Évaluations des clients Pyramid Tire

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pyramid Tire

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Frank D. le

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Le client n'a pas laissé de commentaire.

Theresa B. le

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Le client n'a pas laissé de commentaire.

Nick B. le

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Le client n'a pas laissé de commentaire.

Janice M. le

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I reserved my truck close to where I needed it. BUT when it came time to pick it up, I was given a location past two other U haul locations, including the one I reserved from. This created EXTRA mileage that I didn't need or expect. Nice ploy if your trying to make more money and not really service the public. All employees I encountered were friendly, helpful and considerate.

Robin W. le

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Le client n'a pas laissé de commentaire.

Ty S. le

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Le client n'a pas laissé de commentaire.

Vanessa B. le

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Le client n'a pas laissé de commentaire.

Yuki P. le

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Very professional experience working with the U-haul employee at the location. Everything was efficient and we were able to complete the transaction easily.

Scott L. le

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This Uhaul location needs working heat in the building. It was very cold in there.

jeffery W. le

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All was fine

RUBIN R. le

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Had to drive truck with an 18" windshield.

Thomas B. le

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U-Haul New Jersey was very disorganized I wouldn’t recommend U-Haul in New Jersey I had to pick up the truck in one location and I had to pick up dollie and another location

Francis C. le

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I was charged a cleaning fee of 25 dollars for a little dirt in the truck bed . No not a lot of dirt just one broom sweep . Absolutely ridiculous

Brima K. le

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Waiting time is long.

Christopher B. le

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My pickup time was 9 am but no came until almost 9:30 which was unprofessional. Also no one was there when I went to drop off around 1 pm.

STEPHEN A. le

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Nothing! The guys there were awesome!

Yuki P. le

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Ordering Via mobile phone was quite easy. Everything went well and will definitely rent again thank you.

katherine B. le

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Mia was very knowledgeable and pleasant ..Will definitely use this location again and recommend

Wilma T. le

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Le client n'a pas laissé de commentaire.

Ruth M. le

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Please check the back of the trucks. I stepped on an nail and it hurt like hell. Also, truck had no AC, you could not go beyond 60 at times without feeling like the truck was going to break apart; and last but not least the check engine light was on most of the trip. Please inspect your vehicles, that would save customers a lot major headaches.

Christopher B. le

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Pyramid Tire provided the best Uhaul experience I've ever had. The customer service, equipment, and staff were all amazing. I will only use this location moving forward!

Robert T. le

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Le client n'a pas laissé de commentaire.

Denise B. le

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Excellent customer service!!! Highly recommend!!!

rebecca H. le

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The front desk help was unprofessional. She gave me a hard time about the dolly.

nadia J. le

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Marcus and Kita were great helping me with my rental. They have great customer service.

Andrew A. le

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This was my frist time renting an u haul truck.The process was very simple, I was in and out of store in less than 10 minutes .Customer service was great.

Tina C. le

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Le client n'a pas laissé de commentaire.

Christina A. le

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I think the customer should not be responsible for determining the mileage. The mileage should be read by the worker before and after to determine true accurate mileage. Advertising 19.95 on the trucks is deceiving.

Sharon B. le

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Le client n'a pas laissé de commentaire.

Tyshawn W. le

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Le client n'a pas laissé de commentaire.

Ken T. le

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The representative at this location was excellent. She explained everything thoroughly and had me in and out of there in no time. I would recommend this location to anyone.

Michael W. le

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Le client n'a pas laissé de commentaire.

Shantaye F. le

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Le client n'a pas laissé de commentaire.

MARCUS H. le

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More knowledgeable reception.

John P. le

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Very prompt and friendly.

BOBBY H. le

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Le client n'a pas laissé de commentaire.

NICOLE N. le

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It’s very dark at this location and you can’t see the address nor signage from the street.

DEELLA W. le

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I was very satisfied

Diane T. le

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Le client n'a pas laissé de commentaire.

Karen T. le

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Nothing keep up the good work!

Shanika S. le

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Le client n'a pas laissé de commentaire.

John S. le

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Convenient drop off location to my new home. Easy drop off.

ALCUS S. le

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Very professional

Myshia J. le

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Le client n'a pas laissé de commentaire.

Cristin K. le

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If I could rate the two representatives 6 out of 5 stars, I would. I went to the wrong UHaul location for my pick up. The first gentlemen I talked to was gracious in trying to identify the problem of why I wasn’t in the system, and he called the UHaul contact - who had already gone home for the day - to come back, which she did with such pleasantness and professionalism. Both these employees were kind, helpful, courteous and just beyond wonderful.

