Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Helpful friendly great attitude to customers. Im SO GLAD I found this place
JOHN Z
Évaluation :
3
Have equipment in the location where you rented it
David K
Évaluation :
4
Le client n'a pas laissé de commentaire.
Russell S
Évaluation :
2
The safety chains were not attached properly and they loosened up and started dragging on the roadway during my drive. Whenever I changed lanes the chains hit the reflectors on the road, and then they slammed upward into the trailer. My suggestion is perhaps to have a second person to verify that any equipment being towed is attached properly and securely. I also recommend that someone should carefully inspect that trailer before it is rented out again.
JOSEPH V
Évaluation :
5
Great office staff! Very friendly and efficient.
Carla C
Évaluation :
5
Le client n'a pas laissé de commentaire.
ronnie J
Évaluation :
5
always very polite and helpful. my favorite u haul
Steve e
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sheldon E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beverly L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald W
Évaluation :
5
Rien
Todd M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany V
Évaluation :
5
Excellent experience, friendly and inviting equipment was very clean and seemed to be well maintained. It was a pleasure to deal with these nice people
Steven S
Évaluation :
5
Good experience
Thomas R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny R
Évaluation :
5
Customer parking area
Leo h
Évaluation :
5
I am very satisfied with this business.
Dan L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert F
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dan B
Évaluation :
5
You good no change needed
roger S
Évaluation :
5
The drop off process was easy and quick. Everyone was very helpful and friendly. Fortement recommandé!
Jon S
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas B
Évaluation :
5
Nothing. They are the best!
Mark D
Évaluation :
5
You know it's a very wonderful place to do business they go up and beyond what they need to do and they're very informative you're very lucky to have them God bless
john g
Évaluation :
5
Thank you all so much for a great experience your kindness and hospitality
NATASHA B
Évaluation :
5
Le client n'a pas laissé de commentaire.
SCOTT K
Évaluation :
5
Lady in the office was great to deal with. Excellent service and top notch
James H
Évaluation :
4
The trailer was in great shape and the tires were new and the hydraulic brake system worked effortlessly through the mountains. Our trip went smoothly and was very cost effective! I would certainly recommend U-Haul to anyone moving!
cindy m
Évaluation :
5
can't think of anything at this time .
ron s
Évaluation :
5
Nothing. The two employees (office manager and Marco) that I dealt with were the most efficient and courteous I can ever remember. Seriously. They were knowledgeable, helpful, and a joy to work with(in what is an anxiety ridden purchase).
paul l
Évaluation :
5
Le client n'a pas laissé de commentaire.
steve r
Évaluation :
5
Everything was above expectations
Friendly , professional and organized
Joel D
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN D
Évaluation :
4
Note windshield wipers needed replacing, everything else was great!
Fred L
Évaluation :
5
Love this place. Only place in town I will ever rent from, highly recommend
Shane W
Évaluation :
5
Very easy to drop off and the agent at the desk was friendly and helpful. No issues!
MICHAEL B
Évaluation :
5
Staff is very friendly and efficient. Very easy to pickup and drop off.
Mark H
Évaluation :
5
Love this location.
Shane W
Évaluation :
5
Le client n'a pas laissé de commentaire.
doug j
Évaluation :
4
Helpful friendly staff
fred c
Évaluation :
5
Le client n'a pas laissé de commentaire.
kathryn m
Évaluation :
5
The office personnel was very friendly and we were greeted with a smile. Picking up the truck was a breeze. Was in and out of store in less than 15 minutes
Lucille I
Évaluation :
5
Outstanding Friendly service and exceptionally fast in paperwork.
Debra G
Évaluation :
5
Nola was absolutely fantastic!! Corporate office had changed our puck up location to Ft Myers about an hour away. We went to the local office and Nola got on the phone and had a truck available for us at their location in no time She is a professional and an asset to U Haul!
Darlene B
Évaluation :
5
Le client n'a pas laissé de commentaire.
