Customer Reviews for PRS Enterprises
(Concessionnaire U-Haul dans le voisinage)

1 383 évaluations

503 E US Hwy 80   Forney, TX 75126

(972) 552-5264

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(972) 552-5264

503 E US Hwy 80
Forney, TX 75126

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONARD W. 
Évaluation :
5

I wasn't able to lift anything at the time which I expressed and both on the day of rental & returned I was assisted and I really appreciated that.

Kayla M. 
Évaluation :
5

Nothing service was great employees were professional and friendly

RHONDA C. 
Évaluation :
5

Top shelf. Very helpful and professional.

SHAWN M. 
Évaluation :
5

Stay open later

LARRY W. 
Évaluation :
3

The truck drive horrible had to drive 2 hours with steering wheel nearly halfway turned and by the time I got on the highway to move it was too late to unload and return truck. Steering wheel was sticky could've been cleaned better.

LAJETTA W. 
Évaluation :
5

I've used and drove your trucks often. They've all been excellent except for the last one. Cracked windshield and it sucked up a quarter of a tank of gas just by stepping on the gas pedal. 1/4 tank of gas to roll out in and immediately had to stop at Walmart for gas. The team in the office make a great team, I liked that. The lady that checked me in at the yard after hours should get a raise. She made my first time returning a truck after hours a very good experience. Keep up the good work team, but next time I want a better truck and some gas lol

VERONICA T. 
Évaluation :
1

Could never get hold of the actual Uhaul place. Had to reserve via Uhaul 800 number. Reserved a 26' but got a 20'. Door would not close right, no wiper fluid, wipers was no good, they wanted to charge me stuff we did not want like dolly and padding. Owner of place was rude to my wife when returning the padding and dolly. Owner was getting mad at her own workers. Would not rent and i would not be getting a uhaul truck again.

DAVID R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan M. 
Évaluation :
2

The owner of the store made it VERY clear that we were an inconvenience when trying to rent a car carrier on a Saturday without a reservation. Luckily the assistant was very helpful and made the process much easier. The owner should have just taken the day off if it were that big of a deal to rent the carrier out. It took her assistant 5 minutes and we were out the door.

MICHAEL M. 
Évaluation :
5

Nothing. People were very friendly and helpful.

David B. 
Évaluation :
1

Staff was not friendly at all. The van was dirty, had a drink or something spilled on the floor. Drink can in the door.

Rene L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Nothing! Everyone at the facility was very professional. Ever time I need to rent a piece of equipment it's always available and if they don't have it then they will accommodate me.

CHRISTOPHER G. 
Évaluation :
4

Cleaning the equipment better.

LEVAR B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RENE TASHAWN L. 
Évaluation :
5

Everything was good. The only concern I have is to do the return on your phone. I returned the vehicle back to the location, and dropped the key in the lockbox. I went home to do the return on my phone and discovered after viewing the video that I needed to take pictures of the returned vehicle inside and outside. It was to late then the truck had been returned and locked. This matter should be more customer friendly!

WILLIE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGIL W. 
Évaluation :
4

We were totally satisfied with the service and vehicle.

FLOYD LEE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela L. 
Évaluation :
5

Very friendly and helpful! Everything was explained clearly. Don't see any need for improvement.

JOSE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES O. 
Évaluation :
5

The windshield washer fluid was empty on the van. Meant to let them know but forgot.

Darcy M. 
Évaluation :
5

The lady that assisted me was great! I had to keep moving my pick up time back since the movers were really late. When I finally picked up the truck I was rushing to return it by 5pm. She checked on me so my car would not get locked in and was so kind.

Nancy E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark P. 
Évaluation :
5

The process was very fast and very efficient very professional and exactly the price quoted

Laura H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIchael Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELBERT S. 
Évaluation :
5

Highly professional, very good customer service, compassionate, willing to help us with our issues, and went above and beyond to make our experience a great one! I am grateful for them helping us out and highly recommend them to anyone seeking a moving company.

LEONARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOYD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY B. 
Évaluation :
4

Be more clear about check-in process. The fact that it is online.

ROBERT S. 
Évaluation :
1

I reserved a 26' truck and they rented it out. No one called to tell me that it was not available. I took a 20' truck but I could not fit my large TV and living room set so I had to sell it. Then moving help by uhaul is such a joke. One canceled on me and the other didn't even show up. I would love to get my money reimbursed for such a stressful and horrible experience with this move.

Marco T. 
Évaluation :
5

Got truck loaded and Temp Gauge indicated motor overheating. Turned it off..took a break and put 1 full gallon of water in coolant overflow reservoir. No problems after that. Smooth Adventure and Shawna at store ROCKS!

HERBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SONIA V. 
Évaluation :
5

Staff was friendly. Everything was quick & easy. Will definitely use this location again.

CYNTHIA R. 
Évaluation :
5

The staff at this location were very friendly and efficient. The truck was old but it functioned properly, was clean and it did the job.

ROXANNA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK I. 
Évaluation :
5

Everyone was helpful and worked quickly to get the paperwork finalized and get me on my way. Will definitely use this location in the future.

SANDRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS C. 
Évaluation :
3

I was told the gas tank was full and I needed to turn it in full. It wasn't full but 3/4. It cost me an adl 37 $to fill it up before my trip. Can of truck was filthy with food in the seats.

Diane H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY S. 
Évaluation :
1

I wont recommend you as a company period. You as a company are corrupt and horrible. I received a faulty truck and appliance dolly that is horrible and you moving help is garbage. All they need was ruin my furniture. Then I was delayed from a truck malfunction. I liked the lady that worked in forney but I will not ever recommend my friend who moving were going use you but I made sure they did. You will be out of business eventually.

TORKESCHA S. 
Évaluation :
5

Thank you for everything!!

JENNY J A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KADEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
5

The costumer service is very efficient, the price are good ,it was a nice touch to put blankets to protect the furniture, thank you very much for everything.

JENNY J A. 
Évaluation :
5

You were great

SUSAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORDERO S. 
Évaluation :
5

Location owner is extremely friendly and kind. Definitely will do business here again.

DESHAWN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN S. 
Évaluation :
5

Great thanks

EZEKIEL I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMITT P. 
Évaluation :
5

Have a non smoking in trucks. I had To stop & wipe mine down cause the smell was making me cough.

SUSAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Micheal G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATOYA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RISE A. 
Évaluation :
1

Said she wouldn't charge me to bring in the truck a little later but charged me anyways. I initially wanted to rent the truck another day but She wanted me to bring the truck in before 4:30 because they had someone that was renting the truck that day. She charged me for a full day when i could have rented another truck from another company. Now i have to spend an additional money to reserve another truck. Very bad customer service and not an honest business.

Latoya J. 
Évaluation :
4

Excellent staff, very friendly & helpful

VICTOR N. 
Évaluation :
4

Back was not as clean but I used cardboard to cover the floor so my stuff would not get dirty

ISABEL H. 
Évaluation :
4

They were very friendly and helpful at checking in & helping me extend my rental. When I dropped off there was a line waiting they told me they would take care of it and I could go ahead and leave & they would send me a receipt.

Sid K. 
Évaluation :
5

Things seem fine you're a very busy place!

RODNEY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS U. 
Évaluation :
5

Stay the same, nice, and helpful.

JERRY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN B. 
Évaluation :
5

Great customer service and very helpful on the truck information.

ANTHONY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mica L. 
Évaluation :
5

Good all around.

QUENTEN H. 
Évaluation :
2

We knew this location had no service personnel on Sunday but were told we could do a self service drop off using the online app. When we arrived, the gate was closed but not locked. We opened the gate and proceeded to follow the apps self service drop off instructions. A middle aged Hispanic man came out from the garage/storage building and told us they were closed and to leave. He was quite adamant but I proceeded to unhook the cargo trailer and take photos per the instructions. He told me he was going to call the police. I told him that would be fine. As soon as I started taking the photos per the drop off instructions, he disappeared and closed the garage/storage doors.

RONALD A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERWIN H. 
Évaluation :
3

Over charged my account 100 $

STEVEN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELBRA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CALVIN B. 
Évaluation :
4

Nothing. Hayden provided excellent customer service and was professional.

BUDDY H. 
Évaluation :
5

The staff are always friendly and helpful.

WILLIAM G. 
Évaluation :
3

Had to call week later to get my invoice.

SCOTT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARL H. 
Évaluation :
5

Very friendly staff

IVAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYANDRE F. 
Évaluation :
5

What a great experience of customer service. I would recommend this group to everyone

JERRY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT E. 
Évaluation :
4

Reliable , courteous and all went smooth

HOWARD G. 
Évaluation :
1

No direction, no clear drop off instructions.. was told I had to bring it back to same location at certain time only to arrive to locked gates ..and charged extra 45 mins/miles to return to this specific location with nobody in site to recieve the drop off from me.. very inconvenienced and out money by this whole situation..this location needs serious management reorganize of its process and service.

MICHAEL B. 
Évaluation :
5

Nice staff and good inventory. I recommend them!

CALVIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KILAND B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM C. 
Non les évaluations ont été soumises pour cet établissement.

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