Évaluations des clients Putnam Lake Garden Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Putnam Lake Garden Center

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David S. le

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The owner of this business was extremely rude. He did not care that I was having difficulties accessing the keys for the vehicle (they are contained in padlocked boxes). He said that he didn't have time to deal with me, told me to call UHaul, and then left the location. He eventually returned and assisted me after borrowing a cell phone (neither his cell phone or his computer worked). In all it took over 45 minutes to get the keys to the truck. He evidently does not care about his customers, or his UHaul business. Will definitely tell others to avoid this location.

James G. le

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I spoke with Don upon arrival at rent center. Told him I did not order or need dolly or pads. He assured me they were removed from order. I called uhaul center after seeing these items still on order. I was assured that they would speak with Don to confirm what I said. My gran-daughter is moving and I have told her DO NOT us UHaul they rip you off.

Kara B. le

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Le client n'a pas laissé de commentaire.

Mike G. le

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Your system for registering and using smart phone absolutely sucks! Terrible

Tyler F. le

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Le client n'a pas laissé de commentaire.

LASASHA P. le

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Inform customer's of the mileage fee ahead of time. Real shady pick up location.

Amber J. le

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There was no paperwork to walk away with. However, the gentlemen that helped me was so amazing, friendly and helpful, nothing else mattered.

Matthew C. le

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Le client n'a pas laissé de commentaire.

paul W. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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No issues other than the initial pickup!

john M. le

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Le client n'a pas laissé de commentaire.

Mike C. le

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Nothing really, except make clear to folks that you schedule pick ups by appointment at this location. I called ahead of time and it was no issue for me. Others may not, unless they know. But it was a good experience and I would definitely recommend the location to others.

MATTHEW T. le

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My phone didnt have data service at the location so it took 1.5 hours to get the truck since it was an unmanned location. Going to another location that has service wouldnt allow me to do it because of the gpa location requirement. unmanned sites with poor service should have wifi available.

Kendal C. le

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We didn't have reservation and they were able to find us a cargo van close to where we lived in short notice.

christine C. le

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Horrible customer service, no hello, good morning or Thank you.

Dan V. le

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Rented pickup for 24 hour period.Did self pickup 7 am sat returning sat at 8 pm & app wants to charge me for 2 days.Was told a service rep will contact me in 48 hours.

Ronald B. le

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Le client n'a pas laissé de commentaire.

Philippe H. le

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Everything was great. Don was excellent.

Nicole C. le

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My preferred location was 10 minutes from my house. This location was 50 minutes from my house so it was a major inconvenience to drive so far to pick up the truck.

Nicole L. le

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Le client n'a pas laissé de commentaire.

Nicole L. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Louis W. le

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over the course of four days and the day of rental I asked for a one way rental I even gave the rep the address of the drop off location . when I returned the truck I found that the rep had rented me the truck as a round trip which ended costing me nearly 200 dollars more than I had budgeted would not return or send others to this location

Harold P. le

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Self pickup is a disaster

John D. le

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Le client n'a pas laissé de commentaire.

Sturm A. le

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The gentleman that assisted us was helpful, prompt and courteous. The price was reasonable and the location was super convenient. Will us this service location again!

Les M. le

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Le client n'a pas laissé de commentaire.

Meredith D. le

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Le client n'a pas laissé de commentaire.

Diane A. le

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Great truck

John Z. le

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Service was great. everything was quick, professional and courteous Thanks for all your help

MICHALEA W. le

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fix the truck, got hot on us on the way out to colorado and also get a stand alone u haul shop instead of having it inside other businesses that can get in the way of representing your name. It became a big hassle to pick up our truck and then it was disgusting inside from previous people smoking in it.

Kathryn D. le

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Le client n'a pas laissé de commentaire.

Stephen T. le

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Le client n'a pas laissé de commentaire.

Lois L. le

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Don should simply continue what he's doing. He runs a very friendly, professional, accessible location...a very positive experience for us!!

steven T. le

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Le client n'a pas laissé de commentaire.

Lisette D. le

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Don went above and beyond....from having the van warmed up for us upon arrival, to coming to our rescue when I accidentally dropped our house key into the key return box at the end of the day. He was there in a jiffy to save our day. Fantastic customer service. Brand new fleet of vehicles. Highly recommend Don's franchise!!

Norberto (Rob) B. le

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Le client n'a pas laissé de commentaire.

Norberto (Rob) B. le

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Le client n'a pas laissé de commentaire.

Norberto Rob B. le

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Le client n'a pas laissé de commentaire.

Norberto B. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

Cindy M. le

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Le client n'a pas laissé de commentaire.

amy C. le

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none this place was amaxing. he was great had tge truck warmed up when i arrived!

Perry T. le

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Le client n'a pas laissé de commentaire.

Moises F. le

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Le client n'a pas laissé de commentaire.

RICHARD S. le

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nothing

Ann marie C. le

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I will never rent from U-Haul and will NEVER recommend them. In fact I will make sure I tell others to avoid them at all cost. It is ridiculous what we had to go through just to pick up and drop off the vehicle and then to get charged an additional 30.00 fill up service fee and a fuel sales fee of 32.73...NEVER AGAIN This is a rip off and a scam. DOL NOT RENT FROM U-HAUL.

John B. le

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Le client n'a pas laissé de commentaire.

chris L. le

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Le client n'a pas laissé de commentaire.

Joan M. le

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Not a thing!! This was the best rental experience I've ever had! I rent alot of cars mostly but i have used UHaul every time I've moved(that's 20x). Excellent!

don C. le

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Le client n'a pas laissé de commentaire.

Leonard B. le

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Don was great!

Michael I. le

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Le client n'a pas laissé de commentaire.

clayton H. le

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VERY NICE PEOPLE TO WORK WITH

andrew B. le

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Le client n'a pas laissé de commentaire.

Norberto B. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Excellent service. Very responsive. Called me to assure me rental is available and all set to pick up. Will rent again when the need arises.

Justin V. le

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The person that ran the shop was very rude. He got an attitude because I called and said I was running a few minutes late. I had the courtesy of calling and the guy said he was waiting on me. If the place can’t fulfill the orders with out a problem they shouldn’t be doing. Very disappointed in these sub contracted locations they are very unprofessional.

Robert F. le

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Free coffee!

mark D. le

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Don the owner a 5 start gentleman very helpful man kudos to him

PETER S. le

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I had made my reservation over the phone to pick up the truck in Brooklyn and drop it off in Danbury, CT. I asked what the cost would be if I kept the truck 1 additional day and was told 19.95 and that it would be no problem. The next morning I received a call from a dealer in Paterson NY saying I had to get the truck to them as it was rented to go out. Not good communication within the company and to me the customer.

WILLIAM S. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Everything was super smooth thank you

Mary M. le

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Le client n'a pas laissé de commentaire.

Kathleen R. le

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This was the easiest rental I have ever done!! The truck was very, very clean!! The owners are professional, friendly, and knowledge about their variety of vehicles available!! 5 stars all the way!!

Peter S. le

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Smooth transaction. Very professional.

Alistair S. le

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Don was great! Thanks for an easy pickup!

MARY S. le

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Le client n'a pas laissé de commentaire.

JOHN C. le

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Le client n'a pas laissé de commentaire.

anthony C. le

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We had a bad experience with the previous location with our rental. They changed the order the day before and ruined our plans for our move. The owner at Putnam Lake Garden Center saved uhaul from a complete disaster. Unfortunately he didn't have the size truck we needed, but he was very helpful with getting us a truck within a very short time frame. More Uhaul owners need to learn from his example.