Évaluations des clients Quick & Easy Mobil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Quick & Easy Mobil

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Brandon N. le

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This location was fucking ridiculous.

Ted B. le

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The rep did not know what he was doing and it took me over 1 hour to leave the location due to the person not knowing what to do. I had to call the district manager to help.

Gibran O. le

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Le client n'a pas laissé de commentaire.

Hakeem M. le

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Everything was excellent, and handled professionally. I appreciate the quick and great service from pick up to drop off.

Joel D. le

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Reserved the truck on Uhaul’s website for a 5 am pickup. The store didn’t open until 6. And the the truck that was available was behind two other trucks. So I had rot wait 2 hours for keys to show up for the other trucks to be moved.

jesus S. le

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Le client n'a pas laissé de commentaire.

Ted B. le

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I was charged for furniture blankets that were never put into my truck as ordered. I called 3 times without getting my problem resolved.

Jonathan L. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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Awesome U-Haul dealer, Matt had everything I needed and was able to get in and out super fast , everything was explained to me so I didn't have I expected charges or fees Thanks

Sarah E. le

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Per my contract, it said to drop at this location. The guy inside told me I couldn't because he was at max capacity. I called customer service and they said he was maxed out and put me on hold. Per my agreement it said to leave it there, so I checked it in and left it. I'm not going to drive all over town to drop my trailer because uhaul made the mistake and told me to drop it there. Uhaul needs better organization with these things.

NICHOLAS E. le

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The lady didnt know what she was doing, she overcharged us, and the whole day was a huge ordeal with UHaul. I will never be using UHaul again.

Donald P. le

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Le client n'a pas laissé de commentaire.

Donald P. le

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Le client n'a pas laissé de commentaire.

Joe M. le

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Le client n'a pas laissé de commentaire.

Jerome H. le

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They did not have all my equipment. Could not delete equipment or bill for equipment. Took 45 minutes to get someone to dispatch the truck to another location. The customer service representative wanted me to go to another location. But I had no ride. She told me it was going to be difficult to dispatch the truck. I did not get any paperwork to sign saying I took the truck. I lost 20 minutes of my moving helpers that I hired through u-haul. They were great. I hope someone calls me.

Kent S. le

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This drop off location was SEVERAL MILES away from my home I off-loaded the truck at. So this is Hauls method of inflating your final cost by having you EXCEED your rental mileage limits, paying for additional mileage Just to get the truck to their drop off location! What a total Farce...Customers Beware!!!

Craig A. le

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Le client n'a pas laissé de commentaire.

Jeffery P. le

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service was terrible . had to hook the trailer up myself. it was a Mobile gas station.

Willie B. le

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Nothing the worker was extremely courteous and polite

Erin M. le

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I was scheduled to pick up at 2pm, left at 245 pm as the personel did not know how to work the uhaul system and keys could not be located for a significant amount of time

ASHLEY M. le

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Le client n'a pas laissé de commentaire.

Morgan L. le

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The people at this location have no idea what they're doing. They don't speak English very well, and ended up charging us twice for the same thing and wouldn't print a receipt for the second charge because the guy running the place didn't know where the paper to refill the printer was at.

Edward C. le

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Le client n'a pas laissé de commentaire.

Craig M. le

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A++++

FERMIN A. le

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Train staff to work system, and maybe have a second person in store

Quiana J. le

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Customer service rep took 30 mins to locate keys to truck. Then all supplies ordered was in truck was sent to another location. Awful experience

Alton Blakley N. le

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Le client n'a pas laissé de commentaire.

YOUSUF Y. le

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Nice friendly people.

Thomas G. le

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Le client n'a pas laissé de commentaire.

Cindy V. le

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Le client n'a pas laissé de commentaire.

CHARLES C. le

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I would not recommend Uhal to a friend. Dropping the truck off was unnecessarily difficult for us. We did not know the drop off location was a mobile so we were looking for it for 20 min. There should have been a sign or the representative from the Uhal call center should have told us it was a mobile gas station! A week after dropping off the Uhal, we received multiple text messages that we needed to drop the truck off still. We dropped he truck off on July 2nd and while driving by the mobile gas station yesterday we noticed the truck is still there!

Lorin F. le

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Le client n'a pas laissé de commentaire.

jason R. le

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My pick up location was horrible. Rude didn't have a dolly that I had added told me to come back later after I was told twice the locations I selected didn't have what time requested . Made me drive way out of my way. Would never use ypu again if not for the amazing lady that help me return my truck

Walter W. le

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Had to drive 45 minutes out of my way for drop off because I received a call from uhaul asking me to do so.

Nia T. le

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I had the worst experience and I will never use Uhaul again!! I will use Budget rental trucks from now on! Your scheduling department never scheduled me the right thing, I had to call back five times, and it still wasn't done right when I dropped it off at the location. The wrong size truck was given to me, so I had to pay somebody to help me move the rest of my stuff. And the problems just go on and on from there! You have the worst service I have ever experienced from the company.

LARRY B. le

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Le client n'a pas laissé de commentaire.

