Évaluations des clients Prime Group Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Prime Group Storage

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Ken B. le

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Le client n'a pas laissé de commentaire.

Brittany K. le

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Andee was very helpful. She realized that i was overcharged and would continue to be. She contacted the necessary people to see how to properly help me. Andee is the only reason why my view on uhaul is not completely tarnished.

Jaren Ciara B. le

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The entire shaft for the blinker was completely broken so we had an unsafe travel

William S. le

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This location and staff are fabulous. Will use them again. I didn’t have a good experience with calling U-Haul directly however.

Sergio P. le

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Le client n'a pas laissé de commentaire.

Daniel K. le

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Very nice person to deal with. AAA+++

John W. le

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Le client n'a pas laissé de commentaire.

GREGORY B. le

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Wonderful experience.

Arnold B. le

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Le client n'a pas laissé de commentaire.

Deborah L. le

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Andee was excellent. I have used the Jonestown location in the past. I'll be using W. Clemmonsville in the future.

Amy M. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Carl K. le

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Le client n'a pas laissé de commentaire.

Anissa C. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

fRED j. le

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Management was friendly and very customer-oriented. Facilities are clean and well. Plus the rates are very competitive.

Jessica W. le

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The previous renter had smoked cigarettes in the cab of the uhaul and had used the cup holder as an ash tray. Cab smelled of cigarettes and ash was obviously in the cup holder. The people at the pick up location apologized profusely but did not offer any discounts for the inconvenience. I had also reserved an appliance dolly but was disappointed to find out AT pick up that they did not have any. No attempt was made to contact me prior to pick up to let me know that I would need to make other arrangements (this apparently should have happened from Uhaul, not the pick up location). So I ended up having to rent an appliance dolly from another location. They DID call uhaul customer service to find out where the closest appliance dolly could be rented. So there is that. Apologies were made, however, no discounts were offered for my inconvenience. I returned an hour earlier than was scheduled & was told at that time that the cut off was at 3pm for uhaul services (my scheduled drop off time was 4pm). They were short handed at pick up and drop off. I'm sure most of this was all circumstance on the behalf of the pick up location, but they were clearly flustered. Perhaps their morning just started off crappy and the day didn't improve. The truck itself (other than the cigarette smell and ash) was fine. The rest of the situation was just pretty lackluster and bit frustrating to have to orchestrate an appliance dolly without having to pay for mileage by using the uhaul to pick it up and drop it off (which I ended up having to pay mileage to drop the appliance dolly off in the end anyway, which is a bummer).

peter d. le

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Drop off. lock box..worked

Mary B. le

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Le client n'a pas laissé de commentaire.

James R. le

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Le client n'a pas laissé de commentaire.

FRANCIS B. le

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Le client n'a pas laissé de commentaire.

LELAND K. le

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Le client n'a pas laissé de commentaire.

Jonathan T. le

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Le client n'a pas laissé de commentaire.

KENNETH K. le

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The office was closed when I dropped off the truck. Location seemed clean and secure.

Janet S. le

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20ft truck needs immediate servicing..windshield wiper blades are scraping metal on glass..lower left plastic panel or left rear of truck is torn outward an could result in injury to anyone or another auto. Windows inside and out are filthy..It's very apparent UHaul does not care about the truck or its customers..The whole truck was very dirty with shoe prints on windshield. I have been renting moving vans an trucks for 30 yrs..U Haul has some if the worst..Service your vehicles..tires,oil,washer fluids, its not the storage places or location of pick has NOTHING to do with YOUR Product responsibility to service or do UHauls job. Nov 15 2017.. Winston Salem..NC

Albert D. le

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Nothing.

Doyle Y. le

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Le client n'a pas laissé de commentaire.