Customer Reviews for Primeaux Mitsubishi LLC
(Concessionnaire U-Haul dans le voisinage)

108 évaluations

15309 S Memorial Dr   Bixby, OK 74008

(918) 364-4562

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(918) 364-4562

15309 S Memorial Dr
Bixby, OK 74008

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Aucune photo disponible
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great experience

Cheryl L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Outstanding staff at both pick up & drop off, no wait, everything in order, friendly. 100 % positive experience!! Thank you!

James H. 
Évaluation :
5

They were easy to work with and got the paperwork done quickly.

Steven H. 
Évaluation :
4

I am a man over 70 years old. The last I rented a I haul no one helped me hook up and didn't have an automatic jack do I had to lift and do everything by myself I gave have surgery on my shoulder and other health issues. This time a man came and helped me do everything and made sure my brakes was working. this how it should be. Merci.

Darrell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
1

You charged me for gas after I had already filled it up the amount I drove there's no way after filling it up at the Quiktrip across the street that you had to fill it back up

Brett S. 
Évaluation :
5

Easy as the ABC's. The truck was ready when I got there and could leave my vehicle there that I drove in. Will rent again there if needed.

Larry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BROOK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aarick W. 
Évaluation :
2

I have rented the uhaul for years and this was my worse experience. I rented 2 uhaul trucks and the woman did not inform me they did not have any moving quilts or equipment in the trucks nor did she ask me if I needed it! I got to the storage and had to drive back to Bixby to get those items while paying for movers at 20 an hour waiting! I will never recommend them to anyone!

Diana E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Very fast.

GIDEON B. 
Évaluation :
5

I'll never go into town to pick up my I haul again! Love the location and large lot to get my equipment. I'll be back!

Brad H. 
Évaluation :
5

usual professional rental exercise.

Garry M. 
Évaluation :
3

The facility was closed during normal open hours both days I drove to drop off the rental.

Shayne G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AJ B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIDEON B. 
Évaluation :
4

The fuel level on pickup was incorrect. I took a picture of it. I only drove 22 miles and I put 3 gallons of fuel in the truck prior to return. The bill says you also put 3 gallons in. I am disputing the additional charge and would like to be contacted.

Richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charity C. 
Évaluation :
5

Can't think of a thing

Kevin P. 
Évaluation :
5

They were excellent!

JoAnn H. 
Évaluation :
4

I filled the gas tank back to exactly what I had it at when I picked up the uhaul, but was still charged for gasoline. Very disappointed. It may bot have been a large amour charged, but it still wasn't right.

Clint G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wesley J. 
Évaluation :
5

All went very smoothly. Truck ran great. We are still in "move mode" so we already have another truck scheduled in two weeks.

Loyd B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA H. 
Évaluation :
5

Not much one could do to eliminate all problems, but we did lose the trailer (5 x 8) running lights that prevented us driving at night.

Bill M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne M. 
Évaluation :
5

Newer truck but obviously rented by some non- drivers. Staff was accommodating in walking around truck with me noting minor damage before I drove off. This dealership has always been very good to work with and it has been appreciated.

Christopher T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shemarr T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john R. 
Évaluation :
1

Bting the u haul truck to the customer. Customers should not be needing to walk across the road themselves to try to start several trucks since the workers dont know which one to bring out. Ridiculous lazy fucks.

Eduardo S. 
Évaluation :
5

Truck had over120000 miles was slow to merge on highway. Had difficulty climbing hills. Ramp hard to push in to cllse.

William P. 
Évaluation :
5

Nothing. Everyone was great and accommodating. The truck was clean and worked great. Location to my home is very convenient as well.

Christopher T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey T. 
Évaluation :
5

Great experience! Will definitely use this location again for U-Haul needs and would definitely recommend! (Have actually already recommended!)

Melissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Missing a couple blankets.

William H. 
Évaluation :
5

The door on the trailer was out of adjustment and needed lubrication. To close the trailer door, you had to forcibly lift the handle to get the closing tabs to properly engage the other door.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith E. 
Évaluation :
5

excellent service

Jeffrey F. 
Évaluation :
4

Directions to this location indicated it was on the east side of the road. Eyes are searching for where to enter only to last minute realize the vehicle lot for U-Haul was on the west side. Had to find somewhere to turn the big truck around and cross a busy highway to head north again. This could use improvement.

Melody B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherri S. 
Évaluation :
5

Very easy pickup with courteous staff, we will be back to rent uhaul at this location in the future

ANN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan B. 
Évaluation :
3

You miss lead by your 19,99 $ truck rental with gas, mileage, taxes, and fees I ended up paying 60,00 $ dollars said an done

scott P. 
Évaluation :
5

Great people, great service.

Bill C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAX T. 
Évaluation :
4

Nothing to do with where I picked up the equipment. The truck rode so rough that broke multiple items. It didn't matter what we did, fast, slow. It was the worst truck I'd ever rented

Andrew G. 
Évaluation :
5

Great service.