Lynnell T. le

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Make sure truck is cleaned and maintenanced

brenda B. le

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I WAITED LIKE 40 MINUTES BECAUSE THE ASSISTANT'S PRIORITY WAS THE STORE. EVERY TIME SOMEONE WOULD WALK IN HE WOULD TELL ME TO WAIT TO HELP THEM. ONE TIME IS FINE BUT LIKE 10 TIMES, NO WAY!!!

Johnny M. le

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The clerk seemed confused, wasn't sure how to navigate through the uhaul system. Other than that, wasn't too bad.

Marge R. le

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Tell the truth about your rediculous prices

RANAE K. le

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Le client n'a pas laissé de commentaire.

ROBERT C. le

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Le client n'a pas laissé de commentaire.

Nida L. le

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My online reservation gave the total amount as 167.00. I checked in on-line the night before picking up the truck and the total was 167.00 I was in a hurry when I picked up the truck. When I looked at the paperwork later I was charged well over $200.00 at pick-up with no changes made to the truck or equipment I reserved.

WENDA D. le

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Le client n'a pas laissé de commentaire.

CARY Z. le

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Le client n'a pas laissé de commentaire.

TYLER G. le

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Le client n'a pas laissé de commentaire.

MICHAEL N. le

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Le client n'a pas laissé de commentaire.

kyle N. le

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Le client n'a pas laissé de commentaire.

SANDRA V. le

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Le client n'a pas laissé de commentaire.

REED E. le

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Le client n'a pas laissé de commentaire.

Prescott P. le

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Le client n'a pas laissé de commentaire.

WILLIAM B. le

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Le client n'a pas laissé de commentaire.

Billy B. le

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Le client n'a pas laissé de commentaire.

LAURA F. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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We had to travel pretty far to locate this location because the one closer to us didn't have what we needed. This one didn't either but it was the closest thing to it.

JONATHAN H. le

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Great job

CLINT A. le

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Le client n'a pas laissé de commentaire.

DEBI P. le

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way too busy for customer service

DAVID S. le

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The car hauling trailer was excessively expensive for its value. The truck rate was reasonable.

Mary H. le

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Le client n'a pas laissé de commentaire.

PHILLIP G. le

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Considering how rural this area is, I would say this location is fine. The staff at the front desk seemed to be very overworked so we had to wait for a little while to check in our trailer. Not sure if this is the norm at this location. Other than that nothing wrong with this location at all.

David P. le

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Le client n'a pas laissé de commentaire.

RICHARD R. le

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Le client n'a pas laissé de commentaire.

HAL S. le

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Le client n'a pas laissé de commentaire.

ARDITH S. le

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Le client n'a pas laissé de commentaire.

Bruce T. le

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Le client n'a pas laissé de commentaire.

Vicki P. le

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Le client n'a pas laissé de commentaire.

Alan T. le

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Le client n'a pas laissé de commentaire.

Anthony H. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Buck E B. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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Treated Very Well. Will do business with them again.

HOLLY B. le

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Le client n'a pas laissé de commentaire.

Alex M. le

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Le client n'a pas laissé de commentaire.

Craig G. le

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Brian was VERY helpful throughout the move to Texas. You have an EXCELLENT vendor.

TOM L. le

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Le client n'a pas laissé de commentaire.

jene P. le

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good place to do business with

jamie P. le

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Le client n'a pas laissé de commentaire.

Mav F. le

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It wasn't good. Sending me over due emails 3 hrs before it was due. Making me drive out of my way 60 mi each way. Poor business. If I ran my business that way I wouldn't have one! The gas system is a ripoff and everone knows it. U should fill it up and then have the customer return it full the system u have is tantamount to theivery. Won't use u again if I have the option!!

LAURA E. le

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They were very nice also, and stayed open a little over time so that we could return our rental on the day we wanted.

TIFFANY H. le

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Excellent professionalism.

Sarah P. le

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Check out attendant didn't explain or go over paperwork. Also forgot to give blankets so I had to go back to get them.

GABRIAL F. le

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Le client n'a pas laissé de commentaire.

FRED E. le

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Le client n'a pas laissé de commentaire.

KRAIG P. le

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Was not thrilled about an additional 25 dollar charge for "additional mileage".

Vicki R. le

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Brian was very helpful in finding the van I needed, then made sure it was there when I needed it. But he told me the wrong place to return them. That's ok, I knew where to go and everything worked out.

KURT L. le

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Le client n'a pas laissé de commentaire.

Doug M. le

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Brian was very helpful and quickly got us on our way.

Vern C. le

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Le client n'a pas laissé de commentaire.

STEVE H. le

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Le client n'a pas laissé de commentaire.

ERIC W. le

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Very inefficient in handling paperwork. Had to place the order, with all the info then had to do it again, and then again at the office at pick up time. Place to drop off was changed. You need to do a tune up on your procedures!

JAMES R. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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We had an awful experience in Midvale and Brian at this location was amazing and so helpful to us.

CAROL K. le

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Le client n'a pas laissé de commentaire.

WENDALL B. le

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Le client n'a pas laissé de commentaire.

MARIE L. le

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Le client n'a pas laissé de commentaire.

Lyle L. le

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nothing