Évaluations des clients Pyramid Tire

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pyramid Tire

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Jessica V.
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Clean the inside of windshield. No parking spaces for customers. Hand truck was left inside truck and not secured.

Sonya H.
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Le client n'a pas laissé de commentaire.

Dennis M.
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Le client n'a pas laissé de commentaire.

Aubrey G.
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Le client n'a pas laissé de commentaire.

Douglas B.
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Facility was locked when the trailer was dropped off.

Nikita H.
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The location itself needed updates. The process was great but wouldn't arrive there in the dark hours

James B.
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The attendant had no idea how to hook up a trailer and damaged my bumper

george J.
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Phone communication

lauren H.
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No one was at this location at 3pm on Monday. There hours were til 4pm. Not acceptable when people need to bring back their rentals.

Marshadey K.
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The Location was ghetto and very unprofessional

Thomas M.
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Been customer for couple months and this week charges were excessive because truck came back little late

Dennis C.
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Le client n'a pas laissé de commentaire.

SHIRLEY H.
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I had to bring the truck to the location while they were open the drop box was broken and i was afraid to leave the key. Also they employee never checked the truck in and i recieved anoyher fee for a day i didnt have thw truck

sherry K.
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Le client n'a pas laissé de commentaire.

Aaron G.
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Supply this location with more trucks

Joe C.
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Le client n'a pas laissé de commentaire.

MANMOHIT C.
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My sales associate Eva was an absolute pleasure to deal with. She works hard on finding out which vehicle size is appropriate. She was very patient with answering my questions.

Brittany B.
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I could not get the website to charge the second card I needed to pay the overage with so I did overnight instructions and it took 2 weeks for them to charge me after not calling me like the notes on file from uhaul said to do. She was Not to charge the card on file and that's exactly what she did! After sending me someone else's contract in the mail.

Aaron G.
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A variety of truck sizes available would be great.

Donna H.
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Le client n'a pas laissé de commentaire.

jd N.
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All good

James W.
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I tried to do mobile pickup but I couldn't because I didn't have service on my cell phone. It delayed my pickup time but other than that it was great.

arianna P.
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When a customer provides documentation on what the mileage actually is please update this information before informing the customer you're going to change it. But then end up still charging them for more mileage then they used.

Eugene D.
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The manager Maya was awesome!

John W.
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Well the person was in a rush to get out of there so did not give me any paperwork for the rental or the insurance I purchased. And they charged me twice. An orginal $75 for the $40 rental, $15 insurance and original 6 miles I thought I would be driving. But after I dropped it off, on time and with a full tank of gas mind you. They charged me another $61 dollars for some reason. I have called multiple times with no answer and no answering machine to leave a message. Very unprofessional do not recommend.

Christopher P.
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Le client n'a pas laissé de commentaire.

Matthew S.
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Le client n'a pas laissé de commentaire.

Anthony T.
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Excellent service in the midst of the Corona-19 Virus needs to be commended. Thank you.

James H.
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Le client n'a pas laissé de commentaire.

Moshood L.
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Quick service and friendly.

Arelis A.
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Le client n'a pas laissé de commentaire.

CLIFFORD P.
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Le client n'a pas laissé de commentaire.

Yuki P.
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I have rented multiple times from this location and the service is always great. The only issue was returning the vehicle after hours. Our location could not be confirmed via cell so we had to call customer service to complete the return process. Everything else was quick, efficient, and easy.

ESTEE B.
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Le client n'a pas laissé de commentaire.

Fred M.
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Poor communication lead to a bad customer experience. The van was clean and the job was completed but I would not recommend this location nor would I return.

joe B.
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Very professional service

Kevin B.
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We have rented from U-Haul multiple times now at this same location and every single time the service is excellent! The service desk representative is extremely helpful and makes the experience easy and stress free. We will definitely be renting again.

Lisa C.
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Le client n'a pas laissé de commentaire.

Rochelle P.
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Improve the check in process. I've rented from other locations and I have never had to follow that process before. Also the return process online was too tedious.

harlan H.
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Better staffing and communications

Alicia W.
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Le client n'a pas laissé de commentaire.

Keith H.
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Everything was fine.

Frank D.
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Le client n'a pas laissé de commentaire.

Theresa B.
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Le client n'a pas laissé de commentaire.

Nick B.
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Le client n'a pas laissé de commentaire.

Janice M.
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I reserved my truck close to where I needed it. BUT when it came time to pick it up, I was given a location past two other U haul locations, including the one I reserved from. This created EXTRA mileage that I didn't need or expect. Nice ploy if your trying to make more money and not really service the public. All employees I encountered were friendly, helpful and considerate.

Robin W.
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Le client n'a pas laissé de commentaire.

Ty S.
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Le client n'a pas laissé de commentaire.

Vanessa B.
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Le client n'a pas laissé de commentaire.

Yuki P.
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Very professional experience working with the U-haul employee at the location. Everything was efficient and we were able to complete the transaction easily.

Scott L.
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This Uhaul location needs working heat in the building. It was very cold in there.

jeffery W.
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All was fine

RUBIN R.
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Had to drive truck with an 18" windshield.