Gregory C. le

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The uhaul interface requires that you upload pictures of your drivers license from your own cell phone, however there is very poor cell service at this location making that impossible

JANE D. le

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We rented the truck from 10:00AM-1:00PM Monday, April 4, 2019 and were told the rental rate would be 19.95. I would very much like to know how the rate jumped from 19.95 to 36.78 before taxes and other charges when we only went approximately 12 Miles total. That's almost 17.00 more than we were quoted!!!!!! I would like a VERY GOOD EXPLANATION FOR THE ADDITIONAL $16.00 ALONG WITH A REFUND TO MY BOYFRIENDS CREDIT CARD!!!!!! We will have to rent the truck again in 5-6 weeks from now, but for what we were charged we will definitely not be renting from your company again. Jane Doolittle and James Lyden

Randy B. le

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Young lady was very nice and professional. She is not very experienced and is learning her job. There was a mix up after she realized my truck was a one-way. She did change the truck for me but not the paperwork so the drop off was a bit confusing.

Elijah M. le

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Le client n'a pas laissé de commentaire.

ANDREW G. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Wesley P. le

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Le client n'a pas laissé de commentaire.

Lauren A. H. le

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The store was closed. A lady was sitting in a car with nothing that said uhaul. Very unprofessional.

Melody L. le

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The uhaul was very clean but need service the low tire pressure light was on the oil light and another light. Was a good location when dropping off the uhaul the lady ws screaming we have no gas over and over I told her we werent hear for gas but to drop off the uhaul.

Al M. le

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Le client n'a pas laissé de commentaire.

JUANITA H. le

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To expensive . Mileage $1.79.

Jorge A. le

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Not charge me an extra $13, the contract was for $53 and i got charge 13 for some reason after i returned it and i didnt exceed the mileage. I also gave it back filled up completely.

MIKE M. le

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The staff was attentive and accommodating. The experience was smooth and efficient.

Kent H. le

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Le client n'a pas laissé de commentaire.

Eugene W. le

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Le client n'a pas laissé de commentaire.

Sheryl W. le

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Le client n'a pas laissé de commentaire.

kevin B. le

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The entire drop off experience was horrible. We had a 1 way rental from Pennsauken NJ to Sicklerville NJ which was 26 miles. Our starting mileage was 82589.1 miles. I called the 800 number to find a drop off location. Pyramid Tire was on the list so we went there since it was the closet and we wanted to return to a location that had someone available. We had the truck for 3 hours. When we arrived at Pyramid Tire, a young lady named Kelly said we could not return the truck there because we weren’t on the list. I informed her that the 800 had them listed as an authorized dealer and we could drop off. Again she refused and said she would call her manager to see if she could accept the return. After 5 mins, she said her manager John said it was ok for us to return it there. After we fueled the truck we returned it. Kelly came to inspect the truck and recorded the mileage. Our ending mileage was 82615.2. Kelly entered the incorrect mileage and they tried to debit my husbands credit card for $2,600+. I stated that we weren’t paying that because we didn’t go over the free 30 miles. Kelly insisted we did. We took a picture of our ending mileage. Kelly was very rude and argumentive. I called the 800 number after I received the email from Discover in reference to them trying to bill my credit card. The drop off location was horrible. I do not recommend Pyramid Tire.

Timothy C. le

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I reserved a 6x10 trailer for 24 hours but wound up with at 6x12, was charged the higher rate and when I went to turn it in was told they were charging me for 2 days even though I reserved for 24 hours but returned in 21.5. I finally showed them my confirmation email and they agreed to charge only 1 day.

Tisha W. le

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Le client n'a pas laissé de commentaire.

Eugene W. le

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Le client n'a pas laissé de commentaire.

marisa V. le

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I had reserved a rental on Monday and got my email and text confirmation that my truck would be ready at 430 on Friday when I got there the guy at the counter was very helpful but when we went to find my truck it was gone. The guy earlier in the day released my truck that was reserved for me out to someone else. I was there for over 35 minutes so they could figure out what to do. I finally got a truck but after lots of stress after driving almost 2 hours to get the truck

Joe G. le

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The starting mileage and starting gas were marked wrong. I didn't notice before I left because I was in a rush, and it costed me an extra 35 dollars for less than a 3 hour rental. Check your paperwork before you leave, don't trust it to be right. - Very Unhappy -