Customer Reviews for Prospect Party Shop
(Concessionnaire U-Haul dans le voisinage)

35 évaluations

5314 Prospect Ave   Kansas City, MO 64130

(816) 298-9263

Location Hours

  • Lun - dim : 9h am à 9h pm

Services dans cet établissement :

Pour nous contacter

(816) 298-9263

5314 Prospect Ave
Kansas City, MO 64130

Services dans cet établissement :

Location Hours

  • Lun - dim : 9h am à 9h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

These people gave me my Uhaul on empty and then charge d me 100 dollars for bringing it in empty

SHARRELL P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kathryn T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lauren R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey M. 
Évaluation :
1

The location is in a liquor store in the hood! The system was failing. They do not print receipts . My rental contract did not close until 5:00a when I dropped the vehicle off at 7:50pm. With no receipt.

TERRI A. 
Évaluation :
2

This location was poor; the gentleman working was OK in customer service. He did not perform checks of the vehicle, lights, cleanliness, nor loading proper moving blankets and dolly as requested.

NICHOLAS A. 
Évaluation :
4

Make sure all associates know where the keys are and how to get them thank

keith C. 
Évaluation :
1

Kept trying to overcharge me and took more money multiple times

Kalee P. 
Évaluation :
4

The car hauler was missing the wires needed to connect the lights

CHRISTOPHER R. 
Évaluation :
5

Everything went smooth wasn't any problems

Timothy W. 
Évaluation :
5

My experience warrants no improvements

Kia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK D. 
Évaluation :
1

Customer service was poor. He had an attitude when I picked up the truck and when I dropped it off. Never gave me a receipt/contract. He said someone stole his dolly and that he wasn't going to charge me for it. He ended up charging me for a dolly, furniture pads, and insurance, and I didn't purchase any of those.

Lucas M. 
Évaluation :
1

Everything. Customer service needs to be way better. I understand the neighborhood but don't nobody wanna be treated like shit.

Zirleshia C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lakeisha S. 
Évaluation :
1

I will Never use this company again!

barbara W. 
Évaluation :
2

Took one whole hour to get the truck.

Arif T. 
Évaluation :
3

Better customer service and accurate information would have been nice

Richard W. 
Évaluation :
2

Dropped the truck off at 9:47 PM, but did not get checked in until 12:46 PM the next day, costing me an extra 40 $.

Russell B. 
Évaluation :
5

The tablet could work a little better but other then that it was fine

Jessica W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn M. 
Évaluation :
5

The services rendered was adequate. Will patronize next time.

Oluseye A. 
Évaluation :
4

No complaints! I was assisted by a knowledgeable associate.

CLARAISE H. 
Évaluation :
2

Very Unprofessional

victor M. 
Évaluation :
1

I was over charged my card was charged more then my paper work said

Marcelette W. 
Évaluation :
1

They charged me for equipment I ordered but was not made available to me. They put my payment through twice and when they refunded the money for it they didn't even refund the correct amount.

Courtney W. 
Évaluation :
4

Customer care was well handled.

David P. 
Évaluation :
1

This location should not be a UHAUL affiliate. It is in a questionable neighborhood. As a woman, I would not feel safe going alone. I had reserved a truck, dolly and pads. They only had the truck which was dirty and almost out of gas. I didn't get a picture of the dirty truck because I just wanted to get out of the neighborhood. My reservation was for 9am. I arrived on time but the clerk working was unable to help me. I had to wait until 9:30 for the clerk to arrive. I then had to travel to the location I had originally requested to get the other supplies. They was very busy so we waited in line there. The location I picked up the other items from was very accommodating and apologetic for my experience at the other location. You need to keep your customers safety in the forefront!!!

Janna P. 
Évaluation :
5

Keke did everything she could to make my experience the best it could be! She deserves a raise.

steven R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tiara G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Zakiyyah L. 
Évaluation :
5

quick and easy rental they take care of you

Dion W. 
Évaluation :
1

This was the most unprofessional experience I've ever had. They were late 30 minutes then said I used more gas than was even in the vehicle. I was overcharged100,00 $

Camille M. 
Évaluation :
1

The pick up location was a liquor store in a very dangerous location and there were already drunk people coming into the store at 10 in the morning to purchase more alcohol. I felt very uncomfortable. The poor lady at the pick up had no idea what she was doing and it took me 30 minutes to get the uhaul. I thought for at least 10 minutes this whole thing would fall through and I'd be left without a Uhaul. It was just a very odd experience overall. To the lady's credit she was very nice.

Lauren M. 
Non reviews have been submitted for this location.

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