Thomas B.
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U-Haul New Jersey was very disorganized I wouldn't recommend U-Haul in New Jersey I had to pick up the truck in one location and I had to pick up dollie and another location

Francis C.
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I was charged a cleaning fee of 25 dollars for a little dirt in the truck bed . No not a lot of dirt just one broom sweep . Absolutely ridiculous

Brima K.
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Waiting time is long.

Christopher B.
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My pickup time was 9 am but no came until almost 9:30 which was unprofessional. Also no one was there when I went to drop off around 1 pm.

STEPHEN A.
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Nothing! The guys there were awesome!

Yuki P.
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Ordering Via mobile phone was quite easy. Everything went well and will definitely rent again thank you.

katherine B.
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Mia was very knowledgeable and pleasant ..Will definitely use this location again and recommend

Wilma T.
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Le client n'a pas laissé de commentaire.

Ruth M.
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Please check the back of the trucks. I stepped on an nail and it hurt like hell. Also, truck had no AC, you could not go beyond 60 at times without feeling like the truck was going to break apart; and last but not least the check engine light was on most of the trip. Please inspect your vehicles, that would save customers a lot major headaches.

Christopher B.
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Pyramid Tire provided the best Uhaul experience I've ever had. The customer service, equipment, and staff were all amazing. I will only use this location moving forward!

Robert T.
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Le client n'a pas laissé de commentaire.

Denise B.
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Excellent customer service!!! Highly recommend!!!

rebecca H.
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The front desk help was unprofessional. She gave me a hard time about the dolly.

nadia J.
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Marcus and Kita were great helping me with my rental. They have great customer service.

Andrew A.
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This was my frist time renting an u haul truck.The process was very simple, I was in and out of store in less than 10 minutes .Customer service was great.

Tina C.
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Le client n'a pas laissé de commentaire.

Christina A.
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I think the customer should not be responsible for determining the mileage. The mileage should be read by the worker before and after to determine true accurate mileage. Advertising 19.95 on the trucks is deceiving.

Sharon B.
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Le client n'a pas laissé de commentaire.

Tyshawn W.
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Le client n'a pas laissé de commentaire.

Ken T.
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The representative at this location was excellent. She explained everything thoroughly and had me in and out of there in no time. I would recommend this location to anyone.

Michael W.
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Le client n'a pas laissé de commentaire.

Shantaye F.
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Le client n'a pas laissé de commentaire.

MARCUS H.
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More knowledgeable reception.

John P.
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Very prompt and friendly.

BOBBY H.
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Le client n'a pas laissé de commentaire.

NICOLE N.
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It's very dark at this location and you can't see the address nor signage from the street.

DEELLA W.
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I was very satisfied

Diane T.
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Le client n'a pas laissé de commentaire.

Karen T.
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Nothing keep up the good work!

Shanika S.
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Le client n'a pas laissé de commentaire.

John S.
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Convenient drop off location to my new home. Easy drop off.

ALCUS S.
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Very professional

Myshia J.
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Le client n'a pas laissé de commentaire.

Cristin K.
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If I could rate the two representatives 6 out of 5 stars, I would. I went to the wrong UHaul location for my pick up. The first gentlemen I talked to was gracious in trying to identify the problem of why I wasn't in the system, and he called the UHaul contact - who had already gone home for the day - to come back, which she did with such pleasantness and professionalism. Both these employees were kind, helpful, courteous and just beyond wonderful.

Gregory C.
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The uhaul interface requires that you upload pictures of your drivers license from your own cell phone, however there is very poor cell service at this location making that impossible

JANE D.
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We rented the truck from 10:00AM-1:00PM Monday, April 4, 2019 and were told the rental rate would be 19.95. I would very much like to know how the rate jumped from 19.95 to 36.78 before taxes and other charges when we only went approximately 12 Miles total. That's almost 17.00 more than we were quoted!!!!!! I would like a VERY GOOD EXPLANATION FOR THE ADDITIONAL $16.00 ALONG WITH A REFUND TO MY BOYFRIENDS CREDIT CARD!!!!!! We will have to rent the truck again in 5-6 weeks from now, but for what we were charged we will definitely not be renting from your company again. Jane Doolittle and James Lyden

Randy B.
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Young lady was very nice and professional. She is not very experienced and is learning her job. There was a mix up after she realized my truck was a one-way. She did change the truck for me but not the paperwork so the drop off was a bit confusing.

Elijah M.
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Le client n'a pas laissé de commentaire.

ANDREW G.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

Wesley P.
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Le client n'a pas laissé de commentaire.

Lauren A. H.
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The store was closed. A lady was sitting in a car with nothing that said uhaul. Very unprofessional.

Melody L.
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The uhaul was very clean but need service the low tire pressure light was on the oil light and another light. Was a good location when dropping off the uhaul the lady ws screaming we have no gas over and over I told her we werent hear for gas but to drop off the uhaul.

Al M.
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Le client n'a pas laissé de commentaire.

JUANITA H.
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To expensive . Mileage $1.79.

Jorge A.
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Not charge me an extra $13, the contract was for $53 and i got charge 13 for some reason after i returned it and i didnt exceed the mileage. I also gave it back filled up completely.

MIKE M.
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The staff was attentive and accommodating. The experience was smooth and efficient.

Non reviews have been submitted for this location.

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