Customer Reviews for Quick Mart
(U-Haul Neighborhood Dealer)

22 évaluations

1305 McGuffey Rd   Youngstown, OH 44505

(330) 629-2009

Heures

  • Mon–Sun
    De 9 h am à 8 h pm
Heures d'ouverture spéciales
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(330) 629-2009

1305 McGuffey Rd
Youngstown, OH 44505

Services dans cet établissement :

Heures

  • Mon–Sun
    De 9 h am à 8 h pm
Heures d'ouverture spéciales
  • 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Explain to the employees how to help customers that are picking up a Uhaul in the evening so they don't have to call for help.

John B. 
Évaluation :
3

Vehicle was nice however it did not have any heat.

William D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher O. 
Évaluation :
5

My experience with U-Haul was a very pleasant one the condition of the vehicle was immaculate the ride was exceptional.

Cynthia W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD L. 
Évaluation :
2

It took too long to get the truck in between sales of beer, lottery tickets and junk food. They did not have the 12 moving blankets that I reserved. The truck had less than 10k miles, so it was good mechanically, but the cab interior had not been cleaned - it was filthy with sticky pop spilled on the dash and cup holders.

Sonya P. 
Évaluation :
1

They over charged me online I paid $170 got there they said total was $190. They never explained to me a time I needed to drop the uhaul back off to other location therefore I was charged an extra $40. It ended up costing me $260 to rent a uhaul FOR A DAY, INSANE!!!! I dropped the uhaul off three hours late did not keep it for an extra day. These people are crocks!!

Jennifer M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe S. 
Évaluation :
1

Upon returning the truck we were told they wanted a $50 TIP!!! we paid $55 to use it why would we leave a 100 % TIP? We only got the truck, no help, no blankets, nothing else, we cleaned the truck and replaced the gas used. After refusing to leave said TIP they told us we can never rent from them again, not that we would with that kind of service. How can you affiliate with a place like this. very shady stuff basically demanding a 100 % TIP or refusing service again. I wish I could remove stars

alexis W. 
Évaluation :
3

takes too long to get checked in and then on youjr way. It is a convivence store so interruptions due to sales of lottery tickets and cash ins. It was close and convenient store owner courteous but check process to daunting. I used this location twice in last month. Return of equipment process is easy..

KATHERYN C. 
Évaluation :
4

Place wasn't open to return but everything else was goid

DARRELL H. 
Évaluation :
2

When arriving there was noone to talk to in person. Ii was given a phone to talk on that you could barely hear on… in total took almost 40 minutes… was told scheduled pick up time wouldn't work that they needed to go to a doctors appt

LOGAN RYAN B. 
Évaluation :
5

Guy here called instantly as soon as there were questions and had it all handled within a couple minutes... Great location

Lloyd P. 
Évaluation :
5

This was not the fault of the quick mart owner. I was supposed to pick the truck up on Saturday between 4-5. The person that had it before me returned it late (sunday morning) The owner of the Quick Mart called me and let me know it came in sunday and I could pick it up. However U-haul cancelled my order because I didn't pick it up on saturday. I didn't pick it up because it wasn't there on saturday. The quick mart owner wrote me up another order and was on my way. Seems that Uhaul has a problem with the national data base for some reason.....????

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATOYA M. 
Évaluation :
3

Drop off location wasn't helpful either. Had hook up/unhook by myself.

Keaton M. 
Évaluation :
5

You did everything just fine

Shamara T. 
Évaluation :
5

The pick up site and drop off site were good however the process of rental was a mess. I was given one quote verbally then a different higher quote came through on the email reservation. I was contacted 4 times to verify what truck number I had and when I was dropping the truck off.

JOY B. 
Évaluation :
2

get someone who know's what there doing .. have dollies there so you don't have to run all over to get one which burns up mileage for me to pay..was a bad experience this time with uhaul ,, and all the paperwork was wrong from the get go was not what I put online..

MYLINDA S. 
Évaluation :
5

More attendants.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE S. 
Non les évaluations ont été soumises pour cet établissement.

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