I had reserved an inclosed trailer however when i went to pick it up was told they gave it to someone else and i had to use an open one.Meghan C.
Customer Reviews for Quality Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Linda M.
Originally ordered the truck in Tavistock but had to pick up in Stratford which added 30 kilometres to my costAndy J.
Le client n'a pas laissé de commentaire.paro B.
Le client n'a pas laissé de commentaire.Raymond M.
Wish the gentleman at the front desk would have communicated with us clearly and more. He came, didn't say much, and then just stared at the computer. He seemed frustrated about aomething (maybe a technical issue) but didn't tell us what was wrong. We were also told that we wouldn't get charged until we came back with the van but my visa was charged before our trip even started. The back of the van was very dusty and dirty so I felt uncomfortable putting my things into it. We didn't have the time or resources to clean the cargo area so I had to just deal with putting my stuff in the back.Doyle B.
Le client n'a pas laissé de commentaire.Tim S.
Le client n'a pas laissé de commentaire.Shawn S.
That is two questions: was it clean...yes, was it maintained...questionable. I found the transmission was jumpy, steering was sloppy (too much play in the wheel). The side mirrors were difficult to use, and the rear mirror was blocked by the grill panel installed. Maybe add a backup camera.Carrie D.
More signage on what/where to go.Andrew H.
The employee representing Uhaul was very unprofessional,rude,racist and discriminated against me. I was also over charged for my rental and gas. I called Uhaul to complain and was credited a refund. I would also like a credit on my next rental for extra money I payed for gas! Also for retribution for my humiliation and inconvenience. I also want to know what is done in reprimanding the Uhaul representative I had dealt with at Quality Inn Stratford ON Regards. T.EppertTheresa E.
Le client n'a pas laissé de commentaire.RICHARD D.
Overall price was two much , i only had the vehicle for less than 6 hours , $240 and over $80 in gas. Every rental should come with 20-30 free miles and the gas tank should always be full for every new rental none of getting it at a quarter tank and trying to figure out how to bring it back at the same level, absolutely asinine.Shawn W.