What a crap show this was. Got the truck on empty basically and none of the equipment I paid for in the truck. Uhaul called me and text me over and over asking if I wanted the truck still when I was driving it! Unbelievable how screwed up this entire process was. For the most part this was a total issue with uhaul but the pick up location seemed like none of my issues were their problem it's uhauls problems. I only partially agree with that.Judy F.
Customer Reviews for Quality Collision
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waterloo, IL 62298
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 10h am à 4h pm
- Ven : 10h am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/24/2022 - 8/13/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I rent often for a home staging company, I wish that they could somehow keep my information in the system and not have to enter it every time I rent a vehicle. Also it would be great that if it was less than quarter of a tank that the rental place would fill the tank up, very frustrating when you go to pick up a truck and you have to fill it up before you even start your job. Just some thoughts but the location was fabulous, Megan always greets me with a smile and is very pleasant!!!Julie K.
Le client n'a pas laissé de commentaire.dale Z.
The staff was very nice, helpful. Excellent service à la clientèle. Merci!KEVIN C.
Le client n'a pas laissé de commentaire.Elizabeth E.
Le client n'a pas laissé de commentaire.William R.
The thing you guys can do to improve is that people can be honest about what's going on and not rip people off and overcharge on the card I don't think now since this incident happened that you should have to put a card in if I pay you cash it's set in stone that way you guys don't rip off anybody else that brings in their truck at the right time but they can't help it because the people don't get there till 8:00 so maybe you need to get together with all the people that you have U-Haul contracts with and help them get their f****** s*** straight because they do not most of everybody at the U-Haul that I've done business with are very unprofessional me picking up the U-Haul was very unprofessional because he was telling me he didn't get the damn email until that morning so he was actually complaining about you guys f****** suck pretty much what he said but he has a contract with you so I don't have anything good to say get your s*** together give me back my f****** money because you will never have to worry about me ever ever using you guys again there are other companies out there that I would rather go to than youBrian C.
Le client n'a pas laissé de commentaire.Amy B.
No complaints.PAUL H.
Overcharged for the rental by 100 % oneway rental is $61, I was charged $133BRYAN K.
Le client n'a pas laissé de commentaire.GERARD G.
Le client n'a pas laissé de commentaire.brad W.
Le client n'a pas laissé de commentaire.BRYAN K.
Le client n'a pas laissé de commentaire.MATTHEW S.
Representative may have been fairly new and possibly unsure of the process. No issues though and can't really complain.WILLIAM S.
Le client n'a pas laissé de commentaire.Edward P.