David H
Évaluation :
5
Nothing, excellent service.
mark D
Évaluation :
5
Excellent service. Very helpful and polite.
Joe C
Évaluation :
5
There should be a pin thru the hitch with a lock on it to keep people from stealing the whole trailer.
terry p
Évaluation :
5
Excellent service Equipment ready when I arrived. Fast service. Highly recommend.
cameron l
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanithia B
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Expérience générale
Évaluation :
5
They were great and cared about the user experience.. Highly recommend
Grant L
Évaluation :
5
Great people to deal wit
Sean f
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dru M
Évaluation :
5
Friendly and helpful staff.
Martin P
Évaluation :
5
Le client n'a pas laissé de commentaire.
John M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ron Z
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stuart C
Évaluation :
5
Très bien
Robert S
Évaluation :
5
Le client n'a pas laissé de commentaire.
David W
Évaluation :
5
Effortless return process.
Lisa S
Évaluation :
5
Le client n'a pas laissé de commentaire.
patrick m
Évaluation :
5
Nothing. Very professional
Victor K
Évaluation :
5
Staff was very nice and everything was great!
Beverly L
Évaluation :
5
customer service was fast, courteous . I was really impressed with service and the rental.
GEORGIA W
Évaluation :
4
Le client n'a pas laissé de commentaire.
Anthony m
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK G
Évaluation :
5
Le client n'a pas laissé de commentaire.
mr d
Évaluation :
5
Le client n'a pas laissé de commentaire.
andrew w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gissette R
Évaluation :
5
Le client n'a pas laissé de commentaire.
mark w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim W
Évaluation :
3
I was using the vehicle for movies and furniture so but the the cab was dirty that hadn't been vacuumed out for a new vehicle It was pretty dirty inside the cab however everything did work smooth The amount of gas that was marked down on the sheet versus what was in the truck was different they never made an offer to rectify the situation still charge me the full amount for mileage instead of a little bit of a break to make up for the whoever had the truck before we lied to them about how much was it as I took a picture before I left the yard and took a picture and I brought it back Cindy was not very kind to work with she was on the phone the whole time I was there with other customers which I understand but somebody else in the back office should have been able to come in accommodate me as she was dealing with billing which should been done from the back office just my thoughts as a business owner
kevin p
Évaluation :
4
Great friendly service
wayne s
Évaluation :
5
Lee at at desk was extremely helpful
steve r
Évaluation :
4
Better directions as to the exact location of the office.
Jim D
Évaluation :
4
Le client n'a pas laissé de commentaire.
KAYONDA F
Évaluation :
3
Le client n'a pas laissé de commentaire.
dan b
Évaluation :
5
great location keep doing what your doing
Robert S
Évaluation :
5
I chose this location based on the positive reviews it had received. Lee and team were extremely friendly and explained all the necessary steps for this particular rental. Lee's professionalism is yet another reason why I will continue partnering with this location. If you're going to rent from uhaul in the Punta Gorda area, do yourself a favor and work with this team. You won't regret it.
William K
Évaluation :
1
Le client n'a pas laissé de commentaire.
TANDI L
Évaluation :
5
Le client n'a pas laissé de commentaire.
John P
Évaluation :
5
This U Haul location is great. I have rented from them several times and I have never had an issue. I would recommend them to anyone.
CLAIR H
Évaluation :
5
We have used this location 3 times. Always excellent service. The workers are very friendly and make you want to come back.
denise s
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry L
Évaluation :
5
Le client n'a pas laissé de commentaire.
carol h
Évaluation :
5
All excellent, staff very helpful, professional and caring.
Jorge H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Casey M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori A
Évaluation :
5
Le client n'a pas laissé de commentaire.
CJ V
Évaluation :
5
Everything worked out great
Patricia A
Évaluation :
5
Very professional staff.
Al E
Évaluation :
3
Van showed F on gas gauge when I picked up. Drove 27 miles and went to fill up with gas. Stopped the pump when it reached 5 gallons. This was a small van. 5 mpg? No, it just wasn't full when I picked it up. Mentioned it at drop-off. They didnt seem to care.
