Le client n'a pas laissé de commentaire.
Franky Jordan
Customer Reviews for Quarterfield Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Price seems a little high for just 6 hours ($189)but the truck was clean and the staff was very nice and helpful.
Kathleen MartinContinue to keep y'all wonderful customer service and everything else will fall in place. Thank you for your service.
roger fooksI Charged by U-Haul 58$ extra for the Gas even it was Same when we picked up U haul .
Muhammad SajidJust need more variety-wanted to rent out a pickup truck
Bradford ReddingThe Vendor was amazingly squared away. Was provided assistance immediately. Everything was explained thoroughly. Courtesy outstanding. Encountered no problems with return of the vehicle. Credit card transactions and final cost were posted right away. Am really happy. Will use and or recommend this vendor to others.
NINI AUSTINJust right
Danielle WrightVery professional and polite. Understanding. I will come back if I need service. And will recommend to others.
James Carson IVEveryone was very helpful. It's been many years since I have rented a Uhaul and it definitely has become an easier process.
Steve R Moore JrThe attendant was very polite and friendly the process was breeze
Vincia BrowneWe had an issue with the movers but it is not a reflection on this UHaul location in any way. We will definitely use them again!
lavonne taylor smithEverything was great no complaints.
TIMOTHY GIRARD GREENI've never had to run a truck before and someone recommended another company and I learned my lesson. Dealing with U-Haul was so professional and easy!
SHEILA SANCHEZCommunication,
JEAN KOMBETHeat in the trucks would be nice. The cold was a distraction while driving.
Troy PalmerExcellent experience, staff was great helpful and friendly
JUNAID ASHRAFShame Uhaul doesn't verify email addresses or phone numbers so that little, limp dick customers such as myself are forced to use their own. Credit card I used was probably stolen because who brings shit back not full? Who can pay for 5 dollar gas because I'm a lazy piece of shit? Only positive I can come up with is at least all the border drugs probably got delivered, so thanks for not checking personal info, Uhaul.
Joshua AlstonSuper
Doug SatzmanVery good and easy service, customer service was excellent too!
Norberto RomanCustomer service was great. Thanks!
Thomas JaggerThanks some much everyone was so polite and helpful. Even the one rent the truck to me and did the paperwork
GERALD BROWNThe location in. Millersville is cheaper.
linda fieldsGreat service. Van was nice with rear camera. Excellent experience overall.
TERESA RUSSINFriendly and efficient
CLIFFORD WIETSTRUKsuper fast and efficient
JEFFREY BRENNERExcellent service!
KAREN HANSONThank you so much for your excellent service
SALWA SALIBThe engine had a very loud tapping / knocking noise.
MICHAEL TEREBUCHEverything was just fine. Thanks
GREGORY CHAMBERSThe truck drove good! The door on the driver size was hard to close unless you use both hands & some muscle. But it was a good drive!
BRENDA MURCHISONThe interior of the cargo area was clean but the cab looked like it hadnt been cleaned in some time. The cup holders had old dried-up liquid in them and the windshield was filthy. I had to clean it myself so I was better prepared for the journey. The truck functioned fine and I had no problem with it, once I got it going. The attendents at the location were very patient with me in starting the engine. It took far more strength than I expected to turn the key. Maybe all trucks are like that but I am used to a car turning over pretty quickly. The truck was fairly easy to drive and I am short. I was pleased I could pull the seat forward enough to reach the pedals.
Elizabeth WrightVery friendly and courteous staff and got us in and out really fast
ABDUL ASHRAFLet your customers know there's no return on weekend is on social media no physical contact so they don't have to be running around like a chicken without head.
MATTHEW JOSEPHI was so happy to deal with this location. Friendly customer service, the truck was ready to roll, and it was at a gas station, so filling up was an absolute breeze. I appreciated, also, that the size truck I had reserved was the size that was waiting for me. Fortement recommandé!
CYNTHIA MERRIFIELDThe customer service was exceptional.
FELICIAPRYOR BROWNThank you again for your services once again and well-be using you again.
JOHN BROWNThe best location I ever rented from. Most definitely will recommend it
VERNON HINTONThe staff is very nice and friendly. Especially the manager. She's vey knowledgeable. Merci
willette smithNothing everything was good the staff was very polite.
TOWANDA JOHNSONTruck steering wobbling so much. The truck was very old and not good for long travel.
EDDIE DOTIMASI have no suggestions at this time. Everything was excellent.
TAREN JONESVery good experience, and Honest
BRENDA MOULDENToo expensive
AUSTIN CARRINGTONPros: The truck and equipment were good and the staff was friendly. Cons: The location is a bit run down and crowded with vehicles. It was somewhat difficult to get the truck out of the spot where it was parked.
ANDREW KEENThe agent at return was punctual and friendly. Our only disappointment was a small, unexpected fuel surcharge ($6,38) that was added to our invoice (along with 28 "extra" miles, which we expected to pay for), apparently because they felt the gas needle was a bit lower than when we rented. That wasn't the case, as a nominal 3/4 of a tank has a little leeway either direction and we filled it to where it started. I even pumped in $5 more when the needle was a bit lower after the first fueling round (at the same station). The way to avoid this is to have the tank start and return full, removing any subjectivity. Otherwise, the return was efficient and expeditious.
Douglas TaylorInstructions about identifying the vehicle on 24/7 self service pickup are not too clear. I thought the vehicle ID was referring to the tag when it was a number located elsewhere on the vehicle. I wasted some time figuring this out. Also, on return, the location does not have a drop box. I had to spend time walking all around the complex and then by chance stopped by the store in the adjacent gas station to ask the store keeper about the uhaul dropbox. Then he told me to leave it with him. This was highly inefficient. The instructions should be clear what the options for leaving the key are and should not be a guessing game.
Howard Nelson-WilliamsThe only problem I had on my trip was the windshield wipers. One came off twice (drivers side) while it's raining hard. Had to drive for an hour without windshield wipers. Only problem I had.
JUAN AGUIRRECould provide "blankets" to wrap/cover some of the items...for sale or rent...or with a deposit?
RICHARD MOORECostumer service . Was a hassle to return the truck. At the counter, Right before closing I was asked to go back and talk to someone in the garage . Noone at the garage. Went back inside and lady at counter suggested to go back and.look for this guy in the garage or I would be charge an Xtra $20 if truck wasn't checked back in before closing at 7. Your was 6:45. At the end and after going back and forth to the office 4 times I dropped keys in after hours keybdrop".
FERNANDO CASTILLO