Évaluations des clients Quality Muffler & Brake LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Quality Muffler & Brake LLC

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Michael D. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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Told I could bring back trailer any time Sunday as this location closed Sunday. Had receipt from dealer for 3 day rental. Charged 4th day anyway, as well as extra day insurance (this product is 90% profit for you). Regular customer. Will look for other trailer options in future. Will never take insurance again

Dave J. le

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Things went very smoothly!

Liam G. le

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Check in the equipment when it comes to you.

Travis M. le

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Customer support was lacking.

Brian P. le

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Le client n'a pas laissé de commentaire.

KIM P. le

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The owner said he was having trouble with Uhaul computer system which caused delay in checking us into system. With the Uhaul app already having all our information why does it still take so long to pick up your equipment. Don’t blame the dealers , seems like Uhaul could make their system more like an airport checkin

Russell K. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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I rented the 26 foot truck. They put the small van out for me too take. I had to travel to another location to pick up the one I reserved. I was then told I would get a $50 credit. Didn't happen. I was still charged full price.

Madison M. le

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Le client n'a pas laissé de commentaire.

Tracy A. le

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The price was almost $300.00 more than the week before for the same thing, even though I had reserved it last week. I haul said each individual dealer sets there own prices. But quality muffler said uhaul raised their rates, someone is lying! So I took the truck back and asked them to credit my account. Josh was quite rude about it. I will never use uhaul again and I cannot recommend uhaul or quality muffler in Draper to anyone, the worst experience ever!

Ryan W. le

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While the rental location was fine, my treatment by Uhaul was NOT. I returned my rented van 2 hours before my deadline. About 30 minutes AFTER my deadline, I get a text message from Uhaul saying I haven't checked in my van (it was after hours), and to check in via a link, otherwise I'd get charge $20. I tried and tried to log into the link on my phone, but the page only reloaded over and over. I sent the link to myself via e-mail, but that only took me to my order summary. Finally I gave in and created a Uhaul account, but even still I couldn't return my truck online or log in via my phone. So I had to download the uhaul app, THEN log in, and THEN it gave me the option to return my Uhaul. But it wasn't done there. to return the truck, I had to physically be at the GPS location of the rental facility. So I had to get in my car and drive back there to return the van. Except I couldn't finish the process because to return the van, I have to enter the number of miles. I couldn't do that because the van was locked and I'd already returned the keys. It was an entire hour of frustration to complete a task. I don't see the $20 charge on my account, and I have no idea if it'll come, but I wouldn't be happy if I do get a charge when I not only returned my can early, but went so far out of my way to complete a tedious task that I was unaware needed doing, and was a total pain to do.

Jacob R. le

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Le client n'a pas laissé de commentaire.

Dennis C. le

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Le client n'a pas laissé de commentaire.

Donna B. le

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Le client n'a pas laissé de commentaire.

Christopher K. le

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$50 guarantee is worse than no guarantee at all. Many of us who plan a major trip based on our contract with you find no assurance with a $50 offer, not when hundreds of $ are invested and days spent all relying on you having the trailer you promised at the location agreed. I keep thinking you would rather pay me $50 than do extra ordinary service in making sure you will deliver.

John V. le

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Le client n'a pas laissé de commentaire.

Allyson P. le

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Le client n'a pas laissé de commentaire.

Brandy D. le

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Le client n'a pas laissé de commentaire.

Roberta H. le

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Easy in/easy out. No up sell. Just here is ur vehicle and call if you need anything. Details....done.

Linda R. le

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Horrible experience will not use uhaul Again especially this location wasted my time and rude employee as well also it should be mandatory that you Tell all customers to photo the mileage prior to leaving property...sucked sucked sucked ??

Jason R. le

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Le client n'a pas laissé de commentaire.

Trinity P. le

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Le client n'a pas laissé de commentaire.

Brennan E. le

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I was told that I could just put my key in the drop box and then check out online. I was then charged a fee. Absolutely ridiculous. I was then told by a customer service rep they would call me back and they never did.

kevin H. le

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The location is quite difficult to get the big truck in and out of. Also the online pick up/drop off process was a little difficult & tedious to figure out, but I finally got it. The truck ran well, it was very new and I had no issues.

Kenneth E. le

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The lot is overcrowded with trucks and trailers. There is no room to park, let alone turn around. Trying to return the rental was a joke because there was no room. The average person would have had to leave the unit on the street.

Lawrence L. le

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Le client n'a pas laissé de commentaire.

Gary F. le

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The car dolly was dragging ramp popped out pulling out of lot, but overall great

Steven R. le

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prompt and efficient.

Debbie D. le

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Le client n'a pas laissé de commentaire.

Cameron C. le

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Le client n'a pas laissé de commentaire.