Évaluations des clients Prime Storage Jeffersontown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Prime Storage Jeffersontown

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Catherine J.
Évaluation :

Have the newer 10ft trucks that have USB jacks built-ins to use because not everyone has a round portable USB Jack as a substitute. I end up with a dead phone in under an hour and if something happened to me where I was unable to help myself what am I gonna do?

Jerome M.
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I suggest that the rental rep be required to view the vehicle with the renter for existing damage prior to leaving rental facility and for damage to be documented on a form. I had concerns with existing damage but it seemed the rep was reluctant to preform a walk around. She did but there was no documentation of damage. Other than that the experience was overall satisfactory.

Catherine J.
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I needed immediate storage for my belongings which worked out but I only wanted a 5x8 but the price of a 10x10 is way too expensive. Even at $129.XX for a 10x10 I can't afford it come next month and grateful for the free month availability this month, in October. I'll have to move them coming November while COVID is still around looking for work.

Aaron L.
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Le client n'a pas laissé de commentaire.

Rebecca E.
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Le client n'a pas laissé de commentaire.

Elmer S.
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N/A

joseph B.
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

Carol L.
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Le client n'a pas laissé de commentaire.

Nanci M.
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Can't enlarge final receipt to see if any refund. Would prefer all closure completed onsight before I left grounds with receipt. This was only a few hrs/distance use but had it been longer I think that should have happened, Didn't seem busy? Reception very pleasant however.

Gustav N.
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Le client n'a pas laissé de commentaire.

Robert B.
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Absolutely no parking. There were only 5-6 parking spaces total, and they were all in use. Had to park in the driveway and notify someone that the vehicle needed to be moved. The return process was simple, the employee was great, just NO PARKING. Thank goodness I only had a 10 foot truck.

Mweshama K.
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Le client n'a pas laissé de commentaire.

paige L.
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Everything was great

ken K.
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Le client n'a pas laissé de commentaire.

Dino K.
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Kayla was very kind and professional

Jennifer P.
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When I returned, the female rep was very friendly and professional. She made it an easy return process at the end and emailed me the receipt as expected.

Debra P.
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Very nice and clean and very nice employees

Gerry O.
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Le client n'a pas laissé de commentaire.

David H.
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GM was nice

karly M.
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Le client n'a pas laissé de commentaire.

diane A.
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My card was debited for the wrong amount.

Shirley M.
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Le client n'a pas laissé de commentaire.

john H.
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Terrible customer service. Was held on hold for over 30 minutes twice. Rerouted numerous times. Went to 3 locations to find truck needed and wanted. Online portal is difficult to use and doesn't have real stock on vehicles apparently.

Thomas W.
Évaluation :

Complete dumpster fire. From not being able to rent on they scheduled due to system problems, local site then rescheduled for next morning... show up next morning and no truck available. Reason given "they" messed up and changed something. Ended up having to rent two different trucks from two different locations to get moved... worst customer service experience ever... will definitely find alternatives in future...

Demetrius F.
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Next time, don't charge me for 1.7 miles cause that was the distance from the house to the drop off point. Super pointless & stupid

Joseph S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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