas gauge design to deceive the customer into thinking the gas gauge is where they "recorded" it. Not recorded as in an actual photo but instead writing it on paper. I strongly suggest finding another U-Haul dealer with better customer service. This dealer lacks accountability and willingness to help their customers.
Ricardo SDont use them
Jeffrey QTook me over an hour in a half to rent the U-Hal, and the price quoted was no where near what I paid… I had to talk to 4 different people to get help getting the vehicle.
Erica NEverything was great
linda bDelivered back at 5:15 called before 5 but no answer, about 4:50. Got charged an extra 20 which I did not appreciate for after hours return. Got charged for a fill up on gas but picked up the truck less than full. Got charged a cleaning fee when it was as clean as when I picked up. There were a few recyclable items that I left in the cab on the passenger side. Truck drove fine and the service on the pickup end in Oakland was great.
JOHN BWas a good experience overall, no problems. Would appreciate the ability for cruise control.
MIKE CVery friendly and expedient!
Evan BWhen I got to Gilbert Arizona, I had to return the trailer to some hole in the wall place by downtown Phoenix when there was a u haul store within a mile from my location. There are 6", non movable metal cones in the parking lot that you had to be careful not to hit. After you pull into the parking lot, person there tells you to be careful not to hit them. Very inconvenient pick up and return.
Steven KThe location in South Phoenix is unnerving for some. Jeff was great.
Michael LPick up place in Arizona was great. The man was very helpful and made sure our lights worked on trailer. The trailer was in great shape. It had brand new tires. Online reservation and online drop off was super easy….. thanks Uhaul for making our move from Phoenix to Louisiana easier…
Elvin Mabsolutely the worst U-Haul experience I've ever had. They charge me a whole bunch of add-on fees that were completely made up my U-Haul was completely clean. All I transported was a single couch, and they told me that they had to use heavy duty material to clean it out, which was a complete lie, but yet there's nothing I can do about it, they were also extremely rude to both me and my father when we try to ask them what these charges will be Leah to end up costing me $100 plus some in extra fees that seemed practically made up
Allison ATrailer was old and door was hard to open/close
Michael Dnothing gentlemen was polite knowledgeable had everything ready was pleased give him 5 stars price Rite tire and auto center phx
Richard RJust keep doing what you are doing! I always appreciate the focus on the tires being correctly filled and balanced.
Andrew GNot charge me for a full tank when the truck wasn't full to begin with.
Ira HCall and apologize to me. Train your people to deal with the public. And if they are not capable replace them
Ted KOutstanding customer service! The gentleman at the counter was an absolute gentleman!
Andrei CDid share truck pickup for the first time and it worked well
Steve RFriendly, efficient, easy to do business!
Bill IOur advice is "return U-Haul equipment anywhere other than at Price Right Tire & Auto Center" unless you enjoy discourteous, incompetent, negligent no-customer-service. We were negligently overcharged at this location by an arrogant, gratuitously nasty manager (owner?). And be very careful: THIS LOCATION CLOSES FOR U-HAUL BUSINESS AT 2:00 PM.
GWilliam WEveryone was friendly and helpful! Easy access to / from i17
Nicholas CI was giving the track dirty and I got charged for cleaning the truck how is that possible???
Cedric MCustomer care was extremely amazing !!!!!
Dacossta NTwist the chains from trailer to hitch so they didn't spark as we went over bumps. Once I twisted them more we were golden. Twisting helps protect your chains Anda stronger hold. My uncle whom is a mechanic taught me the importance of this.
Amanda Htransmission kept slipping, flat rate fee was expensive already and I was barely $10 short on the gas gauge and got charged $20
Tyler SDon't quote a price and they charge more than you said you would!
Joseph BThis was below par experience. The vehicle had some front facing bumper damage. Return we were informed can be at any place in Tucson. But we were quickly informed that delivery is scheduled and we got scheduled at at a location that was 24minutes away from our home. I requested a drop off location less than 2minutes away from our move. Upon our scheduled location we found out it was not a Uhaul location but rather a sub location that was very hard and not bee accommodating. We had to call Uhaul and request a drop off of cos since there was no staff there to accommodate. This was a less than good experience. I do think I will not be using Uhaul for my next moving experience.
Yvette PFor few potato chips on the floor the Location In Phoenix charge me 40$. And he was not friendly
Eli YI dropped the truck off after hours, so I didn't have a personal exchange with anyone.
Azar BThe trailer had an oily odor and got our belongings dirty
Elliot MI liked the location and the service was great. The only issue I had was I requested it from a different location and UHaul changed it on me. I was going to walk over and get the truck instead I had to find a ride to the new location.
Richard L