Évaluations des clients PSB Auto Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de PSB Auto Center

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Coulter A. le

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GREAT service

Andy C. le

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I reserved 5 days in advance. They day before they called me and couldn't find a truck for me. The shop in Grass Valley said they'd try but never called me. So I went to the shop I'd ordered it from on Maltman. He bent over backwards and had nothing but trouble from the main office who returned the one truck he had but the computer wouldn't allow him to rent it. He was on hold for ever and was finally to told to call someone else, who was able to fix it. This guy saved my move fighting Uhaul all the way for me. He should be employee of the year. Thanks

Allen K. le

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He did not unhook the trailer for me. . I thought you folks did this. They did at the Main St office and then hooked it back up so that I could take it to the Maltman location.

Sarah H. le

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Le client n'a pas laissé de commentaire.

PATRICK B. le

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Le client n'a pas laissé de commentaire.

Kevin A. le

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We found a crack in the tow dolly that I know I didn’t put there so I was concerned that I was going to be charged for it. I am in a super careful driver and the drive went super smooth and I drove the 55 mile an hour speed limit that you are required to drive when towing a trailer so I know I definitely didn’t cause that crack. Thankfully I wasn’t charged for it.

Encore E. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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The gentleman who worked with us had everything ready for us and our time there was short. I would only recommend the tire pressure be checked and set. There was a range of 3 psi. While that is small, I'm a little bit of a perfectionist.

James M. le

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Have cash on hand so people Can get their deposited back. It's ridiculous that I have to wait for a cash deposit by mail. I'm. I was counting on getting my deposit back.. Now I'm stranded without enough gas to get to where I'm going. Thanks...

Ryan B. le

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Le client n'a pas laissé de commentaire.

christopher J. le

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The truck was extremely dirty and he gave me an insurance plan i didn’t ask for normally on one way rentals I get extra miles Incase of emergency he didn’t give me any.

EDGAR P. le

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Owner very professional

Joylene P. le

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I think he was new. We wanted to upgrade to a larger truck and he said he was off work at 3:30 and not coming back. Because of that I will have to go back twice (400 Miles round trip) to pick up things that would not fit in to the 10 foot truck. Truck we got only had 1/4 tank of gas. We had to stop along our way to get gas.

jacob P. le

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There is no u-haul signage to identify the location. I waited for 10 minutes for someone to come into the office. I finally asked one of the mechanics in the service bay who said "I don't do the U-Haul". he made a phone call and came into the office long enough for me to hear him say "there's someone here from U-Haul" and he walked back into the repair shop. The office person acted like I was inconveniencing him. asked if I was early for the drop off. then went to use the restroom before assisting me. I also don't appreciate being used to distribute your inventory. I had scheduled to drive to Colfax. I attempted to drop off in Colfax and was told that I had to deliver the rental to Grass Valley, and then get charged for the additional fuel it used getting to Grass Valley. Not a happy camper here.

Micheal H. le

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Le client n'a pas laissé de commentaire.

joseph B. le

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Le client n'a pas laissé de commentaire.

Shauna F. le

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Very friendly and thorough-

STEVE P. le

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First time I was at this Uhaul, seem like very nice people.