David K
Évaluation :
5
Everyone at both locations were wonderful. Couldn't ask for a better experience would recommend them to anyone I will be back for more of their service. Thank you very much U-Haul.
Dennis M
Évaluation :
5
Very helpful, nice and prompt.
kenneth f
Évaluation :
5
Le client n'a pas laissé de commentaire.
James O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Billy B
Évaluation :
5
Awesome experience! Our best at a U-Haul yet!
nathaniel w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad M
Évaluation :
5
Le client n'a pas laissé de commentaire.
tim r
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEJANDRO R
Évaluation :
5
I used this facility for over a year to store my cargo trailer and was very happy with the service and the facility.
Dianna N
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Expérience générale
Évaluation :
5
Merci
james l
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Expérience générale
Évaluation :
5
Easy in and out, good surface to park on. Very helpful staff and friendly. Felt it was very secure, never had any loss or damage. No damage during hurricane Ian very safe.
ROBERT L
|
Expérience générale
Évaluation :
5
Great staff and easy process, i will recommend them a..
mayeza v
|
Expérience générale
Évaluation :
1
Our trailer was moved several times while in storage and ultimately located in a traffic area where it was hit and damaged. The manager said they are not responsible but would " look" at an estimate and may assist us with the repairs.
mark h
|
Expérience générale
Évaluation :
3
Unit door very difficult to work even after maint staff worked on it. A back strain. Inside, the walls were in disrepair. Staff said they would be fixed, but did not happen in 3 weeks. Staff were friendly, informative, clear with rules and finance expectations. Would do business again, but suggest they focus on maintenance and equipment organization.
walter g
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don S
|
Expérience générale
Évaluation :
5
Came down for storm work, they accommodated me and i was able to park my trailer in a secure lot at midnight on a sunday. Their rates were better than every other place I checked, and the staff was wonderful. Had an open trailer and peace of mind that none of my equipment would go missing, fantastic service and great security
Sean R
|
Expérience générale
Évaluation :
5
Great facility. Great staff.
Kathleen W
|
Expérience générale
Évaluation :
5
I was completely satisfied with thereasiness with any help needfed was promptly provicedc
James B
|
Expérience générale
Évaluation :
5
Good clean storage unit
Richard H
|
Expérience générale
Évaluation :
5
Thanks, see you in the future.
Steve
Steven H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa B
|
Expérience générale
Évaluation :
5
Great to have additional parking space fir all the vehicles around the storage lockers to have more room for our trucks. Staff always wonderful.
deborah b
|
Expérience générale
Évaluation :
5
Best storage experience ever.
Tim M
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Expérience générale
Évaluation :
5
Too many vehicles parked everywhere and difficult to manover around
ANTHONY M
|
Expérience générale
Évaluation :
5
Absolutely fantastic staff and easy process!
Matthew R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phyllis M
|
Expérience générale
Évaluation :
5
The staff was always friendly and helpful will definitely use again.Thank you !!
RUBIN F
|
Expérience générale
Évaluation :
5
Love this storage facility, Bobby your awesome! Thank you guys very much. Much better than the new guys
DARRICK G
|
Expérience générale
Évaluation :
5
Typically, I do not provide comments on stuff like this, but...Bobby and crew were great! Very accommodating, communicative, and responsive on our last minute storage needs. Would definitely use them again, and highly recommend utilizing their services and storage facilities.
charles m
|
Expérience générale
Évaluation :
5
I was there over 2 years and very pleased with the service and the people.
ED B
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori M
|
Expérience générale
Évaluation :
5
Great people..i drove one houe to get there becouse it was souch a great place
TONY C
|
Expérience générale
Évaluation :
5
The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!
vickie s
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Expérience générale
Évaluation :
5
Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!
Matthew O
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kate M
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Expérience générale
Évaluation :
5
The owner and his staff is do nice. Great folks to work with.
TIMOTHY W
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Expérience générale
Non les évaluations ont été soumises pour cet établissement.