Customer Reviews for Print-n-Post
(Concessionnaire U-Haul dans le voisinage)

213 évaluations

15640 NE Fourth Plain Blvd Ste 106   Vancouver, WA 98682

(360) 718-5540

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 10h am à 1h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(360) 718-5540

15640 NE Fourth Plain Blvd Ste 106
Vancouver, WA 98682

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 10h am à 1h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

There were papers left in the cab from previous renters (left in the windshield) and what looked like animal feces in the bed. And the after hours process took a while … in the cold. But other than that, the guy that checked me in was super nice and friendly!!

Kimberly F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Was very e-z and efficient, helped me accomplish all I had planned.

Lawrence A. 
Évaluation :
3

The truck made a weird noise when backing up

ALAN W. 
Évaluation :
5

Great equipment, well-maintained, and a positive check-out and check-in experience. First-rate.

Gary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLGA NABIL E. 
Évaluation :
3

Fix your app! It does not accept photos which makes returns impossible. It took me over an hour to return my truck today for that reason.

Jack M. 
Évaluation :
5

Extremely helpful with all my questions and concerns.

CHELSEA LINNETTE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherry M. 
Évaluation :
5

The Uhaul representative who I worked with was very nice and helpful with both check out and check in. I will definitely use this location again the next time I need a truck.

LOREN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ladonna S. 
Évaluation :
4

My issues weren't with the site but rather UHaul's process.

Leland I. 
Évaluation :
5

I've used U-HAUL several times this month alone and i would highly recommend them for any job you would have that involves moving items. The associates are very kind and professional at what they do and I myself will continue to use U-HAUL for all my moving needs.

TERRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYNETTE IMELDA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B. 
Évaluation :
5

When I arrived I was told they had no truck under my name. I showed the sales lady my email confirmation. She again looked in the computer and said she didn't see anything. I said, oh please don't tell me that I have movers scheduled soon. She went into the back to get a manager who was in a meeting.. He made a phone call and straightened everything out. But it was very stressful for me!!

RITA D. 
Évaluation :
3

Too expensive for weekend use with in town miles.

Barrinder S. 
Évaluation :
4

Truck engine seamed pretty rough at startup.

ANTHONY DONAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TASHEANA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lennie V. 
Évaluation :
5

So nice to do everything from my phone! Very efficient and easy.

JULIE ANNE O. 
Évaluation :
2

We reserved a truck. A representative caked two days later stating the customer was not brining it back. I said I rented a truck before and asked if I could keep it another day and they said it was already rented. They told me the guy has refused to bring it back and he will be added to the do not rent again. A few days later I called another representative and they got me a truck at another location but failed to tell me that I had to do everything on the website because the place didn't open until 10 even though they told me the truck will be available at nine. I put a damper on my whole entire move especially since I had everybody available to start working at nine and I had to pay them.

ERIC S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYDNEY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

V R. 
Évaluation :
5

Make sure that the customers knows to sign into the u-haul app when returning after business hours.

ODELL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen M. 
Évaluation :
2

Your truck was dirty and had dangerously bald tires. Also, the online pick up is pretty time consuming. Some of that could have been done ahead of time. None of this is the fault of print and post. They were not even involved.

Delfin E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

The truck outside was very dirty including the windshield and front grill. It was hard to see with the filth on the windshield and mirrors. The inside smelled like cigarette smoke which was terrible.

DANIEL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS K. 
Évaluation :
5

Such nice staff and very accommodating. Many thanks for a job well done! Jody

JODY H. 
Évaluation :
3

Make sure the return works correctly I Waited outside trying to return the truck following the guidelines on the phone for over an hour !

GUSTAVO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICAH C. 
Évaluation :
4

The staff should be prepared to assist with problems checking in. The self check-in process is cumbersome and annoying. Especially because we have rented uhauls so many times before. It definitely did not save time, as promised.

Catherine B. 
Évaluation :
1

did a mobil pick up.... it was absolutely horrible. it took forever to get approved, the customer service for uhaul was awful!

MARIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES A. 
Évaluation :
4

I found Mr. Dion to be pleasant and helpful, even in the morning hours of work. This man is what sells your product. If if wasn't for him U-Haul would be just your average rental place that rents out your line of product. Attack Dion.

DUANE EDWARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry M. 
Évaluation :
5

Dion was helpful. Other staff easy to deal with

Emerson E. 
Évaluation :
3

Over charged

TRACY ANNETTE G. 
Évaluation :
4

The customer service rep on the phone had an attitude and was not attentive to the details I shared. I got to the store and the details were incorrect and no reservations were made. The rep at the store Sam was very sweet and helpful. Customer service representative are the image of the company. She needs to be trained better

JOSHUA N. 
Évaluation :
1

I was charged a fee for cleaning the vehicle and as I see it, I washed the window so I could see out of it. It was cleaner when you received it then when I received it

KRISTAL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorna C. 
Évaluation :
5

Dion was very nice. He went above and beyond his duties.

