Évaluations des clients Professional Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Professional Services

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James C. le

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Hidden in breezeway hard to find. It looks like I was charged $5.00 for drop off? Drop off was two days early.

Mikel E. le

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The air conditioner of the truck was not working and we didn’t get any compensation for that...

Luis S. le

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I returned this truck with the same amount of gas I took it with and they still charged me $30 to refuel this guy is a thief at this location and I will never use it again or send anybody that way. I even made sure I put the gas across the street so I can just return the truck on time and he still charged me for it. Definitely not a place to recommend and when I called he told me take it up with Uhaul. Horrible service!

LEWIS P. le

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Person in charge at the location should be working in a farm (with pigs and cows), he doesn’t know what customer care or good manners means.

ANA A. le

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Le client n'a pas laissé de commentaire.

QAMAR H. le

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Le client n'a pas laissé de commentaire.

HUSNAIN M. le

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Le client n'a pas laissé de commentaire.

Betsy U. le

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He is hidden in the back secondary strip mall area it would be good if they would let him put a UHaul sign on the outer part of the strip mall, but he answered the phone quickly and gave me accurate directions so Great Job.

kwame W. le

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Attendant was not friendly.

JOSEPH TONY L. le

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Johnny R. le

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This is for the next customer: make sure you take a pic of the fuel gage and check it with what is written on the paper. They didn’t match and I got charged for fuel.

jeffrey W. le

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Le client n'a pas laissé de commentaire.

Mauricio C. le

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Le client n'a pas laissé de commentaire.

Joel J. le

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First I was given a truck with no A/C and with mechanical issues. I exchanged for another one and within a few miles the box / cargo container started to give a cracking noise at every turn i made and the A/c stopped working just like the first one. I am a business man and do not have time to deal with this nonsense. I kept the last truck only because I was working within a 20 mile radius, otherwise I would cancel the reservation. I would never use that location again nor recommend it to anyone.

Vincent M. le

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Clean the truck

Justin D. le

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Le client n'a pas laissé de commentaire.

Bryan S. le

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ease help me break down this bill I’m confused. Also I was told over the phone by a U-Haul agent I would be getting a 50$ credit because I signed up for mobile pick up Saturday at 7:30am and the location never set it up for me to pick it up at 7:30am and I had to wait till 9:20am to pick up my truck and lost out on time and that’s why I had to rent the truck for two days because I had a timeline to load per the association so I feel like I should get more than 50$ discount. Cheers,

Miguel Q. le

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uhaul was total CRAP EXPERIENCES! Place was ok. Under staffed!

Samuel S. le

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E-mail said van would be ready for pickup one hour before reservation but it wasn’t ready until 20 minutes before pickup. Inside of van was disgusting - looked like it hadn’t been cleaned. Ever. Horrible smell coming from A/C was unbearable. Had to shut off A/C and roll down windows. Drop off was easy.

JUAN R. le

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Le client n'a pas laissé de commentaire.

Phillip S. le

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Great Location, Great Owner / Manager . Really Nice people, Just felt Comfortable the Whole time !!

Trevor K. le

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The owner/operator of this location was very rude and disorganized. The vehicle we rented had a low tire warning on it that had not been fixed. I am not likely to ever use this location again and I will recommend to all my friends and family via social media that they would be better off using a different location as well.

Kellie W. le

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Le client n'a pas laissé de commentaire.

Khanh D. le

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The reservation was really confusing. I went to the place that I reserved the truck from but the didn’t have my reservation. They sent me to a new address - got there and the shop was so strange. There was a meat freezer, ice cream freezer, random stuff on sale. The outside was a mess, it looks like a junk yard with uhaul signs and carts in the mix.

ROMEL P. le

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Le client n'a pas laissé de commentaire.

kalvin M. le

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Le client n'a pas laissé de commentaire.

steven A. le

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No improvement comments, but the owner was EXTREMELY helpful and flexible. I was moving my recently deceased father-in-law's belongings and I had multiple changes of trucks and trailers because I was not sure what I needed. I was anxious about driving over a thousand miles with the truck and trailer and the Uhaul owner was very helpful and accommodating. I was very very pleased with his level of service and understanding.

Phillip S. le

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Le client n'a pas laissé de commentaire.

Dustin M. le

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The guy answered his person cell phone said he wasn’t there to jus leave my 4x8 enclosed trailer there , what if someone stole it? Then I would be liable ? Not professional at all. Couldn’t even understand him .

Qamar H. le

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Le client n'a pas laissé de commentaire.

Joe S. le

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Le client n'a pas laissé de commentaire.

David V. le

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Le client n'a pas laissé de commentaire.