Iain P. 
Évaluation :
5

Great service.

Rebecca P. 
Évaluation :
2

My experience with Joanne at this location was absolutely the most outstanding customer service I have ever encountered.

Linda W. 
Évaluation :
3

We were 10 minutes late returning the training because we were trying to park. The employee said he was going to charge us an additional 20 $. But during the conversation he said he wouldn't and we could have kept it until Monday. Then a week later I get a text saying I owed 21,78 $ because it was late. I called 800 U-Haul and waited on hold for 20 minutes to get someone who sent me to another person and was on hold for another 20 minutes. He was able to delete the additional charge. Overall this was very time consuming. The u haul app is very difficult to use. It took a while to complete the quick check in.

Joanne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
3

The process took a really long time and the agent helping wasn't very friendly.

Tiffany M. 
Évaluation :
5

The staff was friendly, fast and observing all the mask wearing recommendations. Perfect transaction, highly recommended!!

Mike T. 
Évaluation :
5

Put some gravel down at the lot on the West side of Memorial so the customer doesn't have to drive through mud to hook up a trailer.

Cliff P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david S. 
Évaluation :
5

I had to move a refrigerator and the uhaul rep advised me to get a larger truck with a ramp instead of a pickup truck. That was great advice! I couldn't have moved the fridge without it! Thanks and very fast service too!

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann L. 
Évaluation :
5

Deffinitly recommend Primeaux U-haul on South memorial,Tulsa, Ok. to everyone. Very nice ppl.

Michael J. 
Évaluation :
1

Two and half hours trying to pick up the rental because I was trying to use the contactless delivery that didn't work then the guy had me looking for three trucks that wasn't available. Was charged twice for one rental and now I have to wait for a refund.

Lori E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer W. 
Évaluation :
5

Great location for our Church. Equipment was clean and worked as described. We will rent here again.

David R. 
Évaluation :
5

staff was very helpful

John S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

amber S. 
Évaluation :
2

Very poor customer service

Ashley B. 
Évaluation :
5

Joanne was very helpful even on Sunday ( A-day they are out of the office). She was very professional, polite, and I truly felt she went above and beyond to assist with anything she could. I highly recommend Primeaux Mitsubishi, Joanne is Awesome and has one of the best attitudes I have ever experienced, Thank You!

Joseph B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shelly F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerald F. 
Évaluation :
1

We had the worse experience. No dolly and we were charged for two days.

Neville F. 
Évaluation :
2

Site was online pick up only. Pulled up just before 10 to pick up the truck. Web site was down for 20 minutes for "routine maintenance". Sat on hold for all of it and more trying to check out my truck. Finally got a live person about the time the site came back up. Thankfully I didn't hang up as there was no instruction on where to find the key box. About 40 minutes behind, I got my truck and was able to complete my move. Check in was a slow and tedious process, but not nearly as bad as getting the truck. Thankfully UHaul still provides good, dependable trucks at a good price despite their customer service flaws.

Mike R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandy E. 
Évaluation :
4

Clean the cab of the truck

Justin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL W. 
Évaluation :
5

The first location i was scheduled to drop of the truck in Jenks, wouldn't take the car trailer. I was sent to a location in Tulsa who had a difficult time checking in the trailer. I spoke with the field supervisor Jerry who said he would take care of it. I was told to bring to the Mitsubishi location. They were very helpful.

Laura B. 
Évaluation :
4

There was trash in the bed of the truck and the inside was dusty, covered in dog hair and smells like a dirt dog. But it worked for what I needed after I cleaned out the back. Customer service was good on pickup.

Curtis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

The lady who helped me was very accommodating and friendly. I could not have asked for a better experience. Thank you!!

Esther S. 
Évaluation :
5

Very friendly and accommodating reception. Nice people, best ever haul experience.

Rockwell F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kahlil S. 
Évaluation :
4

Waited for more than ten minutes in a reception area to speak with an employee who handled the U-Haul. Twice I was told she would be with me in a minute or two. Communications here were very poor. Once things got straightened out the return went very smoothly.

Francis S. 
Évaluation :
3

This location was extremely helpful and accomodating to the situation we were in. Very friendly, gave us some waters - - A+++!! I could not have been more impressed in turning the truck and trailer in to a location. It will be extremely hard to match the service provided by Primeaux Mitsubishi!!

Jenny D. 
Évaluation :
5

They were professional and polite. I had to call them to resolve an issue with returning the trailer to my final destination.

Leonard W. 
Évaluation :
3

I told the guy I was going round trip but he only chargedme for one-way mileage. I was charged an additional large amount upon check in. I don't mind paying what is due, but I would have preferred being notified BEFORE the additional charge was debited from my account. It made my balance overdrawn and I'm very careful about my finances and would have preferred to be notified of additional charges!!

LYNN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF H. 
Non reviews have been submitted for this location.

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