Rafael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie H. 
Évaluation :
4

Parking lot is busy with crossing traffic

Aldo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davis F. 
Évaluation :
1

This is the second (and last) time renting from this location. The first time I used the van for 11 miles and I had to put 3 gallons of gas in, so it clearly wasn't full again I got it. I mentioned this when I returned it but got nothing more than a shrug of the shoulders. Nonetheless, I went back a second time. This time before leaving the parking lot I checked the fuel gage and told the guy in the store that it wasn't reading full. He told me he would give me a credit. This time I had to put in a little over 8 gallons for 68 (mostly freeway) miles. The original guy wasn't in the store but I mentioned it to the new person and she typed away at the screen. When the receipt was emailed to me, there was no gas credit. So next time I'll try Budget.

David W. 
Évaluation :
5

Free dolly?

GEORGE S. 
Évaluation :
5

The initial verification process using the app was slow. It would be nice if more of that could be done in advance.

John H. 
Évaluation :
5

Clean interior of equipment when previously used with animals dogs cats etc

Jesse T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uriah R. 
Évaluation :
5

Very nice people to work with

Dan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasy S. 
Évaluation :
5

No comment at this time.

Armando F. 
Évaluation :
5

No changes are needed, the staff do an EXCELLENT job of processing the forms needed and do it quickly and are very courteous!

Donna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Nothing- this was an excellent rental experience. Truck was ready on time, clean, in good condition and had no issues.

David R. 
Évaluation :
5

The overall experience was outstanding and the van was a breeze to drive... very few miles on this vehicle and still had the new car smell. I would!n't hesitate one second to return and rent the same vehicle from the same location should the need ever arise. Thank you U - haul for the great experience!

Dwight H. 
Évaluation :
4

The POS machine was horrible, the store should invest in another. Otherwise the store was clean and the employee was friendly and knowlegable.

Helen D. 
Évaluation :
4

There was an issue with billing as I was charged for 2 days when I only had it for 1, but the area manager benjamin did an excellent job resolving it for me.

Matthew P. 
Évaluation :
5

It was quick and reliable and the staff was doing ther job and it was Affordable Thank you so much . Anthony m ??????????

Kayla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis Z. 
Évaluation :
5

Excellent service

ALLEN M. 
Évaluation :
4

I filled up with gas after using the cargo van for 7 miles. It took 3,84 gallons!!! So either your vehicles have terrible gas mileage or I ended paying for the previous drivers gas

David W. 
Évaluation :
5

Service was fast and friendly. My experience needed no improvement.

Frank V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne T. 
Évaluation :
5

A great experience all 'round.

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davis F. 
Évaluation :
5

Thank you for good customer service, and everything was excellent I always use your service

DULCE D. 
Évaluation :
5

Nothing! Nice staff, great service!

JULIE D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan H. 
Évaluation :
5

No improvement necessary. Very professional. If I need to rent a truck again this place is who I will always use. Thank you, Judy Lane

Judith L. 
Évaluation :
4

No, I had a great experience

Carole P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherilyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roseanne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

The sales girl was awesome and very friendly

Chanyalew T. 
Évaluation :
4

nothing

Carol S. 
Évaluation :
5

Check out the equipment more often. The truck needs new wiper blades and the door pull up door needs some work done on it. No fault of the dealer. They were fantastic

Lomand P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim B. 
Évaluation :
5

Keep up the great work. Thank you.

DANIEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodney R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy C. 
Évaluation :
5

Don't charge for mileage. Tell all customers to fill up tank. You were more expense than Home Depot

kathy B. 
Évaluation :
5

Dion and his staff are fantastic. ! He went above and beyond to provide a rental truck on very short notice on a weekend. Nicely done !

Doug B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vasiliy K. 
Évaluation :
1

I was told that the dolly and moving pads were in the truck but were absent and ended up getting charged for equipment i didnt use.

devan R. 
Évaluation :
2

The location was closed for several days even though normal business hours were posted. I had no idea if my drop off was recorded in the system. Your website couldn't find my account or transaction. I received several calls days after the drop asking if I had returned the tow dolly. The uncertainty of being charged for late or missing equipment was cause for great anxiety. I will never again rent another product from u-haul and drop it off at another location.

Clark J. 
Non les évaluations ont été soumises pour cet établissement.

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